I have had the same Targus backpack since 2017 or 18 ( a model TSB21EU-70 according to the label) Not knowing about backpacks, I chose it because it was made of recycled product and it turned out to b... See more
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About Targus
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You work hard and we know it. At Targus, we spend hundreds of hours a year learning about how people work, where they work, and what they need to perform at their best. With a heritage rooted in the mobility of on-the-go-professionals, we design purposeful solutions to help you carry, connect, and protect your tech – from laptop bags to tablet cases to peripherals and universal docking stations.
Explore Our Tech Accessories

35+ Years of Expertise
Founded in 1983, Targus debuted the original laptop bag and we haven't stopped innovating. From tablet cases to docking stations we have everything you need to protect and connect your tech.
Contact info
1211 North Miller Street, 92806, Anaheim, United States
- 877.482.7487
- targus.com
Hasn’t replied to negative reviews
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This Targus case is best
This Targus case is the third one I have purchased for three different iPads. I am very pleased with the design, quality, and convenience. Yes, I will purchase a Targus for the next iPad. Thank you for making the just right case.
This is my second purchase with you and…
This is my second purchase with you and your product, and I was pleased the first time and pleasantly pleased with your service with the second purchase. Thank you for such wonderful customer service.
Faulty bag and no resolution
I received a gift voucher from my previous employer which I used to purchase the backpack circa August 2022.
It has been less than a year and the zip is faulty.
I was unable to provide a receipt for a bag of such value, I would have appreciated some sort of assistance for example a voucher of some sort to go towards purchasing a new backpack.
If my claim was not genuine, I would not have gone back and forth with the team to request for a solution.
Really disappointed and with the quality and value of the bag, I thought they could help.
Targus adapter
lI purchased this adapter so that I could use it for my cpap machine and to charge my phone while in New Zealand. It works great and since it is compact it takes up very little room in my backpack.
Quick response to my email providing…
Quick response to my email providing links to the type of product I was looking for and couldn't find on the website. Product was exactly what I was looking for. I ordered it and it arrived within a few days. Excellent work, Targus!
It was easy and comprehensive to order.
It was easy and comprehensive to order.
Tracking was excellent, received in a better that timely manner.
Cover for IPad Air 4th gen
Cover for IPad Air 4th gen - good product at a good price, delivered in a reasonable amount of time.
I ordered an IPad cover and it was the…
I ordered an IPad cover and it was the wrong size. I tried to return it but was advised it wasn’t returnable because it was a close out. I didn’t realize this until I was informed. I’ll never buy a targus iPad cover or any targus product again.
Website simple to use
Website simple to use. Easy to learn product specifications and compare products.
Customer satisfaction not important to Targus!
Neither customer support nor the corporate director of customer service were interested in customer goodwill or satisfying a loyal, repeat customer who had a poor experience with with a newly-purchased product.
The gesture of offering a discount toward a future purchase (which was slightly greater than what any customer could easily get), while better than nothing, would have been more meaningful if Targus refunded the shipping cost (a mere $9.99), per my request, as I never would have purchased the product in the first place had I known that an expected feature (that all other competing cases support) was absent!

Reply from Targus
I own a Targus back pack I have had for…
I own a Targus back pack I have had for YEARS. Guessing 8-10. It is stuffed full of work items and wieghs about 21 lb. Before this I have purchased computer bags, brief cases, laptop accessories, you name it. Never a problem. Began looking for a travel backpack with a luggage dolly strap. My exisitng BP did not have one and proved to be awkward on flights. I just bought the Targus Conquer. It is expandable so I can use it on hikes in a minimal state, and its "stuffability" looks to be great when on a flight. I DO NOT like the fact that the products by Targus are all made in China. However, my history with the company has been so good...I had to come back.
When Traveling by Plane
It's the perfect carry-on when traveling by plane to accompany my carry-on suitcase. Everything fits - my laptop, my purse, snacks, etc. Plus, the shoulder straps come in handy. Love it!
Best quality and such a perfect case
Had a small issue with the original…
Had a small issue with the original delivery customer service was excellent especially Holly Johnson.
The stylus pen works really well
I will definitely be using Targus again
No answers no help and I paid for the…
No answers no help and I paid for the return item. Which costs almost the item cost.
Update: They deducting also for free shipping if you return worst customer service I ever seen

Reply from Targus
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