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Tapwell Reviews 

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

A hugely disappointing experience with…


A hugely disappointing experience with this company. The TVM7200 shower I purchased is not fit for purpose. In just over a year, it has developed two faults, one of which is a persistent, irritating issue that the company refuses to acknowledge as a design flaw.

Most astonishingly, when I called the support line, the call was picked up by the CEO, who proceeded to argue aggressively with me rather than address the problem. I have never experienced anything like it.

I would advise anyone considering the TVM7200, or this company more broadly, to avoid it at all costs.

5 June 2026
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