I recently had an issue with a gi I ordered, as it tore after only a few training sessions. I reached out to Tatami support, and Shelby handled my case. Shelby was friendly, understanding, and ma... See more
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Tatami Fightwear is a Brazilian Jiu Jitsu (active wear) company. All enquiries please contact us at cs@tatamifightwear.com #TeamTatami
United Kingdom
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Wouldn’t use anyone else. Delivery is superfast. And the quality in the clothing unreal.

Reply from Tatami Fightwear
Best customer experience I've experienced from Ryan in the Operations Support team. Thank you again.

Reply from Tatami Fightwear
Brilliant service from Harry in Operational Support - quick, helpful, and friendly.
I’ve been a Tatami customer since 2020 and they’re always 5-star, both in product quality and customer service.

Reply from Tatami Fightwear
Amazing level of customer service and after sales support. Excellent service like this feels increasingly rare these days, and it truly stands out. Great quality clothing, speedy delivery and efficient after sales support team. Which makes the whole process feel stress free and effortless. I’ll definitely be ordering again.

Reply from Tatami Fightwear
Karen responded immediately when I made an error in my order and fixed the problem. Tatami has quality products and high quality service!

Reply from Tatami Fightwear
Great customer service!!
Had to make a change to my order and this was no problem at all. Handled quickly, effectively and politely.
Couldn’t have asked for more! Thank you.

Reply from Tatami Fightwear
Tatami is hands down one of my favorite brands for bjj. The quality is always outstanding and lasts for ever. The customer service is great to.

Reply from Tatami Fightwear
The best customer service ever! We had a slight issue with an order and the response and resolution time couldn't have been faster or more pleasant. I will certainly be ordering from Tatami Fightwear again in the future!

Reply from Tatami Fightwear
My shorts arrived with a stain on it and when i reached out for a refund i was helped immediately. Outstanding customer service and friendly employees. I will defnitely continue buying from them.

Reply from Tatami Fightwear
👌 Had a problem withFedex, tatami support service helps me a lot! Thank you

Reply from Tatami Fightwear
Tatami is amazing! The quality of the gis are great, especially when you consider the price for them. Their customer service is second to none - I reached out to customer service about an order and I got a courteous and comprehensive response back from Karen.
BEST THING BY FAR though is the Tank gi, This thing is a BEAST - it is incredibly well made and is superb for me to get warmed up quicker during rolls. Also, will be using it when helping train the competition team as the thickness makes it harder to retain grips. This definitely will help my yeammates with their grip choices and grip strength.
The tank gi is the gi I will be recommending to anyone I meet that is looking for a gi that will stand the test of time, is heavy but still allows good movement. I loved the first one so much, I bought a second one the second I got home after my first roll in it, I would have bought more but they ran out of stock in my size...darn!
Furthermore, and often overlooked, the bag the tank gi comes in is SO MUCH BETTER than the bags that other big gi brands give. Tatami's gi bag is not one of those cheap drawstring semi back pack, synthetic material garbage that breaks in a few uses. Tatami's is so much better. First it is made from the same material as gi pants (ripstop, I think). There is a drawstring but only for to close the bag. There are two seperate, adjustable, actual back pack straps for this bag that are extremely well made and the stitching that attaches them to the bag is incredibly well done.
I have owned over 40 gis in my 23 years of BJJ and the tank gi and the bag it came in are the best I ever owned. I only wish that they had the tank gi in blue.
SERIOUSLY...if you are on the fence about getting a tank gi from Tatami, DO IT, you will not regret it.

Reply from Tatami Fightwear
I unfortunately had to cancel my order, but Karen got on it within 15 minutes. Thanks!

Reply from Tatami Fightwear
Great customer service!
Quick reply and no excitation on solving my problem as fast as possible.
Impressed!!!

Reply from Tatami Fightwear
Received my order promptly only to find one of the items had been mislabelled as a completely different size.
Got in touch with Shelby in customer service and I must confess I was peeved and imagined having to go through the whole rigmarole of packing it back up and endless forms.
Shelby sorted it swiftly and dispatched the correct item. Really good customer service and very helpful.

Reply from Tatami Fightwear
Purchased a new Kimono, tried it on ,it fitted,wore it once washed it. .Unfortunately it shrunk,I contacted Tatami and a few hours later they replied.I was asked to take measurements and photo's ,this was all done and sent of.The company again replied almost immediately this time and agreed that it had shrunk,but could not supply the original Kimono .but instead upgraded my purchase to a better Kimono. All this was done in a very short time ,cannot thank them enough for the quick response.
10 out 10 ,great company

Reply from Tatami Fightwear
Customer support is amazing! My request was handled super fast and with great care!

Reply from Tatami Fightwear
The customer service is top notch! I have order many gis for my daughter's and they always come fast and when I did run into a delay because of my address they were able to fix the issue quickly and we're super nice and easy to deal with! I will continue ordering from Tatami for their quality gis and for their amazing customer service!

Reply from Tatami Fightwear
Great customer service. Karen went above and beyond to ensure we could receive the items we wanted, even with unusual circumstances. Prompt, attentive, 10/10 would order from again.

Reply from Tatami Fightwear
I had a very positive experience with Tatami customer service. One item was missing from my parcel because the package arrived slightly damaged, and even though I reported it after the usual 14-day window, their team still helped me and arranged a replacement.
They replied quickly, were polite, and handled the situation professionally. Really appreciate the support and the way they treated my case.
Great service, thank you!

Reply from Tatami Fightwear
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