The courier left the package outside and departed. This alarmed me, as I hadn’t actually received a package, yet I received a notification stating that it had been delivered. The product itself didn’t... See more
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See what reviewers are saying
I purchased the shaver ipx7 , 3 - side shave . Excellent shave really close . But beware there is no warning light for battery usage, it can stop during shaving leaving you part shaved not good , so... See more
Company replied
I recently purchased the Taurus WS-3 from a very good retailer, Fitshop in Germany. I find the assembly instructions lacking a good detail and logical layout. The format is very confusing causing dou... See more
Company replied
I broke the beaker of my blender by thermal shock. I was looking for replacement parts and I stumbled across this parts site, the parts are cheap and my beaker was sent with free shipping to France... See more
Company replied
Company details
Written by the company
Taurus combina diseño, funcionalidad y calidad para ofrecer soluciones que marcan la diferencia. Desde 1962 trabajamos día a día con un único objetivo: Hacer tu vida en el hogar más sencilla y cómoda. Por ello apostamos por la innovación y la sostenibilidad en el desarrollo de nuestros electrodomésticos.
Contact info
Avda. Barcelona, s/n, 25790, Oliana, Spain
- taurus-home.com
4.2
Great
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shit compagny
Shit compagny. Error EH on new product. You can t reach them so a 3 year warrenty is bullshit. They don t respond
12 December 2024
Unprompted review
Envio rapido.
5 December 2024
Reply from Taurus
FERNANDO, estamos muy felices de escuchar que has tenido una grata experiencia con nosotros!
Todo nuestro equipo trabaja muy duro para mantener a nuestros clientes contentos, pero sólo podemos hacerlo gracias a clientes increíbles como tú.
Gracias de nuevo, y esperamos volver a verte pronto.
Everything was fine witht he service
Good service, delivered in time. Everything was fine.
19 November 2024
Reply from Taurus
Pedro, estamos muy felices de escuchar que has tenido una grata experiencia con nosotros!
Todo nuestro equipo trabaja muy duro para mantener a nuestros clientes contentos, pero sólo podemos hacerlo gracias a clientes increíbles como tú.
Gracias de nuevo, y esperamos volver a verte pronto.
Reply from Taurus
Muchas gracias L.!
Nos alegra el día saber que te hemos podido proporcionar un servicio de 5 estrellas!
Reply from Taurus
Muchas gracias Filipe!
Nos alegra el día saber que te hemos podido proporcionar un servicio de 5 estrellas!
Smooth process!
22 August 2024
Reply from Taurus
Rob, estamos muy felices de escuchar que has tenido una grata experiencia con nosotros!
Todo nuestro equipo trabaja muy duro para mantener a nuestros clientes contentos, pero sólo podemos hacerlo gracias a clientes increíbles como tú.
Gracias de nuevo, y esperamos volver a verte pronto.
Reply from Taurus
Muchas gracias Sharon!
Nos alegra el día saber que te hemos podido proporcionar un servicio de 5 estrellas!
I bought a new product and the link to…
I bought a new product and the link to register it doesn't work.
Thanks and best regards
18 August 2024
Unprompted review
We brought this fan Taurus Sirocco 18…
We brought this fan Taurus Sirocco 18 to keep our dog cool but as soon as he walk passed it with tail wagging it falls over due to the very small base. Do not recommend this floor fan for people with animals or small children asking amazon for a refund
8 August 2024
Unprompted review
Reply from Taurus
Hi Terence,
Thank you for leaving your feedback.
We strive hard to make every customer experience enjoyable and we are truly sorry that we were not able to meet your expectations this time.
We would love to resolve this as soon as possible and find a solution that works for you.
Please send us a message using the form on our website:
https://taurus-home.com/atencion-al-cliente/
We would love to continue this conversation!
I bought a replacement
I bought a replacement that is a bit expensive for what it is. A part from fast delivery and emails updates
29 July 2024
Reply from Taurus
Javier, estamos muy felices de escuchar que has tenido una grata experiencia con nosotros!
Todo nuestro equipo trabaja muy duro para mantener a nuestros clientes contentos, pero sólo podemos hacerlo gracias a clientes increíbles como tú.
Gracias de nuevo, y esperamos volver a verte pronto.
Good service and fast delivery.
27 May 2024
Reply from Taurus
Muchas gracias Abbas!
Nos alegra el día saber que te hemos podido proporcionar un servicio de 5 estrellas!
Es perfecta
28 February 2024
Reply from Taurus
Muchas gracias Guillermo!
Nos alegra el día saber que te hemos podido proporcionar un servicio de 5 estrellas!
Beautiful, functional kettle at a very attractive price.
The kettle that I bought is very attractive, the colour and style compliment my kitchen perfectly. It heats the water very quickly and is very easy to keep clean. It was delivered to my door, very well packaged, very quickly.
Finally, I am very happy with the price I paid for it.
30 January 2024
Reply from Taurus
Muchas gracias Paul!
Nos alegra el día saber que te hemos podido proporcionar un servicio de 5 estrellas!
Really like this hoover
Really like this hoover. This is my second one. Very light and useful for floor, high cleaning and hand held. The 60min battery life is great too.
Must be careful not to throw out the filter when emptying and not wash the head in soapy water as the felt edging comes off.
This one will last longer and I have a spare battery.
30 November 2023
Reply from Taurus
Muchas gracias Janis!
Nos alegra el día saber que te hemos podido proporcionar un servicio de 5 estrellas!
Reply from Taurus
Mark,
Gracias por haber dejado tu comentario.
Nos esforzamos mucho por lograr que cada experiencia del cliente sea excelente, y realmente lamentamos el no haber sido capaces de alcanzar tus expectativas en esta oportunidad.
Espero que puedas observar en nuestras otras reseñas que lo sucedido es una excepción y no representa nuestros altos estándares de calidad.
Esto nos motiva a revisar lo ocurrido y a tomar medidas para evitar que se repita.
Gracias de nuevo, y esperamos volver a verte pronto.
Excellent service.
12 April 2023
Reply from Taurus
Muchas gracias Mr!
Nos alegra el día saber que te hemos podido proporcionar un servicio de 5 estrellas!
Reply from Taurus
Muchas gracias Lluís!
Nos alegra el día saber que te hemos podido proporcionar un servicio de 5 estrellas!
Update on stock availability
11 months to reply!
And now a response thanking me. for what?? My comment has obviously not been read!!!
15 March 2023
Reply from Taurus
Pauline, estamos muy felices de escuchar que has tenido una grata experiencia con nosotros!
Todo nuestro equipo trabaja muy duro para mantener a nuestros clientes contentos, pero sólo podemos hacerlo gracias a clientes increíbles como tú.
Gracias de nuevo, y esperamos volver a verte pronto.
Reply from Taurus
Muchas gracias Rafael!
Nos alegra el día saber que te hemos podido proporcionar un servicio de 5 estrellas!
Great quality product as described and…
Great quality product as described and very efficient service and delivery.
3 February 2023
Reply from Taurus
Chris, estamos muy felices de escuchar que has tenido una grata experiencia con nosotros!
Todo nuestro equipo trabaja muy duro para mantener a nuestros clientes contentos, pero sólo podemos hacerlo gracias a clientes increíbles como tú.
Gracias de nuevo, y esperamos volver a verte pronto.
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