tapin.gg Reviews 2,005

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 720 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their genuine expertise, professional lessons, and supportive approach, often noting their dedication to helping users improve and progress. The service is frequently described as excellent, with many appreciating the detailed VOD reviews, insightful sessions, and the overall efficiency of the experience. Reviewers also highlight the exceptional customer service, mentioning helpful managers and support teams who are quick to resolve issues and provide clear communication. Many people are satisfied with the products, finding them reliable and without issues, leading to repeat purchases and positive long-term experiences. However, some customers also noted issues with customer service, experiencing ignored inquiries, slow responses, or unhelpful communication. A few other people also felt that the quality of the service or product did not meet expectations, citing instances where purchased accounts had login problems or coaching advice was generic.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their friendliness, helpfulness, and skill.... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting the enjoyment of... See more

Service

Consumers find service to be positive, with many reviewers describing their experiences as great, reliable,... See more

Customer service

Users describe positive interactions with customer service, highlighting good communication with admins and... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the players'... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Xuxu Is such a genuine, highly skilled and experienced Jungle coach that has catered to my jungle climb needs. Adapting to playstyles that relate to the current game and meta, learning new macro, to... See more

Rated 5 out of 5 stars

I had a really good experience with KataKing (LianHua). It was very insightful and they paid so much attention and even offered a longer session than what's advertised. I would 100% recommend selectin... See more

Rated 5 out of 5 stars

Buying accounts here in Tapin, is not only safe and secure but it’s actually Legit. I was a little scared at first but after buying my first bulk of accounts, I saw that this is a legit business and I... See more

Rated 5 out of 5 stars

what can i say ive been playing with this guy for like 2 years now , we have 100% WR across any rank we play our teamplay is insane and hes honestly the best kata in the world , if you get lucky to fi... See more


Company details

  1. Gaming service Provider

Written by the company

TapIn matches gamers with better teammates in 1-click.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

my experience is always great but…

my experience is always great but especially here as of recent with sayf hes a great guy i thought our difficulties would be because of English but no hes a great guy and overall just good person to play with i would reccomend

18 April 2026
Unprompted review
Rated 5 out of 5 stars

taping is the best

i love how easy it is to play with new people here, its so cool that i can find a lot of diferent persons and play along, also most of the teammates are really good in the game and are really friendly to play with, i love this.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

They have an amazing team

They have an amazing team of experienced and high quality teammates in all regions and ranks. also sweet, fun and easy to get along and vibe with girls to make your experience the best it could be

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Good experience playing For-fun game modes

Rendar and I played a couple normal 5v5 drafts, Area 2v2s, and ARAM mayhem matches. He's easy going and a chill guy overall. He's new to tapin, but that isn't an issue. He played well and was humble throughout. Definitely will be playing again. Cheers.

PS- I'll get you on yasuo next time m8.

12 April 2026
Unprompted review
Rated 4 out of 5 stars

I bought an account and didn't change…

I bought an account and didn't change the recovery codes on it and someone took the account back and locked me out. Fortunately support was able to help me pretty fast and allowed me a refund so I could buy another account 👍

1 December 2025
Rated 3 out of 5 stars

think about what i said

only play for money not cause they want to play wont join call till i do sessions and ive been scammed twise to expensive for only 45 mins make make it a hour then it would be more fair there are only a couple of teammates that actually are nice and add way more games like rocket league and fifa just way more games and yeah this is a honest rating i would rate it 2 but im being nice think wisely about what ive said iff you even see this peace out.

10 April 2025
Unprompted review
tapin.gg logo

Reply from tapin.gg

Hi Josh,

I hear you, and I appreciate the honesty — this is exactly the kind of feedback that helps us get better.

First off, I'm sorry you had teammates who didn't show up with the right energy. You're right — if someone's just going through the motions and won't even hop on call, that's not the experience you're paying for. That's on us to fix, and we're actively cracking down on teammates who don't meet that standard.

On the session length and pricing — that's fair feedback and something we're looking at. We want every session to feel worth it, not like you're watching the clock.

And more games like Rocket League and FIFA? Noted. We're expanding our game roster and that kind of input genuinely helps us prioritize what to add next.

I'd love to make your next experience a completely different one. Reach out to me at infinity@tapin.gg — I'll personally match you with one of our best teammates for a free session. No catch, just a chance to show you what Tapin is actually supposed to feel like.

— Infinity, Tapin.gg

Rated 1 out of 5 stars

I purchased a Travis Scott account and…

I purchased a Travis Scott account and got taken away from me months later someone took it back

5 January 2026
tapin.gg logo

Reply from tapin.gg

Hi Juan, we completely understand how frustrating that must be — purchasing an account and then losing access months later is not the experience anyone should have to deal with. We want you to know we take this just as seriously as you do, and we're already looking into your case. Our team will be reaching out to you directly via email with an update. You shouldn't have to deal with this alone, and we won't rest until we get you a proper resolution.

Rated 1 out of 5 stars

account got taken back

account got taken back. reached out to the company. No one helped or even answered. Account worked for 4 days

2 January 2026
tapin.gg logo

Reply from tapin.gg

Hi William,

We completely understand how frustrating this must be — having your account taken back after just a few days and then feeling like no one's there to help is honestly the worst experience, and we're really sorry you went through that.

That's not the standard we hold ourselves to, and we take full responsibility for the lack of communication on our end. You deserved a response immediately, and we dropped the ball.

I've personally reached out to you from my email (infinity@tapin.gg) to get the full details of your situation and make sure we get this sorted for you. We're not going to leave you hanging again — we'll make it right.

Thank you for giving us the chance to fix this, William.

— Infinity, Tapin.gg

Rated 5 out of 5 stars

Review of a Coach

I have played multiple games and had a few live game reviews with 3edgeZ and am really happy with the service. Awesome coach and awesome company, would recommend!

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Coach

Great coaching! Definitely helping me improve in all aspects of the game and will definitely be keeping contact with him for future gains!

2 April 2026
Unprompted review
Rated 3 out of 5 stars

They are so extra with asking for my…

They are so extra with asking for my Driver's ID and social security

Also on the tapin accounts the support chat doesn't reply on it

Feel like I have to do 5 extra steps to get in touch with someone wouldn't buy Fortnite accounts from them again honestly

1 January 2026
tapin.gg logo

Reply from tapin.gg

Hi Mikey, thank you for your feedback. We completely understand the frustration — no one likes extra steps. The identity verification we ask for is strictly to protect both buyers and sellers from fraud, and we never store sensitive documents beyond the verification process. We're sorry about the delayed support response — that's not the experience we want for you. We've flagged your case internally and a team member will be reaching out to you directly.

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