My experience with Tap And Go from the start has been very positive. The whole process ran extremely smoothly and any questions I had were answered quickly, whether by e-mail or over the phone. Bobby... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everyone at Tap and Go are very attentive, They go above and beyond to ensure everything goes smoothly. We use the payment link option for our customers to pay with their credit card. It's an easy p... See more
Company replied
Nathaniel and max have been great, nathaniel was extremely patient and wasnt pushy at all, max has been super helpful and let me know if i ever need anything he will be available which is really reass... See more
Company replied
We are a small local business and use tap and go. The main reason we picked them was because they are a local business and have a direct number so when you need them you don’t get passed around you ac... See more
Company replied
Company details
Written by the company
We specialise is card payments and business cash advance, however we are not set up like your everyday corporate organisation or call centre. We are customer orientated, honest, a face front business to help your business grow, save and succeed.
Contact info
United Kingdom
- tap-and-go.co.uk
4.7
Excellent
491 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amy bain was very helpful and very…
Amy bain was very helpful and very professional when helping me set up my card terminal and especially helping me cancel my old terminal provider thank you so much
1 May 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Tom,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Couldn’t thank Darcy enough for how…
Couldn’t thank Darcy enough for how quickly she resolved my issue. My time with tap & go has been great and ive renewed 3 times. I would recommend to anyone looking for a provider !
1 May 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Louise,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Special thanks to Darcy who helped sort…
Special thanks to Darcy who helped sort my account out and thanks to Amy also who helped me set up my machine. Brilliant girls
1 May 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Emily,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Big thank you to Lewis for saving our…
Big thank you to Lewis for saving our company loads on the card payments really has helped the business loads. He was polite, passionate and friendly the whole time.
17 April 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Billy,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Brilliant company
Brilliant company, Joe was super friendly, efficient and helped me with all my problems. Thankyou
23 April 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Emily,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Joe helped me save money and introduced…
Joe helped me save money and introduced a new card system into my business 10/10 would recommend
28 April 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Regan,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Joe is the man
Wow! First class service. Joe was super helpful!! Couldn’t have asked for more from a customer service perspective. He was amazing !! My business is now set up for tap and go and I would highly recommend!! Ask for Joe, you will not be disappointed!
29 April 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Katie,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Great experience and customer service…
Great experience and customer service skills from Joe
28 April 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Liam,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Thnaks to Joe he was really helpful and…
Thnaks to Joe he was really helpful and patient with me on the phone and help me set up a tap&go card, he really explained everything so well and would highly recommend this company😀
29 April 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Kyle,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Good communication friendly service I…
Good communication friendly service I would highly recommend this company
30 April 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Alan,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Jordan was very helpful and supportive…
Jordan was very helpful and supportive right through the process, would highly recommend
28 April 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Kelvin,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Anyone needing a rate review
Anyone needing a rate review, I’d recommend this company, fast and efficient and very polite service from Liam. I’ve been overcharged for ages so this saving will really help, and I can use it to help revamp my business 😀
23 April 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Lisa,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Good customer service from Liam
Thnaks to Liam he was really helpful and patient with me on the phone and help me set up a tap&go card, he really explained everything so well and how this would benefit my business if I made the switch.
16 April 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Aika,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Liam helped me
Liam Helped me save money with the new card readers thank you so much
24 April 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Courtney,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Highly recommend speaking to Liam
I was contacted by tap and go after id recently set up my business Liam was super friendly and helpful and talked me through all the steps since using tap and go I’ve saved a lot of money!
10 April 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Poppy,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Really happy with my new card machine
Really happy with my new card machine! Super easy process. Liam managed to save me a fortune compared to what I was paying before. 100% recommend
23 April 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Keighlie,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Great service from Liam
Great service from Liam, sent a statement over and had me sorted on better rates and a new card machine. If you’re looking to reduce your rates by a least half, then contact them. Thank you for your help 😊
24 April 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Fiona,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Very pleased with the service provided…
Very pleased with the service provided by Jordan.He dealt with our enquiry very effectively and will be happy to deal with him again in the future
12 March 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Steve,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
Jordan helped with all the needs
20 March 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Jon,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
I was told my business is not eligible…
I was told my business is not eligible for funding had a phone call from Jordan at Tap&go who assured he would be able to help, gave Jordan the chance and he had me funded through 365 finance which massively helped with business growth. I just wanted to say a massive thanks to the exceptional service provided by tap and go thanks again.
4 April 2025
Unprompted review
Reply from Tap And Go Ltd
Thank you for your honest Megan,
Thank you for choosing us and best of luck with the business!
We are here to help with anything else you need.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.