My buys from TapeandMedia.com have all been extremely good. They always have what I want in stock and at a good price. They ship my orders right out, arriving quickly. I like dealing with reputable co... See more
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See what reviewers are saying
TapeandMedia.com has always given me excellent service. My orders usually ship the same day and arrive promptly. I've never had a problem with their products or services.
Web site indicated product was in stock. Placing online order was easy. Shipped the same day the order was placed (even though the order wasn't placed until after noon) and received the next day (ev... See more
Customer support was outstanding. I ordered DLT media which was no longer in stock. They immediately reached out, even followed up twice to provide alternate options and ensure I was getting what I... See more
Company details
Written by the company
TapeandMedia.com is a small business located in Austin, TX. The company was founded in 2000 in Redding, Connecticut. We moved into a warehouse in Danbury, CT in 2003, then in 2005 we expanded and opened an office and warehouse in Austin, Texas. The Danbury warehouse is now closed but we still have staff in Connecticut. While our main office and warehouse are in Austin, Texas, we have arrangements with more than 10 regional warehouses located throughout the United States. Often, we will drop ship your order from one of the regional warehouses to expedite delivery. We do our best to make certain that you receive all the items you ordered as quickly as possible. Please keep in mind that occasionally we may split your order into multiple packages from different warehouses. We can ship to virtually any address in the United States and its Territories. We also ship to APO/FPO addresses. Other than these, we do not ship outside of the United States.
Contact info
1611 West 5th Street, Suite 441, 78703, Austin, United States
- (877) 938-0901
- sales@tapeandmedia.com
- tapeandmedia.com
4.8
Excellent
277 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very satisfied even though we had to…
Very satisfied even though we had to return (equipment change) our tapes we also received the credit on time.
20 November 2018
Unprompted review
Always speedy and accurate!
15 November 2018
Unprompted review
Always fast and accurate shipping!
15 November 2018
Unprompted review
It's ridiculous that every card we…
It's ridiculous that every card we received was individually wrapped and the shipment came in 4 different containers.
7 November 2018
Unprompted review
Excellent custom service
Contacted me immediately to make sure I was ordering the right stuff.
1 November 2018
Unprompted review
Top notch!
Numerous buying experiences over the years, always top quality merchandise!
26 October 2018
Unprompted review
This was the first time I ordered from…
This was the first time I ordered from TapeandMedia.com, and I was extremely impressed with their responsiveness. Their customer service rep called to confirm everything, and I received my order quickly. The product arrived in excellent condition and I am very pleased with it. I highly recommend TapeandMedia.com!
26 October 2018
Unprompted review
Great company
Great company - been dealing with tape & media for years. Good prices, fast & dependable service. They answer the phone when you need to talk to someone. I buy all my media supplies from them. You'll be happy to deal with them.... tried & true...
25 October 2018
Unprompted review
Easy to navigate website...great price…
Easy to navigate website...great price too.
10 October 2018
Unprompted review
Great customer service.
Sent the wrong ones but then made it right. Great customer service.
10 October 2018
Unprompted review
Repeat customer
Great products and pricing. Labels our backup tapes so they are good to go. I've used them for years as our primary supplier of LTO-X tapes.
10 October 2018
Unprompted review
Get Your Tape Needs Here
I received fresh HDV tape stock for a very important film. It came quickly and performed excellently.
26 September 2018
Unprompted review
Easy to place order
Easy to place order, order received on time, and was exactly what was requested.
21 September 2018
Unprompted review
All ordered on line and arrived slower…
All ordered on line and arrived slower than they were when I first started using years ago but in time for my needs. I suppose they’ve grown bigger and slower but I’m satisfied
28 August 2018
Unprompted review
great service
Great service. Best place to get labels since they'll put them on for you.
Saves a lot of time.
27 August 2018
Unprompted review
Fast service
16 August 2018
Unprompted review
Great Company
I have been buying supplies from these folks for several years. Competitive prices with fast shipping.
9 August 2018
Unprompted review
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