tax2u.co.uk Reviews 

8,962
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being excellent, helpful, and making complex tax matters manageable and stress-free. People frequently highlight the staff's professionalism, patience, and supportive approach, ensuring clear explanations and guidance throughout the process. The customer service is often described as brilliant, with many appreciating the team's dedication to making interactions pleasant and productive. Reviewers also commend the user experience for its ease and straightforwardness, noting the quick response times and efficient handling of applications.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting it as helpful, reliable, and efficient. Many... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and efficiency... See more

User experience

People report positive experiences with user experience, finding the process easy, straightforward, and... See more

Response time

Users describe positive interactions with response times, highlighting quick replies to questions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can't thank Tax2U enough for their support. I was pregnant and juggling everything at home, and the last thing I needed was the added stress of dealing with taxes. They were so understandin... See more

Rated 5 out of 5 stars

Firstly I didn’t know anything about tax returns and how self assessment works, I was previously employed by employers who did my taxes. When I was not working anymore, I thought I didn’t have to do a... See more

Rated 5 out of 5 stars

Your responses are prompt But I think I will need to talk to one of your team members responsible for my UTR application because I really need some bits of clarification it’s very important my num... See more

Rated 5 out of 5 stars

Although the HMRC details seem to be daunting, it was quite easy to navigate the online application. There was a error in my email address and this took a long time to identify with HMRC, but once t... See more


4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(8,962)

245 reviews in the last 12 months

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Rated 5 out of 5 stars

Firstly I didn’t know anything about…

Firstly I didn’t know anything about tax returns and how self assessment works, I was previously employed by employers who did my taxes. When I was not working anymore, I thought I didn’t have to do anything about taxes because I was not working I didn’t have a salary. You were so patient to keep sending me emails to explain that I still have to send my income tax ,you explained that any income I receive doesn’t have to be a salary. You are a good accountant who cares as well. Thank you Carmen.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Tax return processing

To Antonella and the entire Tax2 team, I would like to say a big thank you!
All financial matters are handled very quickly. Communication is very pleasant, and everything that is unclear is explained thoroughly and in detail. I highly recommend this company. Thank you!

13 January 2026
Rated 5 out of 5 stars

I has been my pleasure to collaborate…

I has been my pleasure to collaborate with Tax2u also this year. Their timely, clear and accurate responses contributed a lot to my overall great experience and I felt again I was in the safe hands.
Thank you once again and keep up the great work!

12 January 2026
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The UTR online application process was quick, simple, and stress-free. Everything was explained clearly, and the team was very professional and helpful throughout. Highly recommend their service to anyone needing a UTR number.

9 January 2026
Rated 1 out of 5 stars

Tax2U breach GDPR and Customer neglect/unprofessionalism

I joined Tax2u 2024, went self employed for the first time and in a matter of weeks they gave my number out to random customers to call me and send me receipts! The customers told me that TAX2U gave them my number!!!!! This was ridiculous and extremely dangerous!! What on earth are they playing at?!!!!! I recommend you stay far away from this unprofessional company at all cost, they dislike also when the customer is in the right and they terminate your account also if you speak the truth about their bad conduct. They also failed to help me with my tax 2024-25 and again 2025-2026, I had to upload and keep account of everything. They only care about taking your money and filing your self assessment, other than that they are useless. Antonella and Eduard are highly unprofessional and neglect customer care. A massive file against this fraudulent company with the FOS.

6 January 2026
Unprompted review

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