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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their durability and robust construction, often highlighting how well they withstand various weather conditions. Many people appreciate the wide variety of tarps and accessories available, making it easy to find the exact sizes and types needed for specific projects. The ordering process is frequently described as easy, and the delivery service is consistently fast and reliable, with many consumers receiving their orders earlier than expected. However, some customers occasionally experienced issues with their orders, such as receiving the wrong size or a product that didn't match the description, like "patterned" instead of "clear" tarps. A few other people also felt that the packaging could be improved, mentioning lighter grade cardboard for heavy items.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the durability... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the tarps,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and... See more

Order

Users describe positive interactions with order. Many customers praise the accuracy and quality of their... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the sales and customer support... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve used these tarps for years, primarily to “winterize” my chicken runs and my alpaca/llama lean-to areas. They’re translucent, not actually clear. But they let sunshine through, which is great,... See more

Rated 5 out of 5 stars

I bought two tarps of different weight canvas, not knowing which would be most ideal. The canvas they sent was excellent quality, much smoother and more durable than one I had purchased from another... See more

Rated 5 out of 5 stars

Website is easy to navigate, shipping is reasonable speed, tarp selection is awesome! And this tarp is wonderful! It's well sewn, with good reinforcement around the edges and grommets and good reinf... See more

Rated 5 out of 5 stars

IVE ORDERED TARPS SEVERAL TIMES FROM TARPS PLUS . DEF WAY BETTER THAN THE CRAP SOLD LOCALLY , THE RIVETS HOLD UP THE DEGENERATION FROM SUN IS VERY GOOD AGAIN COMPARED TO HOME CHEAPO ! VERY HAPPY AND... See more


Company details

  1. Construction & Manufacturing

Written by the company

Tarps Plus started selling tarps in 1999 and launched their website in 2000 when the internet was still young. Back then Tarps Plus only offered 4 different types of tarps, now the company boasts any type of tarp you can imagine and has become the lead...


Contact info

4.8

Excellent

TrustScore 5 out of 5

446 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Service…

The customer service I received was second to none. There was a problem with my initial order and it was addressed immediately and followed-up on within minutes to correct the issue. I would purchase again without hesitation!

6 March 2024
Unprompted review
Rated 5 out of 5 stars

Salesman was extremely helpful and got…

Salesman was extremely helpful and got me exactly what i needed. Everything arrived in record time and was perfect.

1 March 2024
Unprompted review
Tarps Plus logo

Reply from Tarps Plus

Thank you for sharing your experience with us! We can’t wait to help you again in the future.

Rated 5 out of 5 stars

Fun with tarps

I have been a customer for 20 years. I use their tarps to cover my boats.i usually get about 3 years or more out of each tarp. There product is well made and there prices are reasonable. I would recommend them to a friend.

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Great service, great product

Great customer service! Very easy to work with and they still had my project details after a 1 year hold. Great product, that is doing exactly what we needed it to!

23 February 2024
Unprompted review
Tarps Plus logo

Reply from Tarps Plus

Jesse, thank you for the 5 star review. We hope we can help you again in the future. It was a pleasure.

Rated 5 out of 5 stars

Great tarp

Great tarp, great customer service quick arrival

12 February 2024
Unprompted review
Tarps Plus logo

Reply from Tarps Plus

Thank you for the positive feedback. It is most appreciated!

Rated 5 out of 5 stars

10 years of Experience With Them

I've been buying from this company for years. Quality products!! First, I used them during my time ordering supplies for my work. They are that good that I now use them for products at home as well. Always check out their "Clearance" items as well. You can find some very good bargains.

1 February 2024
Unprompted review
Tarps Plus logo

Reply from Tarps Plus

Doug, thank you for your ongoing business. We can't thank you enough!

Rated 5 out of 5 stars

I HAVE BOUGHT SEVERAL TARPS FROM TARPS…

I HAVE BOUGHT SEVERAL TARPS FROM TARPS PLUS AND THEY ARE VERY WELL MADE. I USE THEM TO COVER MY TRUCK AS I HAVE TO PARK UNDER A BLACK WALNUT TREE. THE FIRST MESH TARP I BOUGHT HAS WORKED GREAT I JUST NEEDED A BIGGER ONE AND THE MESH ONES DON'T BLOW IN THE WIND. GREAT PRODUCT.

22 February 2024
Unprompted review
Tarps Plus logo

Reply from Tarps Plus

We are thrilled to hear the items are working for you. We look forward to serving you again.

Rated 4 out of 5 stars

Customer service is spot on

Customer service is spot on, good job. The quality of the tarp material is spot on. I did note, however, the grommets were not equally spaced, varied from 15” to 18”. There were also at least two places that were stamped for grommets that didn’t go through the material, hence the grommets were missing in those places. I was putting additional grommets in anyway so was not an issue for my
project. Just seemed this one missed the quality inspection part of the process.

17 February 2024
Unprompted review
Tarps Plus logo

Reply from Tarps Plus

Thank you for kind review and feedback. We will share this information with our factories and work on improvements. Please don't hesitate to reach out if you need anything.

Rated 5 out of 5 stars

Exactly What I Needed

Wanted something to cover our 12 x 20 chicken run and this was perfect it provides shade and a little weather protection for our chickens.

24 January 2024
Unprompted review
Tarps Plus logo

Reply from Tarps Plus

Thank you so much for taking the time to leave us a 5-star review

Rated 5 out of 5 stars

good tarp experience

Great quality and price for my heavy duty tarp. Going back now to test other tarps for various projects. no more Home depot or lowes tarps for me

8 February 2024
Unprompted review
Tarps Plus logo

Reply from Tarps Plus

Thanks so much for sharing your experience with us. We appreciate your business!

Rated 5 out of 5 stars

Great products and customer service

Order arrived on time and product was well made, heavy duty and perfect colouring.
Had a slight problem with one tarp, reported it and a new one was shipped out the next day…..great customer service.
I highly recommend the products and company.

31 December 2023
Unprompted review
Tarps Plus logo

Reply from Tarps Plus

Terry, Thank you for taking the time to leave us a 5 star review. Your high recommendation means the world to us!

Rated 3 out of 5 stars

I asked the rep about size and he said…

I asked the rep about size and he said 6" shorter per side and they were 12" shorter than advertised! Company gave me a discount! Okay with that!

14 January 2024
Unprompted review
Tarps Plus logo

Reply from Tarps Plus

Michael, we will have a team member reach out to make this right.

Rated 5 out of 5 stars

Tarp plus

i recieved the tarp on time ,its is very well made,i have been using it now for a few weeks ,just whai wanted,i give this company a 5 star rating,would order again,so pleased with the tarp.Bill Steele

18 January 2024
Unprompted review
Tarps Plus logo

Reply from Tarps Plus

Bill, Thank you for the kind words! Please do let us know if we can help you in the future. We value your business

Rated 5 out of 5 stars

Good mesh pool cover

I’ve been using their poly mesh tarps to cover my spa. They last 3 to 4 years (southern California). They are usually smaller than the advertised size but they warn you about that. They also tend to stretch a bit. I was going to upgrade to a vinyl this time but their poly tarp sale price was too good to pass up.

29 January 2024
Unprompted review
Tarps Plus logo

Reply from Tarps Plus

Russ, Thank you so much for awarding us a five-star rating! . We're honored to have had the opportunity to serve you.

Rated 5 out of 5 stars

Hard to beat Tarps Plus

Shopping on the website is easy, the selection is excellent, and the prices are very good. Add in the high quality of the tarps that I bought, and the fast shipping, hard to beat Tarps Plus!

24 January 2024
Unprompted review
Tarps Plus logo

Reply from Tarps Plus

Thank you for your kind words. We look forward to serving you again in the future.

Rated 4 out of 5 stars

Solid company!

Very good customer service, first time purchaser. Shipping was relatively quick, time will tell if the product holds up well. I purchased an expensive tarp in hopes it will hold up a long time as it will be in the elements. So far so good, I gave it 4 starts for now, if it does really well, the next one I purchase will have 5 stars!

18 December 2023
Unprompted review
Rated 4 out of 5 stars

Strong tarps but ..

The 6 tarps that I bought are strong sturdy beasts obtained at a great price. My one and only concern is that each of the paper inserts packaged with each tarp had a dark stain on it that was either dirt or some kind of mold. While I could not see dirt or mold on the actual tarps you know that mold spores had to be there if the stain on the paper was mold. This is a concern if the tarps will be used in close proximity to people, pets, or livestock. You have to wonder what organism you may have brought in with the tarp.

2 January 2024
Unprompted review

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