Tailored Life Solutions - Life Insurance  Reviews 

414
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being extremely patient, helpful, and professional during every single conversation. Many people highlight that advisors take all the necessary time to answer questions thoroughly and ensure complete understanding. Consumers note that the customer service is truly outstanding, making the entire onboarding process wonderfully straightforward and stress-free. Reviewers appreciate receiving clear explanations and valuable guidance that genuinely help them choose the right insurance options for their needs. Individuals feel well supported and well informed from start to finish, highlighting a remarkably smooth and pleasant overall service journey.

What people talk about most

Staff

Customers had great satisfaction with the staff, consistently describing advisors as friendly, knowledgeable,... See more

Customer service

Customers consistently note positive experiences with customer service, praising advisors for being... See more

Service

Consumers find service to be exceptionally satisfying, expressing great appreciation for the professional and... See more

User experience

Reviewers highlight great satisfaction with the user experience, expressing appreciation for staff members... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an amazing employee in Georgia Crage this company has. After receiving numerous calls, as we do, offering us better life insurance, and the fact I'd only signed up to another provider in June, Ge... See more

Rated 5 out of 5 stars

Absolutely brilliant, would highly recommend these. James was very professional and very accommodating to what I needed from the policy and options that suited me best. Went through absolutely everyth... See more

Rated 5 out of 5 stars

James (Jamie) is someone this company should be extremely proud of! He spent a lot of time putting together a policy that suits me and I’m extremely satisfied with his courteous manner and professiona... See more

Rated 5 out of 5 stars

Hannah Phillips with whom i dealt with was absolutely lovely , so caring , understanding , efficient and most of all so patient. If everyone you dealt with in varies companies , for varies reasons... See more


Company details

  1. Life Insurance Agency

Written by the company

We are a team of expert Protection Advisers with years of experience in the Financial Services industry. We specialise in finding our customers the most suitable policy to suit their specific needs. We offer advice on Life Insurance, Critical Illness Cover, Family Income Benefit, Whole of Life Plans and Income Protection. We offer these products from a range of the UK’s top providers to ensure you get the best suitable plans available. We strive to offer our customers the best experience by giving help and advice on all the relevant options. Our advisers will take the time to understand your circumstances before explaining and recommending a product and solution. Tailored Life Solutions Ltd is authorised and regulated by the Financial Conduct Authority (972791).


Contact info

4.9

Excellent

TrustScore 5 out of 5

414 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(414)

145 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Scarlet was lovely

Scarlet was lovely , made everything simple and explained all the benefits really well and quickly. Very easy and upgraded my life insurance for very little extra
Thanks again

10 November 2025
Unprompted review
Rated 5 out of 5 stars

i experienced am excellent call today…

i experienced am excellent call today from lady called Hannah. she very knowledgeable. polite. also give me a deal i am extremely happy with for peace of mind for my children just incase anything was to happen to me.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

It is so easy

The whole experience was so simple and easy to understand. They talk you through every detail. They also get you a good deal.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Life insurance made easy

I spoke with Alysia today she was so pleasant, clear and understanding.
She as been able to sort my life insurance out and what is best for me.
She also explained everything
Thank you
Paula

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Service - Georgia Crage

What an amazing employee in Georgia Crage this company has. After receiving numerous calls, as we do, offering us better life insurance, and the fact I'd only signed up to another provider in June, Georgia was empathetic, patient and very professional. She listened to my needs, my budget and in the end provided me with cover up to 90 years old at an amazing price. First class service. Thank you Georgia

14 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look