Premium brewing set ordered 19th July 2026. After 3 uses the teapot lid doesn't fully close causing the tea not to steep well. Contacted company who have responded "handmade glass tolerances are not a... See more
Company replied
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See what reviewers are saying
I was skeptical - and did not need to be. The teapot is great and has re-birthed my love for tea leaves and makes it so easy to get the right strength. The mechanism at the bottom only lets tea out wh... See more
Ordered DIGEST tea as trying to make healthier choices and minimise coffee intact. Only used this week but feel less bloated and more relaxed. Never had any problems with your products always top qual... See more
Company replied
Absolutely love my Gravity Tea Pot! So easy to clean and makes the perfect brew. I am also in love with the 2 teas I purchased. Serenity is exactly that! A hug in a cup. The clear glass cup... See more
Company replied
Company details
Written by the company
Tavalon offers premium-grade, gourmet loose-leaf teas, as well as tea-based products, sourced from selected tealeaf farms by the in-house tea sommelier in NYC. Tavalon takes extreme care to ensure that our teas remain attractive to tea connoisseurs as well as being approachable to tea novices. All the blends have gone through over 200 focus groups and only those scoring an 8 out of 10, or higher, are released to the market, ensuring quality and relevant taste always remains the top priority.
Contact info
Unit 2, 3 Enterprise Street, 4214, Molendinar, Australia
- 1300 892 703
- hello@tavalon.com.au
- tavalon.com.au
4.5
Excellent
537 reviews
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Replied to 100% of negative reviews
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Reply from Tavalon Australia
Thank you so much for sharing your feedback. We always strive to provide the best products and the best service possible. Looking forward to your next purchase!
Reply from Tavalon Australia
Thanks for sharing your feedback. Here at Tavalon, we always strive to provide the best products and the best service possible. Looking forward to your next purchase!
The teapot was sent straight away and…
The teapot was sent straight away and the delivery was quick. The teapot is fantastic I really love it!
6 December 2021
Reply from Tavalon Australia
We are glad that you like the teapot, thanks for sharing. We always strive to provide the best service and the best products possible. Looking forward to your next purchase!
Purchased as a Christmas gift
Purchased as a Christmas gift, so no reviews on product as yet. However, fast shipping and happy with the product.
25 November 2021
Reply from Tavalon Australia
Thanks for sharing your feedback. We always strive to provide the best service and the best products possible. Once you have placed your order, we process them right away and dispatch. Looking forward to your next purchase!
Love
Love, love,love my double glass tumbler & glasses. They are beautiful & just the right size.
Easy to grasp & surprisingly not too heavy.
21 November 2021
Reply from Tavalon Australia
We are glad that you love the Pavina Double Wall tumbler and glasses, thanks for sharing your feedback. They are ideal for hot or cold drink, the double-wall construction keeps hot and cold food and drinks at their optimum temperature for longer. Looking forward to your next purchase!
Love my teapot and teas and they came…
Love my teapot and teas and they came so quickly
18 November 2021
Reply from Tavalon Australia
We are glad that you like the teapot and the teas, thanks for sharing your feedback. We always strive to provide the best products and the best service possible. Looking forward to your next purchase soon!
Both teas were so refreshing I…
Both teas were so refreshing I absolutely love them. The tea pot is great and easy to use. Will definitely be ordering more in the future.
16 November 2021
Reply from Tavalon Australia
Thanks for sharing your feedback. All of Tavalon teas are made from premium quality ingredients without artificial flavours added. We always strive to provide the best products and the best service possible. Looking forward to your next purchase soon!
Reply from Tavalon Australia
Thank you for your feedback. We always do our best to ship orders as soon as possible and deliver on time. Looking forward to your next purchase!
Reply from Tavalon Australia
Thank you so much for taking the time to provide your feedback. We always strive to provide the best products and the best service possible. We are looking forward to your next purchase!
The order was processed quickly and…
The order was processed quickly and delivered promptly.
4 November 2021
Reply from Tavalon Australia
Thank you for sharing your feedback. We always strive to provide the best service possible. We are glad that you are satisfied with our service. Looking forward to your next purchase!
Looks great, works great
Looks great, works great. Looking forward to enjoying many cups of tea.
4 November 2021
Reply from Tavalon Australia
We are glad that you like what you purchased, thank you for sharing your feedback. We always strive to provide the best products and the best service possible. Looking forward to your next purchase!
Reply from Tavalon Australia
Thank you for sharing your feedback. We apologised for the miscommunication. The issue has been fixed and replacement was sent right away. Should you have further concerns, please do not hesitate to contact us anytime. We are always available to assist you. Looking forward to your feedback for the replacement.
Nice tea Love it
We have ordered KOI high tea cakes home delivery!
It came with the tea bags and we love the tea so much!
So we ordered on line for a few boxes !
Quick and simple !
Love the tea !
Good quality with affordable price
9 October 2021
Reply from Tavalon Australia
We are glad that you love the Tavalon teas, thank you for sharing your feedback. All of Tavalon teas are made from premium quality ingredients without any artificial flavours added, loaded with so much health benefits. We are looking forward to your next purchase!
Fabulous for someone making only one…
Fabulous for someone making only one cup. Don't need to make a huge pot
8 October 2021
Reply from Tavalon Australia
Thank you for sharing your feedback, it is highly appreciated. Should you need further assistance, please do not hesitate to contact us anytime. Looking forward to your next purchase!
I love the product and the tea leaves
I love the product and the tea leaves. It’s easy to use and look good
6 October 2021
Reply from Tavalon Australia
Thank you so much for sharing your feedback. All of Tavalon teas are made from premium quality ingredients without any artificial flavours added, ensuring quality and sophistication in every cup. Looking forward to your next order!
Easy transaction
Easy transaction. Item delivered within quoted time. Happy shopper !!!
4 October 2021
Reply from Tavalon Australia
Thanks for sharing your feedback. We are glad that you are happy with what you purchased. Looking forward to your next order!
Just as I had finished my last Taro…
Just as I had finished my last Taro Latte my order arrives, thank you Tavalon
21 September 2021
Reply from Tavalon Australia
Thank you for sharing your feedback. We always strive to provide the best products and the best service possible. Looking forward to your next purchase!
Fabulous
Have used them a few times between lock downs & I LOVE them , they are so soft & comfortable, nothing like the other ones on the market, absolutely no comparison at all , I tell any one who will listen about them , Thank you x
20 September 2021
Reply from Tavalon Australia
Thank you for sharing your feedback, we are glad that you love what you purchased. We always strive to provide the best products and the best service possible. Looking forward to your next purchase!
We ADORE our gravity tea pot
We ADORE our gravity tea pot! We have been using it every day in lockdown, and it is suitable for tea and coffee.
The glass tea cups and saucers we ordered with the pot are also lovely.
Reasonably quick shipping, considering the lockdown delays. Will definitely order more from Tavalon.
19 September 2021
Reply from Tavalon Australia
We are glad for your feedback, thank you so much for sharing. We always strive to provide the best products and the best service possible. It is our absolute pleasure that our customers are happy and satisfied. Looking forward to your next purchase!
Tavalon were wonderful
Tavalon were wonderful, they helped me out when I made a nonsense of my order and address. Their products are delicious and they are trustworthy.
16 September 2021
Reply from Tavalon Australia
Thank you so much for sharing your feedback, it is highly appreciated. We always strive to provide the best service and the best products possible. We are always happy to assist our customers. Looking forward to your next purchase!
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