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Taxexpertnow Reviews 4,398

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TrustScore 5 out of 5

4.8

Tax Consultant
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Review summary

Created with AI, based on recent reviews

Evaluating 2,831 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, helpfulness, and professional demeanor, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially with quick response times. However, some customers also noted that they did not receive clear answers to their specific tax questions, or experienced issues with connection to the service.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, often praising their kindness, thoroughness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and... See more

Response time

Customers had positive experiences with response times, with many reporting quick and efficient interactions.... See more

Service

People report positive experiences with service, often praising the clear answers and efficient responses to... See more

User experience

Reviewers mention positive feedback about user experience, highlighting it as very informative and helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got a confusing letter from the IRS and trying to reach anyone for assistance was next to impossible. Found this service and they quickly and efficiently answered my questions. Great service from Ja... See more

Rated 5 out of 5 stars

The experience was great and I felt very confident with the people that were on-line. However, at an important part of the conversation the computer, I believe at your end, would not accept any respon... See more

Rated 5 out of 5 stars

I was able to get an answer doing the extension was the best option in my situation. The attorney, Barrister, was very knowledgeable. I spoke with an attorney in the past, but didn't really get an ans... See more

Rated 5 out of 5 stars

I felt like everyone I chatted with clearly understood the problem. The tax expert provided detailed and clear advice about how to correct the problem and which official documents to bring. They als... See more

Company details

  1. Tax Consultant
  2. Business Development Service
  3. Certified Public Accountant
  4. Tax Advisor

Written by the company

Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Accountants & other Online Advice Experts answer you in hours. taxexpertnow.com - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 1 out of 5 stars

Did not sign up for this

Did not sign up for this, but apparently I did according to them. Says they can’t refund me even though I never signed up and it means I can’t afford food with this withdrawal. To top it off, you have to go through AI and the representatives on the phone are emotionless and rude.

4 May 2026
Unprompted review
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Reply from Taxexpertnow

Hello Alissa,

We would love the opportunity to investigate this matter. We will contact you privately for more information.

Regards,
Bella
JustAnswer Customer Care
BellaIS@justanswer.com or 1-800-805-5962

Rated 5 out of 5 stars

Pearl's Tax Help

Pearl, the first person I chatted with, stayed on the line and noticed the first account did not match my needs or personality.

She found James for me, and he was quick and gave me individual guidance.

1 May 2026

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