Taskrabbit US Reviews 57,306

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 13,031 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their expertise and efficiency in completing tasks. The service is consistently described as excellent, with many appreciating the ease of scheduling, clear communication, and the overall positive outcome of their jobs. Reviewers also value the thorough vetting of professionals and the seamless user experience provided by the platform. However, some people were dissatisfied with the pricing, feeling that the company adds significant costs on top of the tasker's rate, making the service more expensive than expected. A few other people also felt that the quality of the product or service could be inconsistent, citing instances of taskers being late or not completing jobs.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, efficiency, and friendly... See more

Service

Customers had positive experiences with service, often praising the efficiency, professionalism, and... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over hidden charges and... See more

User experience

People report positive experiences with the user experience, often describing it as easy, intuitive, and... See more

Product

Users describe ambiguous interactions with product, with some customers reporting positive experiences with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have mixed feelings. The TaskRabbit person I eventually hired did a great job and I was very pleased. But I was disappointed that the first person I hired cancelled at the very last minute and eve... See more

Rated 5 out of 5 stars

Greatly appreciate the vetting of the professionals..very trustworthy and helpful. That said, I know any time a hard working individual is providing a service they deserve to be paid top dollar. I d... See more

Rated 5 out of 5 stars

My tech was Denis P and he let me know that my TV’s were in fact mounted properly, after another tech from a different company told me my TV’s were on the verge of falling of their mount. He courteous... See more

Rated 5 out of 5 stars

Josh is excellent. Perfect person for the job as a trained master carpenter! We had 4 pieces from IKEA - full disclosure - started one on our own & got frustrated and angry! Josh arrived early even!... See more


Company details

  1. Flat Pack Assembly
  2. House Cleaning Service
  3. Moving Company

About Taskrabbit US

Written by the company

With over 2 Million tasks completed — find safe, reliable, local helpers today. Payment is cashless and all Tasker's pass background and ID checks.

From grocery runs to major cleaning to minor repairs, choose from hundreds of categories.

To book —
Visit taskrabbit.com or download our free mobile app, Taskrabbit.

If you have any questions along the way, contact us at +1 (844) 340-8275. We're available 7 a.m. - 8 p.m. (CST) 7 days a week.

Happy tasking!

Contact info

4.2

Great

TrustScore 4 out of 5

57K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Furniture was put together well

Furniture was put together well, but not all furniture was assembled so I had to schedule someone else to come out to finish the job.

16 June 2026
Taskrabbit US logo

Reply from Taskrabbit US

We apologize for this experience and want you to know this does not meet our expectations on the platform. Please know that we have dedicated Support working around the clock to help the community so if you'd like to give us another chance, visit help.tr.co and click the "Contact Us" button to send our team an email.

Rated 1 out of 5 stars

Scammers. Everything that could go wrong did.

Everything that could go wrong did. The first booking appointment cancelled the day of the service order within the hour of scheduled arrival. I had to scramble to find a replacement. I looked for someone with experience which turned out to be a hoax. The tasker arrived late, started disassembling the items on a tarp without any substantial padding to protect the floors. I had to request that the person pad the work area. He then improperly assembled the item, which was a tv stand, TOOK the hardware, left part out of the installation and basically propped the stand up. This guy Lee J. left nasty fingerprints all over the item and left the boxes of trash on the floor in the home. This was the worst experience I have had in several years. Talking to customer service was difficult. They basically told me there will be no refund and on top of that I am out of the purchased item & installation fees for 2 taskers which is very unethical. these people lie about experience using stolen and stock photos to market on the site and the company is very aware of it. Ikea furniture can be put together better by a toddler that these people.

16 June 2026
Taskrabbit US logo

Reply from Taskrabbit US

We deeply apologize for this experience and appreciate you taking the time to bring it to our attention. We'd like to look into this further, however, we'd need additional info to do so. If you'd like to give us another chance, please visit help.tr.co and click the "Contact Us" button to reach back out at your earliest convenience.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The booking process was easy, communication was clear, and the task was completed professionally and on time. I highly recommend Taskrabbit and would gladly use the service again.

16 June 2026
Rated 2 out of 5 stars

Tasker wasn’t reliable

Tasker wasn’t reliable, didn’t work hard. Not sure why I paid TaskRabbit a fee to qualify someone who wasn’t qualified.

16 June 2026
Taskrabbit US logo

Reply from Taskrabbit US

We're sorry to hear your task didn't go as expected! Our Support Team is available to help at help.tr.co. Please note that our fee helps ensure the safety of our community. To learn more, visit: https://support.taskrabbit.com/hc/en-us/articles/204940570-What-s-the-TaskRabbit-Trust-Support-Fee-

Rated 1 out of 5 stars

Literally no one came and I waited for…

Literally no one came and I waited for hours. I initially requested to unbox and move a freezer. I was told they can’t unbox and unbox it myself and update the instructions. I told them the site wouldn’t let me update the instructions, but I unboxed the freezer . She said no problem.

I waited hours and still had my time rescheduled and still no one came and I was still charged. I have to dispute this charge now. This is worthless site , probably just want your credit card and info. All the reviews here are probably fake. I highly recommend against using this site.

19 June 2026
Unprompted review
Taskrabbit US logo

Reply from Taskrabbit US

Hi Jessi, we’re here to help! Please visit the following link to find our full contact details. Our team is available by phone, chat, or email and is eager to assist. https://support.taskrabbit.com/hc/en-us/articles/210143333-How-Do-I-Contact-Customer-Support-

Rated 5 out of 5 stars

Exceptional First Experience using Taskrabbit!

This was my first ever experience of using Taskrabbit… My daughter-in-law was the one who connected me to the booking site. I have to tell you I was very hesitant as I had not had good experience from using Angie’s list for other such type services, but from start to finish, Taskrabbit was truly a great and exceptional experience. A couple of the taskers I attempted to hire canceled and Taskrabbit informed me immediately… I then chose Michael and I am happy to say it was such a positive and refreshing experience… He reached out with a couple of questions just to verify what the task I needed completed… He kept me in the loop from start to finish… Even up to the day of… I will definitely use Taskrabbit again and I DEFINITELY RECOMMEND MICHAEL!!

15 June 2026
Rated 3 out of 5 stars

Tasker was late and took a very long…

Tasker was late and took a very long time to get going. 4 hours seemed a very long time for the work.

Having said that he did a very good job with our art and framed items.

15 June 2026
Taskrabbit US logo

Reply from Taskrabbit US

We appreciate you sharing this feedback. Your thoughts are extremely valuable to us as we continue to develop and improve. We've passed this info along to our teams. Please let us know at help.tr.co if you need further assistance.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look