My buys from TapeandMedia.com have all been extremely good. They always have what I want in stock and at a good price. They ship my orders right out, arriving quickly. I like dealing with reputable co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
TapeandMedia.com has always given me excellent service. My orders usually ship the same day and arrive promptly. I've never had a problem with their products or services.
Web site indicated product was in stock. Placing online order was easy. Shipped the same day the order was placed (even though the order wasn't placed until after noon) and received the next day (ev... See more
Customer support was outstanding. I ordered DLT media which was no longer in stock. They immediately reached out, even followed up twice to provide alternate options and ensure I was getting what I... See more
Company details
Written by the company
TapeandMedia.com is a small business located in Austin, TX. The company was founded in 2000 in Redding, Connecticut. We moved into a warehouse in Danbury, CT in 2003, then in 2005 we expanded and opened an office and warehouse in Austin, Texas. The Danbury warehouse is now closed but we still have staff in Connecticut. While our main office and warehouse are in Austin, Texas, we have arrangements with more than 10 regional warehouses located throughout the United States. Often, we will drop ship your order from one of the regional warehouses to expedite delivery. We do our best to make certain that you receive all the items you ordered as quickly as possible. Please keep in mind that occasionally we may split your order into multiple packages from different warehouses. We can ship to virtually any address in the United States and its Territories. We also ship to APO/FPO addresses. Other than these, we do not ship outside of the United States.
Contact info
1611 West 5th Street, Suite 441, 78703, Austin, United States
- (877) 938-0901
- sales@tapeandmedia.com
- tapeandmedia.com
4.8
Excellent
277 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very reliable service and great price.
We have been purchasing magnetic tapes from Tapeand Media for years and years. Very reliable service and great price. Highly recommend.
11 February 2021
Great customer service
Great customer service. Super communicative and friendly. Definitely prefer shopping here over Amazon for LTO.
28 January 2021
Quick and professional service
25 January 2021
Very friendly and helpful customer…
Very friendly and helpful customer service. We will be ordering again!
6 January 2021
TapeandMedia.com has been my go-to…
TapeandMedia.com has been my go-to source for LTO tapes for years. They're the best!
5 January 2021
Bad tape, no replacement
I ordered a aet up tapes and one tape was bad I’ve called him several times and they said that email me however three weeks later and still have not received a tape nor has anyone called me back.
4 January 2021
Reply from TapeandMedia.com
Hi Brian,
We really appreciate your business. I am very sorry that one of the LTO tapes you received was bad and for the delay in replacing it. Fortunately, defective LTO tapes are very rare. On warranty issues, we must work with the manufacturer as all LTO Ultrium tapes have a limited lifetime warranty from the manufacturer. Unfortunately, because of the pandemic and the holiday season, this took a little longer than usual. Sorry again for the delay. We have shipped out a replacement tape. Please contact me with any questions or concerns.
Best Regards,
Bennie
thank you for the smooth deal
29 December 2020
Tapeandmedia BEST pricing and excellent…
Tapeandmedia BEST pricing and excellent quick shipment, of course sales team support greater than 5 stars.
27 December 2020
They are the best!
25 December 2020
great customer service
24 December 2020
Item arrived in good time and where of…
Item arrived in good time and where of high quality. Will order again from this vendor again.
23 December 2020
Great service, would recommend Tape and Media!
Web site indicated product was in stock. Placing online order was easy. Shipped the same day the order was placed (even though the order wasn't placed until after noon) and received the next day (even without expedited shipping costs). Excellent service, very pleased!
20 December 2020
Excellent Service & Comunication
19 December 2020
Dave and team are top-notch…
Dave and team are top-notch professionals!
Always a pleasure working with tapeandmedia - if you're unsure of what tape backup company to work with - look no further!
19 December 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.