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Rated 5 out of 5 stars

I have thick hair and it tangles easily, this brush helped to detangle it very well. It does not hurt your scalp like other combs and is very comfortable. My hair now feels soft and smooth.

Rated 5 out of 5 stars

I love the tangle angel having 3 Girls 2 with really curly hair this brush has worked wonders for them. I was tired of having to constantly battle with them to do there hair I saw the tangle angel adv... See more

Rated 5 out of 5 stars

I ordered a few brushes from Tangle Angel and I’m very pleased with everything. The brushes arrived in a few days with lovely packaging. Customer service has been excellent and most importantly the br... See more

Rated 2 out of 5 stars

Advised it would arrive today via text message from Royal Mail . Tracked the parcel when it did not arrive which states my package is at a post office in Yorkshire. I live in Manchester ???

Company replied

Company details

  1. Hair Product Store
  2. Beauty Product Supplier
  3. Beauty Supply Store

Written by the company

The official website for Tangle Angel professional detangling and multi-use hair brushes. Anti-static, Antibacterial, Heat Resistant, and Water Resistant. Free UK Delivery.


Contact info

4.1

Great

TrustScore 4 out of 5

47 reviews

5-star
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Rated 5 out of 5 stars

Best brush ever used

I have thick hair and it tangles easily, this brush helped to detangle it very well. It does not hurt your scalp like other combs and is very comfortable. My hair now feels soft and smooth.

24 September 2022
Unprompted review
Rated 1 out of 5 stars

Just really disappointed

I ordered it 3 months ago because my mom was visiting. Didn't get it here in time so I tried to get a refund. Literally impossible. Non existent constumer service.
Edit: you sent an email because of my compliant here, but didn't actually do anything... Come on
You sent an email that you couldn’t refund me because of some issue on your end.

23 September 2022
Tangle Angel logo

Reply from Tangle Angel

Hello,

We are very sorry to hear about your experience with Tangle Angel.

I can see from the tracking information that you placed your order on 09/07/22, this left our warehouse the same day. Delivery was attempted on 13/07/22. I am very sorry to hear that you did not receive your parcel. I will ask one of our customer service team to contact you to resolve this issue.

Thank you

The Tangle Angel Team

Rated 1 out of 5 stars

My daughter and granddaughter both have…

My daughter and granddaughter both have thick hair and this didn’t touch it. Still searching for the perfect brush.

19 August 2022
Tangle Angel logo

Reply from Tangle Angel

Hello,

We are very sorry you were not pleased with the brush you purchased and that it did not meet your expectations! We do have a variety of brushes with different bristle types that may work better on different hair types. I will send you a follow up email with some brushes we would suggest trying.

We want to help you find the perfect brush and we hope it will be a Tangle Angel brush!

Thank you,

The Tangle Angel Team

Rated 4 out of 5 stars

Love it

I have got it now and it is really nice

12 August 2022
Tangle Angel logo

Reply from Tangle Angel

Hello,

We are very sorry to hear that you did not receive your brush. I can see from our system your order was placed on 16/07/22 and your item was delivered by the Royal Mail on 19/07/22. There is an image of the proof of delivery to the property. You should have been sent your tracking number however if you have not received this please feel free to email us at info@tangleangel.com and we can send this to you. You will be able to see from the tracking information the order was delivered and if for any reason you have not received this you would need to speak with the Royal Mail.

Thank you

The Tangle Angel Team

Rated 5 out of 5 stars

Great brush!!!

This item arrived well packaged and on time. It’s a really cool looking brush, my 13 year old says so!! It’s also really good to grip on to and it glides through tangles easily. It’s great to use on wet or dry hair.

11 February 2022
Rated 1 out of 5 stars

Very bad experience

Very bad experience. I bought the product on 30/12/2021, but have not received today(11/1/2022).

Also, I sent email to enquire 3 days ago, haven't received any reply!

Very very bad experience!

11 January 2022
Tangle Angel logo

Reply from Tangle Angel

Hello,

We are very sorry to hear that you are not happy with your experience with Tangle Angel.

We can see here that you ordered your brush on 30/12/2021 at 4.42pm, your order left our warehouse next day on 31/12/2021 on a tracked 48 hour service. Due to it being the weekend and bank holidays there will have been delays with the Royal Mail. Unfortunately, this is out of our control.

We can see you emailed on 06/01/2022, we did reply to your email within half an hour of receiving it apologising for the delays, we also sent you the tracking information so you could track your order and asked you to contact us if you needed any further help. The only reason we can think that you did not receive this was if it went into your spam folder?

We can see from the tracking information that you have now received your brush. We are very sorry for the delays and hope you love your new Tangle Angel brush.

Thank you,

The Tangle Angel Team

Rated 5 out of 5 stars

Perfect gift for a little girl.

I bought a cherub hairbrush and matching keyring for my goddaughter. She absolutely loves them and the brush is perfect for her hair type. It arrived in good time and in lovely packaging.

31 December 2021

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