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Tangem Reviews 876

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

I really love the Tangem wallet. I love the fact that it is in card form which can be accessed via mobile, it makes it much more user friendly compared to ledger or Trezor which are also great cold st... See more

Company replied

Rated 1 out of 5 stars

Ordered set of 3 tangem cards. They do not operate properly. All 3 will not activate. I contacted customer service numerous times. They will not provide a replacement or refund without timely video pr... See more

Company replied

Rated 4 out of 5 stars

I bought a tangem wallet which is now 11 days late for delivery. Was delivered today, unfortunately have to dock 1 star because I contacted customer service 3 times and only received 1 reply. Doesn... See more

Company replied

Rated 5 out of 5 stars

I'm a man of 72 who knows very little about crypto and wallets but found the set up and transfer of crypto to my wallet straight forward and easy and hopefully will feel the same when i carryout the r... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. Asset Manager Service
  4. e-Commerce Service
  5. Electronics Store
  6. Software Company

About Tangem

Written by the company

Tangem Wallet is a cold wallet built with you in mind. Wear it, use it, hide it—your crypto, your custody. Get Tangem

Tangem Wallet brings a new level of simplicity, security, and accessibility to managing digital assets. It empowers you with complete control and independence in managing your assets with just a tap. Tangem Wallet is perfect for both newcomers, offering ease of use, and experienced crypto users, providing robust security and flexibility.

Each Tangem Wallet set can include up to three Cards or one Ring with two Cards. This versatile combination allows you to choose the best setup for your needs, with smart backup technology and an optional seed phrase for added security. Rest easy knowing your digital assets are protected against loss or theft.

Zero out of 2,000,000 cards have been hacked since inception.

At the heart of every Tangem Wallet is a powerful, certified chip developed in collaboration with Samsung Semiconductor. Every card comes with an inbuilt chip, taking the form of a 1 x 1 mm microcomputer.

Users want simplicity, reliability, and robust security without the hassle of handling cumbersome devices. This is why they choose Tangem. 🔥

If you use Tangem Wallet, you do not need to move your tokens out to swap them on exchanges. You can do that right in the app with Tangem Express. It helps select the best rates from a list of integrated homegrown DEX and CEX exchanges.

Everything can be done inside your wallet. You are completely protected.

About Tangem

Written by the company

Unmatched Security for Your Digital Assets
With Tangem Wallet, your private key is generated and stored directly on the device, ensuring it never leaves - set it up with seedphrase or go seedless, the choice is yours. This secure setup keeps your digital assets safe. Tangem Wallet has received top industry recognition, achieving the highest certification level (EAL6+) among competitors, with firmware audited by the renowned Kudelski Security lab.
Everything You Need in One Device
Manage tokens across 70+ blockchains all from a single device. Tangem Wallet gives you seamless access to DeFi, NFTs, decentralized exchanges, and more. Forget about wires, batteries, or Bluetooth. All you need is your smartphone, blending the convenience of a hot wallet with the security of cold storage.
Effortless and Fast Transactions
Tap your Tangem Wallet on your mobile device, and you’re ready to go. Use the Tangem App to buy, sell, transfer cryptocurrency, and interact with dApps securely. Purchase crypto with Apple Pay, Google Pay, or credit/debit cards, and enjoy an easy sell-back to fiat. Tangem Wallet integrates fully with WalletConnect for smooth crypto management.
Simple and Secure Backup Solution
Use a second & third Tangem Wallet Card as a backup. No need for paper, photos, or seed phrases. This smart backup solution ensures your assets stay secure with zero hassle.
Built to Last with a 25-Year Warranty
Tangem Wallet is IP68-rated for durability, offering the highest level of environmental protection in hardware wallets. With its robust construction and extensive warranty, it’s a reliable choice for long-term asset security. Tangem Wallet makes a thoughtful gift for any occasion, perfect for any crypto asset enthusiast.

Charging?

Today, hardware wallets come in different shapes and sizes, but what are crypto users looking for in a hardware wallet? What do they really want?

Today, hardware wallets come in different shapes and sizes, but what are crypto users looking for in a hardware wallet? What do they really want?
Users want simplicity, reliability, and robust security without the hassle of handling cumbersome devices. This is why they choose Tangem.

Contact info

Promotion box for Tangem

Tangem. Your wallet.

A cold wallet built for you. Your crypto, your custody.

You should know

4.1

Great

TrustScore 4 out of 5

876 reviews

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Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My two cents on Tangem Pay so far

My two cents on Tangem Pay so far :
Topping up was straightforward and transaction went through quickly without any hiccups.

7 February 2026
Unprompted review
Tangem logo

Reply from Tangem

Hi! Thank you for your amazing review — it’s great to know Tangem meets
your expectations.

Rated 1 out of 5 stars

It's complicated platform

It's complicated platform. They have 2 wallets. I accidentally signed up to the mobile wallet. Now I can't get the cold wallet which has hbar. The only reason I ordered tangem was for hbar but they don't have on mobile wallet. It is so stupid to have 2 wallets the mobile one being secure. The reason people order cold wallets is for security so why have a less secure option. And if you accidentally sign up the the wrong wallet you can't move cards over to the other secure wallet.

Tangem is dumb. In addition, you can't transfer your crypto out of there platform without owning eth or sol. So you have buy only with a revolut card. Which I don't have. So my crypto is stuck on their platform. Tangem is scammy. Trezor is much better buts dosnt have hbar.

25 February 2026
Unprompted review
Tangem logo

Reply from Tangem

Dear Jim,

Thank you for your feedback!

We are sorry to hear that you experienced difficulties during setup.

Tangem Mobile Wallet is a free, app-based crypto wallet that allows you to
start using self-custody in seconds directly inside the Tangem app. It is
designed for users who want full control over their crypto without
committing to a hardware wallet from day one.

The Mobile Wallet currently does not support HBAR, while the hardware
wallet does. We will pass your request regarding HBAR support in the Mobile
Wallet to our product team for consideration. If you need further
assistance with your setup, please feel free to contact us at
support@tangem.com, and we will be happy to help.

Regarding your comment about transferring crypto without ETH or SOL, please
note that the wallet operates according to the blockchain's rules, which
require transaction fees to be paid in the network’s native currency. That
is why you need to have a small amount of the native coin in your balance
to complete transactions.

Crypto can be purchased through several integrated providers available in
the app, and payment options are not limited to Revolut. You can also
purchase crypto on a centralized exchange (CEX) and then transfer it to
your Tangem wallet.

Additionally, we recently released Smart Gas functionality, which allows
you to pay network fees using USDT or USDC instead of the network’s native
coin. This helps you complete transactions even if you do not hold the
required native coin for gas fees.

Rated 5 out of 5 stars

Tangem is a secure and easy-to-use cold…

Tangem is a secure and easy-to-use cold wallet with a very simple setup process

25 February 2026
Tangem logo

Reply from Tangem

Dear Ahmed,

Thank you for your feedback!

We’re glad to hear that you find Tangem secure and easy to use. Enjoy it!

Rated 1 out of 5 stars

Unfortunately a non-functional product

Unfortunately a non-functional product. Support could not figure out how to get the ring to function, and because each ring/card is unique upon manufacture, no refunds are possible. So I'm out a few hundred dollars without recourse. Edit: Tangem replied to my negative review indicating that there was no support ticket tethered to my profile, however my support ticket was Ticket#262826709.

20 January 2026
Unprompted review
Tangem logo

Reply from Tangem

Dear Christian,

Thank you very much for taking the time to share your feedback. We truly appreciate the opportunity to review your case in detail and clarify the situation.

We would like to confirm that all communication with our official support team was handled accurately and with full attention. Your messages were successfully received and our team provided you with correct and comprehensive information regarding the issues you experienced during on-ramp and access code reset. However, since our last response on January 26, 2026, we have not received any follow-up from you confirming whether the issues were fully resolved or remain active.

Please know that our support team is always available to assist you. If any of the concerns you experienced are still ongoing, or if any new questions arise, we encourage you to reach out to us at support@tangem.com at any time. Our goal is to ensure a smooth and secure experience with Tangem, and we remain committed to providing the support you may need.

We greatly value your trust and feedback. Your satisfaction is important to us, and we look forward to helping you resolve any remaining issues and ensuring the best possible experience with our product.

Rated 5 out of 5 stars

I want to thank Tangem for really going…

I want to thank Tangem for really going the extra mile. My first order did not arrive but they then sent me another order using another courier company which arrived very soon after. I would recommend Tangem to anyone looking to take all crypto off of exchanges. The app is super easy to use and keeps your investments safe.

14 February 2026
Tangem logo

Reply from Tangem

Dear Customer,

We truly appreciate you taking the time to share your feedback!

We're happy to hear that our support team is providing the efficient and helpful assistance we strive for. Your input helps us keep our customers at the heart of everything we do.

Rated 1 out of 5 stars

Tangem products and service is poor

Ordered set of 3 tangem cards. They do not operate properly. All 3 will not activate. I contacted customer service numerous times. They will not provide a replacement or refund without timely video proof that their product is malfunctioning. This product and customer service is extremely poor and would not recommend. I'm throwing it in the trash that's where it belongs.

2 January 2026
Unprompted review
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for taking the time to share your feedback. After reviewing the conversation, we can see that, unfortunately, you haven’t provided the data requested by our support team multiple times.

We kindly need your cooperation to proceed further with your request. We appreciate your understanding and look forward to your response.

Rated 5 out of 5 stars

Tangem is a great product that combines…

Tangem is a great product that combines convenience and security, and we look forward to adding even more security to its offline functionality!

10 February 2026
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to know that you enjoy using our product.

Tangem Wallet is highly secure in all aspects. If you have any suggestions, please send them to support@tangem.com, and our team will reply as soon as possible.

Rated 5 out of 5 stars

Tangem Wallet Thoughts - Feb 2026

Wallet arrived promptly from Switzerland via DHL.
Many great card designs to choose from.
Card was quite easy to set up using the Tangem App.
Shouldn't be a problem for those approaching retirement and beyond. Video instruction available if required. Search out the Tangem website on YouTube.
Been using the wallet for a week now and I absolutely love it. Looking forward to future card developments.👍🏻

5 February 2026
Unprompted review
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to know that you enjoy using our product.

Rated 3 out of 5 stars

Beware BDX buyers

In general, the Tangem wallet is very easy to set up and very easy to use. I give it an A+++ My only complaint would be, no live person and no live chat if you run into a problem. That's what prompted me to leave this review. I ran into a problem. Anyone planning on buying BDX crypto and transferring to your wallet, I recommend holding off. Tangem just added the BDX crypto to their wallet in January of 26. There's definitely some kind of issue with it because I transferred tokens to my wallet on January 31st and they're still not in there. I'm sure they'll get it figured out at some point so buyer beware. Let me take that back, you can buy, just don't transfer it to your wallet till they get it figured out.

30 January 2026
Unprompted review
Tangem logo

Reply from Tangem

Dear Steve,

Thank you for sharing your feedback with us.

Our support team is ready to assist you with any questions or concerns you may have. Just ping them an email at support@tangem.com, and they'll get back to you ASAP.

Rated 1 out of 5 stars

TANGEME has ruined great (android) WALLET app!

TANGEM has ruined great (android) app!
the app log out user after 2 to 3 min, when no action is taken, it would be okay to log out when screen is shut down, or when user leave the app but when user still is in the app, is not SERIOUS and for sure not PROFESSIONAL!
i have already missed out couple of crypto purchases when i started swap for a crypto and waited for the suitable for me price for the crypto when suddenly the app LOGGED ME OUT!
and when I logged back in, it took about a minute an a half, the price of the crypto i wanted to buy skyrocketed and i didn't even know what had happened in that minute!
TANGEM FOLKS! make the app working, as it did before that disastrous degrading it!!!

31 January 2026
Unprompted review
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your feedback with us.

Please note that:
* The app does not log you out while you are actively using it.
* Logging out of the app does not affect the price – prices are determined by the market and may change regardless of how long you stay on the same page.

Our support team is ready to assist you with any further questions or concerns you may have. Just ping them an email at support@tangem.com, and they'll get back to you ASAP.

Rated 5 out of 5 stars

Very very Good

Very very Good

31 January 2026
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to know that you enjoy using our product.

Rated 5 out of 5 stars

Tangem is the best

I’ve been using this Tangem for a while now, and overall I’m very satisfied. Setup was straightforward, and the interface is easy to navigate even for beginners. Security feels solid with private keys stored offline, which gives real peace of mind when holding crypto long-term. Tangem is king a lot better than Trezor.

30 January 2026
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to know that you enjoy using our product.

Rated 5 out of 5 stars

Fast and easy-to-use security

I purchased two kits with three cards each, one for myself and one for my wife. I liked them so much that I bought two more kits of three cards each. The ease of use and security beat almost all competitors. Thank you, Tangem!

30 January 2026
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to know that you enjoy using our product.

Rated 5 out of 5 stars

Excellent cold wallet

Excellent cold wallet. Easy to use, since the beggining. Offers yeld in some coins, wich is a plus. Now it has a cyrpto card that works flawlessly. If you are really in crypto, you should have one, for security and easyness to use.
I got 5 of them already.
Highly recommended.

29 January 2026
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to know that you enjoy using our product.

Rated 5 out of 5 stars

Best cold wallet!

This cold wallet is great! Doesn’t need to connect to electronic devices, it’s secure, the cards are really nice, nothing flashy and it’s perfect for not drawing any attention. If people ever see the cards they would never imagine you store crypto.

27 January 2026
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to know that you enjoy using our product.

Rated 5 out of 5 stars

Tangem Ring Review

I've used the Tangem Ring daily and I love it. Finally, crypto hardware that feels like real jewelry. Very comfortable, clean, premium look, reliable, solid build quality & clever backup system.

Highly recommended

19 January 2026
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to know that you enjoy using our product.

Rated 2 out of 5 stars

Tangem Walet Problems

My Samsung phone will not allow me to install the tangem app. My Nokia phone, a slightly older model with the app installed will simply not communicate with the wallets. I have not yet managed to solve the problem.

8 January 2026
Tangem logo

Reply from Tangem

Dear Customer,

We appreciate your feedback and would love to assist you further. Please send the details to support@tangem.com, and our team will reply to you ASAP.

Rated 5 out of 5 stars

Best cold wallet in the world

Best cold wallet in the world I mean if you guys didn’t need fancy electronic wallet and looking for just easy to use clean app interface, quick setup process and if you go for ring wallet which you can carry with you 24hr then just go for it.👌🏻

14 January 2026
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for sharing your positive feedback with us! We're happy to know that you enjoy using our product.

Rated 4 out of 5 stars

Tangem, Ease of Use

Love the fact that I can create backup in two or three cards. Tangem is cost effective as compared to other cold wallets. Even if I lose my phone, I can easily restore on another device.
I would wish one card could support multiple wallets. If I need multiple wallets, I have to purchase another set of cards

23 December 2025
Tangem logo

Reply from Tangem

Dear Customer,

Thank you for your kind feedback! We’re thrilled to hear you’re enjoying our product.
The great news – multi-account support is coming soon, so stay tuned! 😉

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