tax2u.co.uk Reviews 

8,966
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being excellent, helpful, and making complex tax matters manageable and stress-free. People frequently highlight the staff's professionalism, patience, and supportive approach, ensuring clear explanations and guidance throughout the process. The customer service is often described as brilliant, with many appreciating the team's dedication to making interactions pleasant and productive. Reviewers also commend the user experience for its ease and straightforwardness, noting the quick response times and efficient handling of applications.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting it as helpful, reliable, and efficient. Many... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and efficiency... See more

User experience

People report positive experiences with user experience, finding the process easy, straightforward, and... See more

Response time

Users describe positive interactions with response times, highlighting quick replies to questions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can't thank Tax2U enough for their support. I was pregnant and juggling everything at home, and the last thing I needed was the added stress of dealing with taxes. They were so understandin... See more

Rated 5 out of 5 stars

Firstly I didn’t know anything about tax returns and how self assessment works, I was previously employed by employers who did my taxes. When I was not working anymore, I thought I didn’t have to do a... See more

Rated 5 out of 5 stars

Your responses are prompt But I think I will need to talk to one of your team members responsible for my UTR application because I really need some bits of clarification it’s very important my num... See more

Rated 5 out of 5 stars

Although the HMRC details seem to be daunting, it was quite easy to navigate the online application. There was a error in my email address and this took a long time to identify with HMRC, but once t... See more


4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(8,966)

245 reviews in the last 12 months

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Rated 5 out of 5 stars

So far so good

So far so good. I paid a one off discounted fee of £72 for the tax service UTR processing and a years worth of accountancy help as I'm just starting out as self employed... Fingers crossed it all goes swimmingly and I can continue to use the service....

30 April 2026

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