We, Engineering Creative Group L.L.C., Abu Dhabi, sincerely appreciate Mr. Shawn for efficiently resolving our long-standing email issue. We had been struggling with this problem for quite some ti... See more
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At tasjeel.ae, our priority is to empower both local UAE businesses and international companies with the professional online solutions they need to easily run their websites.
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fast help and special thanks to ethan
Good experience
Good experience
I've been using their services for work and it's been pretty good. Their support is really nice and helps a lot. Sure we had incidents with them and you might need to ask them what you require or show them proof about the issue but it's a solid hosting for us.
(Originally was gonna give them 5 stars but remembered we struggled a lot for our server configuration and they had a downtime of 3 days which makes it not the best experience ever)
They insist on proof of payment but…
They insist on proof of payment but don’t accept pdf, they also then keep asking for proof of payment even after you have provided in multiple formats. We have had to use another hosing provider because it is ridiculous.
you didn't send me the DNS or any…
you didn't send me the DNS or any practical information
Ease of use
Such ease of use, very efficient service and everyone is always happy to help.
VERY SUPPORTIVE AND PATIENT
having best experience always in support
having best experience always in support
Nichelle from tasjeel support was…
Nichelle from tasjeel support was amazing and quick
Splendid service
Splendid service. PJ was very professional and assisted in optimizing our technical details and made sure there was no downtime.
The support team is gives excellent experience
The support team is absolutely spectacular providing assistance 24/7..
Marlon and the Tasjeel support team…
Marlon and the Tasjeel support team provided superb assistance, quickly resolving both our DMARC email issue and successfully enabling Redis Object Cache for maximum site speed! Five stars well deserved.
it was so helpfull
Their support system is always prompt…
Their support system is always prompt and easy.
Estevan who assisted me today was really helpful.
Fast and accurate.
Thanks to Mr.Paul
I would like to appreciate the amazing support I have got from Mr. Paul through whatsapp after having issue in tickets submission system
He was able to resolve the issue as well as the issue i had in my website
Wow i am amazed for the quick response…
Wow i am amazed for the quick response and fully understanding and support
Thank you Patrick , Richard and Wahid
THANK YOU ALL 🙏🏻🙏🏻🙏🏻
Very kind and responsive team
Very kind and responsive team. Quick to solve problems and understand my issues from the get go. No need to go back and forth. I appreciate that so much! Shoutouts to Michael P., Ethan G., and Marlon M. who all helped me out on 3 different matters in the past 8 hours.
The interface is navigable and has all the functionalities but as someone who is not usually behind the scenes in the world of web, it's not the slickest, most intuitive journey. It seems like there are several disparate interfaces (khaimah, cPanel, Roundcube, Tasjeel portal) that come together to provide solutions. Probably because of the technical requirements behind all the magic that is happening it has to be this way? I'm just used to being on the other side enjoying the beautiful, slick websites and apps :)
It's an interesting ride! I appreciate the knowledgeable and gracious experts who have been guiding me along the way :)
And what is a slick interface without the human touch of talented, gentle, helpful team members who represent their team so well and make me, as a customer, feel reassured that I can get the full benefits of the services they offer...
I'd take a great team over a pretty portal any day! I just joined the Tasjeel family yesterday and am happy to be here :)
Great customer service
Paul attended my problem and resolved…
Paul attended my problem and resolved it well and good.
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