Delivered next working day. Prices on bullion are generally competitive. Their 1g bar subscription even makes margins on 1g bars pretty decent if you buy for the 12 months. Some of their info on the... See more
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Review summary
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Reviews shaping this summary
I made my first purchase with Tavex and I'm very happy with my order and service received. Initially phoned them and were very polite and knowledgeable. I placed my order late on Wednesday 01/04/26 an... See more
Company replied
Returning customer and I’ve always found Tavex to be reliable with fast delivery. Made an error on my last order by purchasing “pre order” so delivery took a while, my fault not theirs. Advice to o... See more
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Not a familiar bullion dealer to myself, but had items others didn’t. Happy to say all went great, while some dealers were quoting 8 to 10 day delays Tavex delivery was a couple of days. Also some nic... See more
Company details
Written by the company
Tavex, an esteemed precious metals dealer, has built a significant presence in the industry by providing tangible gold and silver assets across 15 countries. Their clientele is diverse, ranging from private individuals looking to secure their wealth, high net worth clients who understand the value of precious metals, to businesses of different scales, from small startups to established corporations, and even renowned financial institutions that require reliable assets. The foundations of the Tavex Group were laid in 1991. Over the decades, it has not only withstood the challenges of the volatile financial markets but has thrived, carving a niche for itself in the competitive realm of precious metals and forex trading. Primarily based in Northern Europe, Tavex's influence and reach have grown substantially. What sets them apart is their unwavering commitment to quality service and their deep understanding of the industry's intricacies. Today, with their unparalleled expertise, Tavex Group serves a staggering number of clients, with the figure surpassing 2 million on an annual basis. Their story is a testament to dedication, resilience, and the timeless value of precious metals.
Contact info
110 Hatton Garden, EC1N 8LY, London, United Kingdom
- 020 4541 4145
- tavex@tavexbullion.co.uk
- tavexbullion.co.uk
4.6
Excellent
1K reviews
Replied to 87% of negative reviews
Typically replies within 2 weeks
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Great and helpful service
27 April 2026
Reply from Tavex Bullion UK
Hi Wendy,
Really pleased to hear everything arrived promptly and that you liked the personalised touch and packaging. Thanks for sharing.
Tavex Team
Competitive pricing and good service
Delivered next working day. Prices on bullion are generally competitive. Their 1g bar subscription even makes margins on 1g bars pretty decent if you buy for the 12 months. Some of their info on the website is well out of date though e.g. info about the company activity and history which could give a bad impression for those not familiar with the Tavex 'brand'.
31 March 2026
Reply from Tavex Bullion UK
Hi Colin,
Thank you for your review. It’s great to hear your delivery arrived so quickly and that you find the pricing and subscription option good value. Your feedback regarding the website has been passed along so it can be reviewed by the right team.
Tavex Team
Good to deal with
Good to deal with, speedy tracked delivery, wouldn’t buy anywhere else.
26 February 2026
Reply from Tavex Bullion UK
Hi Rachel,
Thank you for your review. We’re really glad to hear you found us easy to deal with and that your order arrived quickly. We appreciate your loyalty.
Tavex Team
Reply from Tavex Bullion UK
Hello,
Thank you for your feedback. We’re glad to hear the process felt quick, secure and easy to navigate.
Tavex Team
Reply from Tavex Bullion UK
Hi Mahmoud,
We appreciate you taking a moment to leave a five-star review.
Tavex Team
Reply from Tavex Bullion UK
Hi Jamie,
Thank you for your review. We’re really glad to hear you were happy with the service.
Tavex Team
1 gram gold bar
I wanted to subscribe to the 1 gram a month Gold Tavex Bar.Easy to order and with in 2 days email to say when delivery would be arriving at my home. Lovely service and a lovely card saying thank you, with a sherbet Lemon sweet, Happy Days the bar was neatly packed and looks superb 10/10
7 April 2026
Reply from Tavex Bullion UK
Hi Stuart,
Thank you for sharing your experience. We’re so glad to hear the subscription was easy to set up and that your delivery arrived so quickly. It’s great to know the little touches made a positive impression. We really appreciate the 10/10.
Tavex Team
First time customer, will be a repeat customer
I made my first purchase with Tavex and I'm very happy with my order and service received. Initially phoned them and were very polite and knowledgeable. I placed my order late on Wednesday 01/04/26 and received it on Saturday 04/04/26. Considering that no parcels are delivered on Good Friday I received my order very quickly. Discreetly and well packaged. Tavex are among the top 3 bullion dealers for best prices. I will definitely use them again. Recommended.
7 April 2026
Reply from Tavex Bullion UK
Hi Gareth,
We really appreciate you taking the time to share your first experience with us. It’s great to hear that we made a great first impression. Thank you for the recommendation. We look forward to serving you again.
Tavex Team
Reply from Tavex Bullion UK
Hi Muhammad,
Thanks for the feedback. It's great to know the service and pricing met your expectations.
Tavex Team
Reply from Tavex Bullion UK
Hi Jordan,
We're really pleased to hear you had a great experience and were happy with our prices. Thanks for sharing.
Tavex Team
Reply from Tavex Bullion UK
Hello,
Thanks for the feedback. We’re so pleased the order was easy to place and arrived safely and on time.
Tavex Team
No replacement for damaged item
I bought 4 gold bars: 1 was ok, 2 were dirty (took some effort but I was able to clean them) and 1 was damaged, presenting multiple scratches on the card/assay. I requested a replacement of the scratched item from Tavex (took them 6 days to reply to my e-mail) and they declined, claiming that this kind of issue can happen in transit and that because the gold in the card was in good condition, they would not replace it.
Extract from their e-mail: "I can assure you that all items in your order were new, and of investment gold quality. Unfortunately, when items are sent out by post, the CertiPack-style plastic packaging can become scratched. The gold bar is still in good condition and can be sold on as an investment item. For this reason, we cannot offer a replacement or refund. "
Each gold bar was posted in a paper envelop, all inside a padded envelope; the cards could have been bent or broken in transit but not scratched, without damaging the packaging; therefore the Tavex explanation makes no sense and lacks any degree of accountability.
31 March 2026
Reply from Tavex Bullion UK
Hello,
Thank you for taking the time to share your feedback. We understand how important condition and presentation are when purchasing investment products, and we’re sorry to hear that your order didn’t meet your expectations in this regard.
Your comment about response times has been noted and passed on to the relevant team so they can review our processes and communication timescales.
Our team has already carried out a full review of your case, and the investigation has gone as far as it can based on the information available. While we’re unable to take the matter further, we do value your feedback and the opportunity to look into your concerns.
Kind regards,
Tavex Team
Good prices,Excellent service and fast…
Good prices,Excellent service and fast delivery, even comes with a hand written thank you as well as a complimentary sweet although they seemed to have missed the sweet on my last order 🤷🏼♂️
24 March 2026
Reply from Tavex Bullion UK
Hi Damien,
Thanks for taking the time to share this. It’s great to know the service, delivery and pricing all work well for you, and that the handwritten note and sweet make the experience feel a bit more special. Sorry one was missing on your last order, we’ll absolutely make it up to you.
Tavex Team
A great way way to buy in.
A great way way to buy in.
I have only had positive sales interactions with Tavex so far .
I recommend them .
24 March 2026
Reply from Tavex Bullion UK
Hello,
We're really happy to hear you’ve had such good experiences. It’s great knowing every interaction has been a positive one. Thanks for recommending us.
Tavex Team
Reply from Tavex Bullion UK
Hi Mr Steere,
We appreciate you taking the time to leave a review, and we're so glad everything was handled quickly and smoothly.
Tavex Team
Reply from Tavex Bullion UK
Hi James,
It's great to hear everything went well for you, and we're so happy to know you’d come back.
Tavex Team
Great company
Great service ! Delivered on time! Very friendly staff. Great product!! Very happy
Would definitely recommend to friends and family
31 March 2026
Reply from Tavex Bullion UK
Hello,
Thank you for the lovely feedback. It's so great to hear our service and staff made such a positive impression. Really glad you’re happy with the product too. We truly appreciate the recommendation.
Tavex Team
Reply from Tavex Bullion UK
Hi Colin,
Thanks for the feedback. It's so great to hear the delivery was quick and that you’re enjoying the subscription.
Tavex Team
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