Tastesmiths Reviews 

526
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, fresh ingredients, and authentic, delicious flavors, often noting they surpass other options. Many appreciate the well-presented kits with easy-to-follow instructions, making cooking enjoyable and accessible for various skill levels. Reviewers also highlight the outstanding service, value for money, and the convenience of having all necessary ingredients included. Some people mentioned the ability to customize the spice level to their personal taste.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality and authenticity of the... See more

Quality

Customers had positive experiences with quality, consistently praising the products for their excellent taste... See more

Instructions

Clients share positive opinions on instructions, consistently finding them clear and easy to follow.... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent and outstanding.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The kits are well presented with easy to follow and friendly instructions, the little hints and tips show that they have really thought about the user experience. So far the end result for each ki... See more

Company replied

Rated 5 out of 5 stars

Basically good value and a great blend of tastes from the ingredients included. I do like having the choice of Chilli Peppers to add for my own taste which were all included in the Rogan Josh. The... See more

Company replied

Rated 5 out of 5 stars

Quality cooking made easier with all the ingredients required for each dishes by clicking online shopping. You can buy a pack of ingredients delivered to your home conveniently. Happy days.

Company replied

Rated 5 out of 5 stars

Bought six kits and used to make one meal , delicious!! Onion bahjees, fragrant rice and chicken makhani, highly recommend these. Can’t wait to try the other three kits , will definitely be buying mo... See more

Company replied


Company details

  1. Indian Grocery Store
  2. Food Manufacturer
  3. Food Producer
  4. Food Products Supplier
  5. Fruit and Vegetable Processing
  6. Fruit and Vegetable Store

Information provided by various external sources

Hi, we're the Tastesmiths and we have one simple goal: We want to make cooking from scratch...simple!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

526 reviews

5-star
4-star
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1-star

Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(526)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just brilliant

Just brilliant! Amazing product and ultra quick delivery

28 September 2023
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Reply from Tastesmiths

Hi Sarah, thank you so much for your 5-star review. We are so glad to here that you received your order quickly and that you find the products amazing! We hope you continue to enjoy the kits!

Rated 5 out of 5 stars

Good quality ingredients

Good quality ingredients excellent instructions, particularly on how to incorporate the chilli’s to achieve the taste required.

28 September 2023
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Reply from Tastesmiths

Hi Roger, thank you so much for your 5-star review, we really appreciate your feedback and so glad to hear that you thought the instructions were excellent and found our heat guide useful to make your perfect curry. We hope you continue to enjoy the kits!

Rated 4 out of 5 stars

Very tasteful produce.

27 September 2023
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Reply from Tastesmiths

Hi Colette, thank you so much for your positive review, we really appreciate your feedback and glad you find our kits tasteful. We hope you continue to enjoy them!

Rated 5 out of 5 stars

Returning Customer

I'm a returning customer. I've tried all of the curry varieties now and all are SUPERB. I like to have several in my freezer for when I fancy a curry.
Far better than any takeaway curry. Fresh, wholesome and delicious ingredients & healthy too.
I've actually had the Goan fish curry tonight. Made it with fresh haddock. Wonderful.

27 September 2023
Unprompted review
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Reply from Tastesmiths

Hi Belinda, thank you so much for your 5-star review. We are so happy to hear that you think the kits are better than a takeaway curry and think the ingredients are fresh and superb! We hope you continue to enjoy the kits and thank you for your continued custom!

Rated 5 out of 5 stars

Just like authentic Indian food

What a refreshing change just like being back in India 🇮🇳 lovely fresh ingredients & easy to follow along instructions

25 September 2023
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Reply from Tastesmiths

Hi Steven, thank you so much for your 5-star review! I am really happy to hear you find the kits so authentic it is like being back India and that you found the instructions easy to follow. We hope you continue to enjoy the kits!

Rated 1 out of 5 stars

Took out a subscription had 2 orders…

Took out a subscription had 2 orders they both went off within a few days. Its possible they could have been off before they arrived as never checked. Called up and was told we stored them wrong these was bad in 2 days. And was offered 10% of next order yet over £40 of ingredients went bad either in transit or within 2 days of them arriving twice. RE REPLY going off so quick my argument is how do you know they did not go off in transit? My advice to anyone is order one and use it straight away if it arrives in edible condition. Order more and you are taking a risk

2 October 2023
Unprompted review
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Reply from Tastesmiths

Hi Colin, the orders you are referring to were made in April and May 2023 and you only brought this to our attention in October. During our telephone conversation regarding this you also stated that you had not stored the kits correctly, storing them in the cupboard rather than the fridge. As explained our kits are made fresh on the day of dispatch and are quality checked so I am sure that the ingredients you were sent were fit for purpose. As the kits are made with fresh ingredients they do need to be stored in the fridge or freeze in order to stay fresh. This information in also on the back of the packaging. I am sorry to hear that you were not happy with our offer of 10% off your next order as I'm sure you if stored correctly you would enjoy the meals and I hope you will consider giving them another try in the future. Thanks.

Rated 5 out of 5 stars

All great curry's and easy to make will…

All great curry's and easy to make will order again

29 August 2023
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Reply from Tastesmiths

Hi Shelly, Thank you so much for your 5 star review. We are so glad to hear that you found the kits easy to make and that you thought they were all great. we hope you continue to enjoy them!

Rated 5 out of 5 stars

Superb curries at a very reasonable…

Superb curries at a very reasonable price.

30 August 2023
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Reply from Tastesmiths

Hi Walter, thank you so much for your 5-star review. We are so glad you are able to make superb curries with our kits and find the price reasonable. We hope you continue to enjoy them.

Rated 4 out of 5 stars

Great kits shambolic marketingFirstly I knocked a point for the…

Firstly I knocked a point for the confusing and frankly over the top marketing on the likes of FB, what price and what deal you will get depends on date, time and advert you click on, sometimes different deals on the same day - honestly that almost put me off buying in the first place.

I have only made two of the kits so far, prep time and cooking times are a bit longer than I expected and will limit how often I make these, the recipe is easy enough to follow but in one kit items were not marked so had to work out by process of elimination.

I have to admit the finished item had sensations and flavours I have not experienced in shop bought curries especially the Korma, I was sceptical of this little packet feeding 3 but again surprised and I could easily have got 4 portions. You do need a fair few items, that for me anyway was not readily at hand but not a huge added expense.

I can see me buying these regularly and keep in the freezer, however I will be watching the adverts and pick a time with the best discount.

28 August 2023
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Reply from Tastesmiths

Hi Bryon, firstly, thank you so much for your mostly positive review. I am sorry to hear that you found our ads a bit overwhelming and will be taking your comments on board and having a chat with our marketing team on how we can improve this. We are so glad you decided to continue with your purchase and that you loved the flavours in the curries. We think they are worth the bit of extra time in prep & cooking when the end results are so good! I hope you continue to enjoy the kits.

Rated 5 out of 5 stars

Berbere curry

Only tried one so far Berbere curry. Easy to follow instructions, everything in the pack good quality. Liked the explanation regarding Chilli and how to adjust to taste. The curry was delicious I made the day before to give the spices time to blend. Looking forward to making another one next weekend.

2 September 2023
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Reply from Tastesmiths

Thank you so much for your 5 star review. We are so happy to hear that you found the instructions easy to follow and that you liked the useful heat guide. We hope you enjoy your other kits as much as you did the Berbere.

Rated 4 out of 5 stars

Great concept

Great concept, easy to cook with, well presented and very, very tasty. Make top curry’s.

30 August 2023
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Reply from Tastesmiths

Hi Stuart, thank you so much for your positive review, we are so glad to hear that you were able to make a very tasty curry following our easy instructions. We hope you continue to enjoy them.

Rated 2 out of 5 stars

Not authentic

Not authentic, nothing like Indian takeaway, disappointed with all 3 of my choices, packaging looks good but in my opinion style over substance sorry...
Happy to give feedback absolutely love Indian food, followed the recipes, not enough depth of flavour in any of them put all the chillies in madras but not enough sauce and wrong consistency, Dall I found a bit bland, pilau rice I found a bit to oily perhaps I didn't cook it right, appreciate it's very difficult to run a business, wouldn't normally comment on things but you asked for opinion, hope feedback helps.

28 August 2023
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Reply from Tastesmiths

Hi Wendy, we are sorry to hear that you did not enjoy the curry kits. We are always looking for ways to improve so if you have any suggestions we would love to hear them. Thanks.

Rated 5 out of 5 stars

Speedy and so delicious!

I received my 8 meals really quickly and made the chilli and the Madras curries last Saturday night as we had guests. Guests remarked how tasty both meals were - so I shared your Tastesmiths name...guess you'll be getting more custom!

28 August 2023
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Reply from Tastesmiths

Hi John, thank you so much for your 5-star review and for sharing us with your guests this really helps our small business! We are so glad to hear everyone loved the dishes you made and we hope you and your guest continue to enjoy our kits. Thanks again!

Rated 5 out of 5 stars

Absolutely gorgeous

Absolutely gorgeous, great instructions to help you, well worth buying these kits , very tasty 10/10

25 August 2023
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Reply from Tastesmiths

Hi Paul, thank you so much for your 5-star review. We are so happy to hear that you found then instructions helpful and your finished curry was very tasty. We hope you continue to enjoy them!

Rated 5 out of 5 stars

Fabulous product

Fabulous product. My 27-year-old nephew was thrilled and says it's given him a great idea of what to buy his friends in the future!

28 August 2023
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Reply from Tastesmiths

Hi Debbie, thank you so much for your 5-star review. We are so happy to hear that you think the products are fabulous and that your nephew did to, we hope you both continue to enjoy the kits and that the friends he buys for do to! Thanks again.

Rated 5 out of 5 stars

Speedy delivery

I ordered on Tuesday evening, had an e mail on Wednesday to say my order had been received and was being processed. It arrived on Thursday lunchtime. I was amazed at the speed of the turnround. Thank you Tastesmiths.

24 August 2023
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Reply from Tastesmiths

Hi Josie, thank you so much for your 5-star review. We are so happy to hear that you received your kits in a timely manner, we do our best to get our customers orders to them as soon as possible. We hope you love your kits!

Rated 4 out of 5 stars

The packs are great and make really…

The packs are great and make really authentic curries.
However, the recent few tote bag offer was a nightmare.
I was unable to enter the code; it kept saying it was an invalid code. Eventually, it accepted the code, but I never got the bag.

24 August 2023
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Reply from Tastesmiths

Hi Eric, thank you so much for your positive review. We are so glad to hear that you think the kits are great and that you are able to made really authentic curries. I am sorry to hear that you had problem with your code when placing your order, I have taken a look at your order and unfortunately the code was not accepted so the free tote bag was not included with your order. Please pop us an email when you next place an order and I will make sure a tote bag is included for you. Hope this is ok.

Rated 1 out of 5 stars

Order not delivered

Ordered on 19th Aug, dispatch email on 22nd, now the 31st and still not received. Not sure what Royal Mail service they're sent on but the 'tracking info' just says delivery not yet attempted!

UPDATE: Tastesmiths resent the order which was great, however when it arrived all the fresh ingredients were visually bad or the bags had expanded indicating they were off. Since we didn't know when it was being delivered it was outside for under a day as we were out. I contacted Tastesmiths again whose offer was a 10% discount off another order. Rethink of the packaging and/or delivery definitely needed for this company.

19 August 2023
Unprompted review
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Reply from Tastesmiths

Hi Paul, We are sorry to hear that you were not happy with the service you had received. Once we were made aware that your kits had not arrived we sent out a replacement order as soon as possible. The replacement order was delivered in good time, however as you have explained it was left outside on a very hot day. As the ingredients are fresh they would not last well in heat. We are also sorry to hear you was not happy with 10% discount code offered, we hope that you will consider giving us another try as we believe you would love the kits!

Rated 5 out of 5 stars

Great value, fantastic taste

Great tasting, easy to cook food kits and such a change to find something aimed at 2/3 people! We also don't always want loads of heat so the ability to choose how hot to make it is invaluable. The Timatar Masala is a new go to! Delicious.

25 July 2023
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Reply from Tastesmiths

Hi Anne, thank you so much for your 5 star review! We are so glad to hear you find our heat guide useful and that the Timatar is a new favourite and that you think it is delicious! We hope that you continue to love your kits!

Rated 5 out of 5 stars

Very satisfied

Good produce and prompt delivery. Lovely!

27 July 2023
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Reply from Tastesmiths

Hi Jeremy, thank you so much for your 5 star review! we are so glad to hear that you were happy with the service you received and the product, we hope that you continue to enjoy our products!

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