Banner for Tangelo Used Cars - Exeter

Tangelo Used Cars - Exeter Reviews 

186
TrustScore 4.5 out of 5

4.4

Hennock Road Central, Marsh Barton, EX2 8NP Exeter, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Luke made this this purchase easy. He checked out all the queries we had by contacting the previous dealer, kept us informed and made arrangements that suited us. The vehicle was detailed perfectly.

Company replied

Rated 3 out of 5 stars

Everything very straight forward and to plan. The let down was that my car wasn’t ready as planned for pick up. Obviously the salesman Finn had left the car checkout to the last minute and realised th... See more

Company replied

Rated 5 out of 5 stars

For what I usually find an unpleasant experience, purchasing a new car through Tangelo at Exeter was smooth, easy and enjoyable. As others have said - I should mention how great Luke is. Really profes... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from Tangelo team and Ben specifically, he kept me updated on each stage of the process and sent me a personal walkaround video of the vehicle highlighting it’s features and even pic... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Motor Vehicle Dealer

Written by the company

Tangelo takes the hassle out of buying your next car. Take a look through our online range of used cars and vans – they’ve all been quality checked so you know your search will be worry free. Visit our Customer Hub in Exeter to look around our available used cars and book test drive before deciding on the right vehicle for you.

Tangelo

Written by the company

Make finding your next car online easy peasy

Contact info

  • Hennock Road Central, Marsh Barton, EX2 8NP, Exeter, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(186)

115 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding

Outstanding - from first contact with Tom through to the delivery, all contact with them was professional, helpful and genuine.

I am so happy with my Audi TT, and it seems rare these days to find a dealer committed to a buyer having a pleasurable experience throughout the process.

The extra concern to me was not being able to get to see the car, but I was given videos, honest answers about history and condition which were spot on.

Well done and I would highly recommend Tom & the Tangelo team.

26 July 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Tom was great and couldn't do enough to help. Really pleased with my purchase and the service I received. My 2nd vehicle from this company, thoroughly recommend.

25 July 2023
Unprompted review
Rated 4 out of 5 stars

Friendly professional sales

Friendly professional sales
Enjoyed experience
One thing could be improved, wasn't shown around car or taken to car once purchased as I wasn't the person who test drove it.
Other than that would highly recommend

20 July 2023
Unprompted review
Rated 5 out of 5 stars

Elliott and the team were amazing on…

Elliott and the team were amazing on finding us our new car. I was able to speak on the phone and email at any point with a member of staff and was a really smooth transition from part exchanging my old car to taking home the new one. Thanks so much Tangelo, we love our new T-Roc 😁

15 July 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended, I spoke with Shannon and Elliott who were both very professional and helpful. The overall process of purchasing a car and arranging delivery was fully explained and was a smooth process overall. Alan who delivered the car kept us fully informed regarding his arrival and was happy to answer any questions. Would definitely purchase from this company again in the future

20 July 2023
Unprompted review
Rated 5 out of 5 stars

Purchase of Mercedes Benz E220d 69 plate

I’ve just purchased a used Mercedes Benz from Tangelo, initially a bit unsure due to it being an online purchase. I must say all my concerns disappeared once I’d arrived and inspected the vehicle. It was immaculate, Rory who initially dealt with my enquiry was excellent and reassured me that although he wouldn’t be available on the day of collection, his colleague Elliott would be able to finalise the transaction and advise me regards any questions. His and Rory’s service was second to none. The whole transaction from the initial telephone call to driving away the car took less than 24hrs. Brilliant service, professional company willing to negotiate (within reason) and have a range of high quality used vehicles. Thank you. Will recommend to friends and colleagues.

15 July 2023
Unprompted review
Rated 5 out of 5 stars

Purchased a car from Tangelo

Purchased a car from Tangelo, from the first moment of meeting Emma and Elliott, we felt relaxed and most importantly not pressurised.

Process was extremely easy and professional. Communoications were swift and great. Handover was quick and efficient with Rory.

Would highly recommend to anything if this is the typically way the team at Tangelo work. Don't typically enjoy the process of buying a car but this was a great experience, some of the main brand dealerships could learn a thing or two from this young sales team.

Would happily buy another car from them in the future.

22 July 2023
Unprompted review
Rated 5 out of 5 stars

Easy way to buy a car

Tom Davies did a great job in answering questions and concerns about our new purchase. Wasn’t a pressure sale just let us take the car out and play.
As I said to him it only took 5 minutes to love the car. We quizzed him about warranty and feel we got a good deal

15 July 2023
Unprompted review
Rated 5 out of 5 stars

When looking for a new used vehicle I…

When looking for a new used vehicle I found Tangelo Motors Limited, I rang them to arrange to look at a vehicle and arrange a appointment. On arrival I meet Chris and Mat who were very helpful and professional at there job, I then purchased a very delightful X3 BMW. Well done tangelo and team, I would definitely recommend to anyone looking for a replacement vehicle.

20 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

Excellent service! Tom and the team were very helpful and made the whole buying process very easy and quick. We kept in touch from start to finish and they were very responsive.

19 July 2023
Unprompted review
Rated 5 out of 5 stars

Tom delivers a fantastic service

Tom delivers a fantastic service. He was extremely accommodating from start to the end and was always ready to answer any qurries that you have for him at any time. It did not take him long to get me a finance on my new GLE, "what a lovely car"I would highly recommend his practise,
Professional service and fantastic finish. I was extremely impressed.

19 July 2023
Unprompted review
Rated 5 out of 5 stars

Luke Robinson and Matt from Tangelo…

Luke Robinson and Matt from Tangelo were absolute super stars and helped me throughout the purchase. After I shortlisted the car I wanted they guided me through all the procedures with patience and answering all my queries professionally. Well informed staff make a business successful and these two are prime examples. Keep up the great work and I will certainly get in touch with you for my next one.

17 July 2023
Unprompted review
Rated 5 out of 5 stars

Picked up a nice Q5 yesterday

Picked up a nice Q5 yesterday. Service and customer care was faultless, big shout out for Ryan.

14 July 2023
Unprompted review
Tangelo Used Cars - Exeter logo

Reply from Tangelo Used Cars - Exeter

Thank you for your great review in regards to the recent handover of your Q5 at our Tangelo dealership. We're pleased to hear that you found the experiance faultless form Ryan. I will be sure to let him know. All the best, Annabel.

Rated 5 out of 5 stars

BMW X1

I couldn't have wished for a better service from Nick who made the purchase of my new BMW X1 a very stress free and enjoyable experience.
I would highly recommend buying a car from Tangelo. The care and attention they gave to both the car and customer is outstanding.

13 July 2023
Unprompted review
Rated 5 out of 5 stars

C43 Coupe purchase

First time using Tangelo, Tom Davies was absolutely excellent. He was patience and thorough in getting me answers I needed to be comfortable putting down a deposit. The collection in person on the day was also seamless - very impressive service delivered.

10 July 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look