Tailor Brands logo
Visit website

Tailor Brands Reviews 14,929

•
TrustScore 5 out of 5

4.8

Software Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 5,349 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff's helpfulness and knowledge, appreciating their ability to explain different plans and find suitable solutions. Many people praise the exceptional customer service, noting the staff's kindness, patience, and understanding in resolving issues. The overall service is described as excellent, with consumers finding the website easy to navigate and the response times quick and effective. However, some customers mentioned occasional dissatisfaction with the waiting times to reach an agent, describing the hold music as unpleasant. A few other people also felt that a representative was impatient and suggested they should have read the small print for their questions.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and patience.... See more

Customer service

Reviewers consistently report positive feedback about customer service. Many customers praise agents for... See more

Service

Users describe positive interactions with service. Customers frequently praise the professionalism,... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers describe the experience as great,... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

JK really took the time to explain the different plans Tailor Brands offered. Unfortunately due to a flawed system, he wasn't able to reduce my elite plan to something lower in order to help me stay... See more

Rated 5 out of 5 stars

Michelle was excellent, she did awesome at calming me down, with direct help. She understood my problem clearly and did her best to solve what she could. When she could not solve the problem I had she... See more

Rated 5 out of 5 stars

Mae was very helpful and genuinely concerned about my problem. I was expecting terrible customer service after waiting for almost 40 minutes to reach an agent, and your waiting music is terrible. B... See more

Rated 5 out of 5 stars

Lawrence John Hallares was excellent with helping to explain the refund process and also his general kindness while managing my frustration. I have requested services cancellation many times with othe... See more

Company details

  1. Software Company
  2. Business Administration Service
  3. Business to Business Service
  4. Company Registry
  5. Graphic Designer
  6. Legal Services

Written by the company

Tailor Brands is a revolutionary business-building platform that simplifies every step of starting, managing, and growing a business. With a comprehensive all-in-one solution that connects all the tools needed to build a successful business and provides personalized guidance on how to effectively utilize them. From LLC formation, obtaining business permits and licenses, to crafting a unique brand identity and online presence - Tailor Brands has it all in a centralized and connected experience.

Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Chris

Chris. He was very considerate of my worries. Let me know he was taking care of the next steps. Awesome that he knew his limitations and not have me all over the place

12 May 2026
Rated 5 out of 5 stars

Jules was such a blessing

Jules was such a blessing. Her heart was pure with love and understanding. She was very personal and may da lord bless her and the company with peace, happiness and prosperity in the future respectfully. God bless and thank you.

12 May 2026
Rated 5 out of 5 stars

I really enjoyed the customer service

I really enjoyed the customer service. I was about to cancel, however speaking to the representative and he explaining everything thoroughly and taking the time for this gave me a sense of trust and I feel that I have put my duties to be done for my business in the right hands someone’s hands that I can trust thanks to the fabulous representative Cody. I feel very excited and I am glad I chose Tailor Brands.

11 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look