Hi my name is Mariyan Parushev and I want to complained about this very unprofessional and lies company which is a call Taxback So I scrolled in the internet and I see they advertise which say... See more
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⭐⭐⭐⭐⭐ I am very pleased with the tax refund I received this year through Taxback Ireland. Even with the recent changes Revenue made to the overall process, using Taxback's services made everything st... See more
Lisa has helped my husband and I with our tax returns over the years. We recently put a friend in touch with her and he experienced the same excellent service. We find Taxback.com super efficient in a... See more
Company replied
I have been working with Lisa for the last few years and she was always very professional and helpful. I will continue to cooperate with her as she is always trying to help making sure your Tax is r... See more
Company replied
Company details
Written by the company
No one should overpay tax! Many people pay too much tax because they don’t understand their entitlements. Our ISO 9001 certified team of tax experts are dedicated to helping you file fully compliant returns and ensuring you claim back any overpaid tax, guaranteeing peace of mind and more money in your pocket. With 20+ years of experience and over 1 million taxes filed, our team will respond to your queries promptly with the same professionalism and integrity we use to do your taxes.
Contact info
IDA Business & Technology Park, Ring Road, Kilkenny, Ireland
- +35318871999
- info@taxback.com
- taxback.com
3.2
Average
996 reviews
Replied to 56% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful they help me out with my…
Very helpful they help me out with my refund tax.always email me keeping me updated on my tax
24 March 2025
Unprompted review
Reply from Taxback
Hello Trish Hanlon,
Thank you for taking the time to write us this amazing review! We're always here to help whenever you need us.
All the best,
The Taxback Team
Receive email that i will get refund €…
Receive email that i will get refund € 720 . I paid 10% . Receive statment from revenue that my tax back is €420. Someone add PAYE/USC €300 to the total tax refund .I will give them -10
21 March 2025
Unprompted review
Reply from Taxback
Hi Marcin,
Thank you for your feedback. We are happy to provide some clarification here. You were entitled to claim tax relief worth €720.
However, Revenue have indicated that you had an underpayment of tax for a previous tax year. Before they transferred your refund, Revenue deducted the amount you owed for the underpayment. This is why you received a refund of €420. If you have any additional questions regarding your refund application, please do not hesitate to reach out.
All the best,
Team Taxback
Excellent service
Lisa has helped my husband and I with our tax returns over the years. We recently put a friend in touch with her and he experienced the same excellent service. We find Taxback.com super efficient in all their dealings. They help with all of the documents needed and finalize your return.
20 March 2025
Unprompted review
Reply from Taxback
Hello elaine kinsella,
Thank you for this great review! We’re thrilled to hear about your positive experience with Taxback, and we look forward to working with you in the future.
Kind regards,
The Taxback Team
A fantastic service
A fantastic service, very professional and prompt,
19 March 2025
Unprompted review
Reply from Taxback
Hi patricia mccarthy,
Thank you for your wonderful feedback. We're always here to help whenever you need us.
All the best,
The Taxback Team
still waiting to hear back nearly 4…
still waiting to hear back nearly 4 weeks later
24 February 2025
Unprompted review
Reply from Taxback
Hello Calvin Buckley,
We're sorry to hear about your experience! Please email us at info@taxback.com with more details, and we’d be happy to assist.
Kind regards,
The Taxback Team
this was a great services got a great…
this was a great services got a great connection with e mails .
24 January 2025
Unprompted review
Reply from Taxback
Hi peter lawless,
Thank you for your wonderful feedback. We're always here to help whenever you need us.
All the best,
The Taxback Team
Scam
I have been informed I got a refund to an account I have never had
12 March 2025
Unprompted review
Reply from Taxback
Hello Bryan,
We are unable to locate your case in our system. Please email us with your full name and the email address you registered with, and we will review your case and advise you further.
Best regards,
The Taxback Team
Trustful fast
23 January 2025
Unprompted review
Reply from Taxback
Hello Tony Sebastian,
Thank you for this review! If there is anything we can do to support you further please do not hesitate to reach out.
Best regards,
The Taxback Team
"Double counted" mistake - basic maths/accounting
Terribly dissapointing experience with taxback. They reached out to me to complete my 2024 tax return and noted that myself and my wife were now due a very sizeable refund due to being married. They did all the processing on their side and said it would take a few weeks. Eventually the revenue contacted me to say that my tax return was complete and I was entitled to no refund. I contacted taxback who informed me that their accountant had "double counted" part of my wifes taxes and I was indeed owed no refund. Such an glaring and obvious mistake. Zero confidence in using the service again.
11 March 2025
Unprompted review
Reply from Taxback
Hi Cian,
Thank you for your feedback.
I apologise for the error that was made in the preparation of your tax return and understand how frustrating this experience must have been for you.
I understand that you were not entitled to a tax refund this year. However, I would be happy to provide your next tax review free of charge.
Alternatively, if you would like Taxback to deregister as your tax agent, please contact your account manager and we will deregister without delay.
All the best,
Mark Corcoran
Marketing Manager
Tax back very fast and easy to receive
Very reliable service always fast and efficient to get my tax back thanks for everything easy to work with great service highly recommend to everyone 👍
12 January 2025
Unprompted review
Reply from Taxback
Hello Richie Barcoe,
Thank you for this great review! We’re thrilled to hear about your positive experience with Taxback, and we look forward to working with you in the future.
Kind regards,
The Taxback Team
It's a great service....I don't need to…
It's a great service....I don't need to do anything just leave it in Tax Back's hands
19 January 2025
Unprompted review
Reply from Taxback
Hello James Hand,
Thank you for this review! If there is anything we can do to support you further please do not hesitate to reach out.
Kind regards,
The Taxback Team
Would highly recommend!
I have dealt with Lisa a few times in Taxback.com & she is always extremely helpful & quick to follow-up. I would definitely recommend!
7 March 2025
Unprompted review
Reply from Taxback
Hi Catherine,
Thank you for your wonderful feedback. We're always here to help whenever you need us.
All the best,
The Taxback Team
Professionally
Professionally, quickly, and efficiently. I am very satisfied.
7 January 2025
Unprompted review
Reply from Taxback
Hello Vitaly,
Thank you for this review! If there is anything we can do to support you further please do not hesitate to reach out.
Kind regards,
The Taxback Team
Used it in my 2nd year very easy to use…
Used it in my 2nd year very easy to use and staff supporting when necessary
6 March 2025
Unprompted review
Reply from Taxback
Hi Gunay Ozdemir,
Thank you for your wonderful feedback. We're always here to help whenever you need us.
All the best,
The Taxback Team
Always a nice and a smooth experience…
Always a nice and a smooth experience with Alexandra Laza! She is always very prompt with any queries, and makes the process quick and simple. It's been 8 years since we are working with her, and we will always go back to her.
11 January 2025
Unprompted review
Reply from Taxback
Hello Theodora Tataru,
Thank you for taking the time to write us this amazing review! We're always here to help whenever you need us.
All the best,
The Taxback Team
Easy to work with, professional and friendly
We have been working with Taxback for more then 5 years. Every time we dealt with the same extraordinary person, Alexandra Laza. She has been fully dedicated, experienced, professional and very helpful every time. The process was smooth and clear regarding the paperwork, possible return and about the fees applied.
I will be happy to recommend Taxback to anyone, and definitely recommending Alexandra Laza as your consultant. She is the best.
10 January 2025
Unprompted review
Reply from Taxback
Hello Litean Mihai,
Thank you for this great review! We’re thrilled to hear about your positive experience with Taxback, and we look forward to working with you in the future.
Kind regards,
The Taxback Team
Great help with Canadian taxes 😊
Taxback helped me with my taxes from Canada. Even though it took longer than expected I got my tax return fully. If I had any problems or questions they helped right away. I would like to say thank you especially to Agrita, she guided and helped me through the whole process. I also had some problems with redeeming bank cheque as my country didn't do that anymore, so they simple suggested to send it over for a quick cash out. It took just one week to get the rest of my money. I highly recommend to anyone who has problems with taxes and can't do it on their own. Thank you taxback team. 😊
6 March 2025
Unprompted review
Reply from Taxback
Hello Justas,
Thank you for this great review! We’re thrilled to hear about your positive experience with Taxback, and we look forward to working with you in the future.
Kind regards,
The Taxback Team
takes time but acceptable service
takes time but acceptable service
do you return taxes from the Netherlands also?
6 March 2025
Unprompted review
Reply from Taxback
Hello OLEGS SOROCINS,
Thank you for your review! Unfortunately, we do not currently handle tax returns for the Netherlands. If there is anything we can do to support you further please do not hesitate to reach out.
Kind regards,
The Taxback Team
That’s app very nice
That’s app very nice, helped me in taxback money. I didn't expect. Thanks so much!
6 March 2025
Unprompted review
Reply from Taxback
Hello Vanessa Malheiros,
Thank you for this review! If there is anything we can do to support you further please do not hesitate to reach out.
Kind regards,
The Taxback Team
Could be a lot better
I really could have submitted my claim on revenue myself - some of the items I included on my taxback account were not followed up until I had to chase so that is why I am leaving 3 stars
6 March 2025
Unprompted review
Reply from Taxback
Hello Ms Nina Byrne,
Thank you for your review! We’re always working to improve our service, and we truly appreciate your feedback.
Kind regards,
The Taxback Team
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