Tagotee Reviews 

57
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Ordered two camel band Hawaiian shirts from tagotee. Order was accepted and the tracking of the package was excellent, took two weeks from china to arrive which I thought was very good. Would recomme... See more

Rated 1 out of 5 stars

Do not purchase from Tagotee! Poor customer service. Contact phone number on their website is disconnected. Ordered a T-shirt, they charged my card but never shipped. Sent an email and when they fin... See more

Company replied

Rated 1 out of 5 stars

I would give a negative review number if I could. My order, a Christmas shirt, was ordered plenty early. They charged my account immediately, and I never heard from them again after my initial order c... See more

Rated 5 out of 5 stars

These are some of the coolest shoes I have ever purchased I work at Walmart I’m a digital shopper. Everybody was stopping and staring at my shoes and taking pictures. I will be ordering in the future.... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Tagotee is an online fashion store. We always keep an eye on the latest trends and put our customers’ wishes first. That is why we have satisfied customers all over the world.


Contact info

3.9

Great

TrustScore 4 out of 5

57 reviews

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3.9

All reviews

(57)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with my Blink-182 shoes!

Very happy with my Blink-182 shoes!! They look awesome and the shipping was also super quick!! Highly recommend Tagotee!!

9 November 2023
Unprompted review
Tagotee logo

Reply from Tagotee

Hello,

Thank you for your positive feedback! We appreciate your satisfaction. It's wonderful that you've had a smooth ordering experience and received your order quickly. We look forward to serving you again and appreciate your loyalty.

Thank you for your review!

Best wishes,
Tagotee Team

Rated 5 out of 5 stars

Great price and arrived at my door…

Great price and arrived at my door quicker than I was expecting!!

20 October 2023
Unprompted review
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Reply from Tagotee

Hello,

Thank you for your review! We're glad to hear that you found our price great and that your order arrived faster than you expected. We strive to provide excellent service and prompt delivery. If you have any other feedback or need assistance, feel free to let us know. Enjoy your purchase!

Best wishes,
Tagotee Team

Rated 2 out of 5 stars

Not at all what the description was

Not at all what the description was. I ordered the stevie nicks denim sleevless jacket. What I got was a button down shirt with pictures on it. Not patches on an actual denim jacket. Not worth almost $50 at all. Will not be ordering again.

9 September 2023
Unprompted review
Tagotee logo

Reply from Tagotee

Dear Pressler,

We apologize for the inconvenience and disappointment you experienced with your recent purchase. It's regrettable that the item you received did not match the description provided. We take full responsibility for this oversight.

Our customer care team will reach out to you within the next few hours to address the issue and find a suitable solution. We understand that the jacket you received was not what you expected. We apologize for any confusion caused by the incorrect product.

In order to rectify the situation, we are prepared to offer you a replacement. We want to ensure you receive the correct product in the quality you anticipated. Please be assured that our team will make every effort to resolve this matter to your satisfaction.

Once again, we sincerely apologize for any inconvenience caused, and we appreciate your patience as we work to make things right. We value your business and hope to regain your trust in the future.

Best Regards,
Tagotee Team

Rated 5 out of 5 stars

Great shirts.

These shirts are great.,Theyre colourful and vibrant , the pictures are detailed, they'll put any picture of your own on a shirt, just email them . Pictures are on the front of the shirt as well as the back in an all over print . You can have the same pic on both or one pic on the front and a different pic on the back. The shipping is only U.S $4.99 & it's cheaper the more shirts you buy. Over $200 is free shipping. . They have a range of sizes. The material is comfortable & not heavy . I got shirts of white zombie, rob zombie, iron maiden , exodus, anthrax & down. They're brilliant . I'll be buying many more. They have regular discount coupons too, check the homescreen & I was offered a discount coupon after one of my orders. I've received all my orders in good time. If you have any problems just email them and they'll sort everything out.I always got a reply within 24 hours. If they don't reply within 24 hours just be patient , they have a lot of orders . 👍

30 September 2023
Unprompted review
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Reply from Tagotee

Hello,

Thank you, Anthony, for your positive feedback! We're glad to hear that you find our shirts great, colorful, and vibrant. We appreciate your satisfaction with the detailed pictures and the option to customize shirts with your own images. It's wonderful that you've had a smooth ordering experience and received your orders on time. We strive to provide excellent customer service, and we're grateful for your patience and prompt responses. We look forward to serving you again and appreciate your loyalty.

Thank you for your review!

Best wishes,
Tagotee Team

Rated 5 out of 5 stars

Fantastic service.

Excellent communication, great quality shirts and arrived on time. Very happy with the service.

28 September 2023
Unprompted review
Tagotee logo

Reply from Tagotee

Hello,

Thank you for your kind review! We're thrilled to hear that you had excellent communication, received high-quality shirts, and that they arrived on time. Customer satisfaction is our top priority, and we're delighted that we could provide you with a great service. If you have any further needs or questions, please don't hesitate to reach out.

Thank you again, and have a wonderful day!

Best Regards,
Tagotee Team

Rated 5 out of 5 stars

They are so cool shoes

12 September 2023
Unprompted review
Tagotee logo

Reply from Tagotee

Hello,

Thank you for your feedback! We're glad to hear that you find our shoes cool. We strive to offer trendy and stylish footwear options to our customers. If you have any specific questions or need assistance, please feel free to let us know. We appreciate your support and hope you continue to enjoy our products.

Have a great day!

Best Regards,
Tagotee Team

Rated 1 out of 5 stars

Don't buy from them 😔

Ordered from this company a pair of shoes that were custom logo and then in a size bigger. Also ordered a custom logo shirt hoodie. Received the product but the shoes were too small, and hoodie was too big. Reached out to the company in their chat and they responded back a day later saying we have no refund or exchange policy so I'm just stuck with the pair of shoes too small that will never be worn again and paid over $80 for, the hoodie I can accept being bigger, but the shoes is pointless. Makes no sense you can't exchange or get a refund on something you're not able to wear but you paid for. They make no attempt to fixing the situation so there is no point in buying from them again. Pretty much they lost a lot of sales because other people were asking where I purchased my hoodie and shoes from because they were matching and I won't tell them because of this website's response about their refund and exchange policy. Once again I would advise you to shop elsewhere it's not worth it. Especially if you're buying shoes or clothing, no sense than you buying shoes two size bigger because the company can't send you the correct size nor your clothing coming twice the size you asked for. This company needs to learn how to cater to the customer if they want to keep customers. And I'm not saying bending over backwards to cater to the customer, but when a customer's asking for some help on a issue in their order, customer courtesy help them.

9 May 2023
Unprompted review
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Reply from Tagotee

Dear So Mee,

Thank you for taking the time to leave your feedback. We sincerely apologize for the inconvenience caused by the sizing issue with your order. We understand how frustrating it can be to receive a product that doesn't fit as expected, and we would like to make it right.

Regarding our refund and exchange policy, we do have certain guidelines in place that we must adhere to. However, we always strive to provide the best possible customer service and would like to work with you to find a solution.

Please reach out to us at admin@tagotee.com so we can discuss the issue further and find a resolution that works for you. We value your business and hope to have the opportunity to make things right.

Thank you again for your feedback, and we hope to hear from you soon.

Best regards,

Rated 1 out of 5 stars

Bad quality

The size chart for them is off and the quality is very bad. Not worth $100 dollars for some knock of shoes probably made by slave kids on another country. Save your money.

27 March 2023
Unprompted review
Tagotee logo

Reply from Tagotee

Hello,

We apologize for any inconvenience you experienced with our product. We take customer feedback seriously, and we're sorry to hear that the size chart didn't meet your expectations and that you were unsatisfied with the quality. We strive to provide accurate size information and ensure high-quality products for our customers. We'll look into this matter and make improvements where necessary. If you have any further concerns or would like to discuss this further, please reach out to our customer support team.

Thank you for bringing this to our attention, and we appreciate your feedback.

Best Regards,
Tagotee Team

Rated 5 out of 5 stars

Everything exactly as described in website.

Initially our research of the customer reviews were concerning so we reduced our order from 12 to 5 shirts. We also contacted the company by phone and online. Response tImes and answers to our questions satisfied us, so order done Feb. 28/23. Just as the terms indicate delivery was within the 20 to 30 days after order date (24).
Our order was perfect. We were provided with a tracking site for our order that was updated as our order was processed to the day we got delivery. We also received a discount due our size of order (5) and an offer for additional discount on our next order.
This rating is a no brainer 5 STARS. Great job! We will be ordering again.

23 March 2023
Unprompted review
Tagotee logo

Reply from Tagotee

Dear Deborah,

Thank you for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our company and that our customer service team was able to provide you with the information and assistance you needed.

We are delighted to know that you were satisfied with the quality of your order and that it was delivered within the estimated time frame. We pride ourselves on providing our customers with the highest level of service and quality products, and we are happy to hear that we met your expectations.

Your loyalty is greatly appreciated, and we are pleased to offer you a discount on your next order as a thank you for your business. We look forward to working with you again and appreciate your confidence in our company.

Thank you again for your kind words and for choosing us as your provider. We wish you all the best and look forward to serving you again soon.

Best regards,
Tagotee Support Team

Rated 1 out of 5 stars

RUNNNNN

DO NOT I REPEAT DO NOT BUY FROM THIS GARBAGE COMPANY!!!!!! Scam all day long. Order a hoodie of course it never came..contacted their so called fake ass customer service multiple times never got back to me till weeks later. Then had the nerve to say error with account can’t retrieve my payment but ya damn sure took it thou and contact some other company called Stripe for a refund and reorder….b*t*c* please👎🏾…I can’t. No info on how to contact this Stripe place either. SCAM….y’all better not order from here unless your donating to their charity ass

4 January 2023
Unprompted review
Tagotee logo

Reply from Tagotee

Dear Loud House,

We are sorry to hear about your negative experience with our company. We understand how frustrating it can be when an order does not arrive or when there are issues with payment.

We apologize for any delay in our response time and for any confusion caused by our customer service team. We take all customer feedback seriously and will work to ensure that this issue is addressed and resolved in a timely manner.

Regarding your payment, we would like to assure you that we take all payments seriously and always strive to provide the highest level of transparency and security. We apologize for any inconvenience caused and would like to work with you to resolve the issue. Please contact us at admin@tagotee.com so we can assist you further.

We appreciate your feedback and hope to have the opportunity to make things right. Thank you for bringing this to our attention and we look forward to hearing from you soon.

Best regards,
Tagotee Support Team

Rated 5 out of 5 stars

I made several orders with Tagotee and…

I made several orders with Tagotee and they had some trouble with getting my orders. I thought that it was another scam,but I was very wrong. They went over and above to make sure that my orders were made, delivered and in perfect condition. I said to anyone who want great clothes, jackets and many other products that are made with excellent fabrics and will not fade or degrade with years of wear, then you can trust Tagotee to give you your money's worth all the time. And I will be buying more of their products, because they sell great to wear clothing.

10 January 2023
Unprompted review
Tagotee logo

Reply from Tagotee

Hello,

Thank you for your positive review and for sharing your experience with us! We apologize for any initial trouble you faced with your orders, but we're glad to hear that we were able to rectify the situation and ensure that your orders were delivered in perfect condition. We take pride in using excellent fabrics that are durable and resistant to fading or degradation over time. Your trust in our brand means a lot to us, and we appreciate your support. We look forward to serving you again in the future with more great-to-wear clothing. Thank you once again, and have a wonderful day!

Best Regards,
Tagotee Team

Rated 1 out of 5 stars

Ordered sweat pants for gift

Ordered sweat pants for gift, arrived after Christmas, when it did arrive the sweat pants were not sewed correctly, patterns and logos were all messed up. Contacted them with no return reply.

29 December 2022
Unprompted review
Rated 1 out of 5 stars

What a poor website and no answer from…

What a poor website and no answer from customer service. I tried placing an order and it won't process. I tried going to online chat and was never connected to live chat. I emailed them and no response. After reading all of the bad reviews I'm glad it didn't process. Too bad, cause my daughter really wanted a sweatshirt for Christmas that they have. Hopefully I can find it elsewhere.

13 November 2021
Unprompted review
Rated 1 out of 5 stars

My order never arrived but my money was gone

I ordered a poster for my daughter. It never arrived although my account was billed immediately.
I tried to contact Tagotee by Messenger, e-mail, their website, phone, but they never bothered to reply.
Probably this company has gone bankrupt altogether

4 March 2021
Unprompted review
Rated 2 out of 5 stars

Terrible Customer Service!!!

Receipt our product quickly and looked great however there were mispellings of words on it. Have spent quite a bit of time trying to contact them and they have not replied. Can not recommend this company at all.

19 January 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service and very good product

My package has been reported lost for international shipping. They gave me a refund and I feel respected. Luckily, about one week later, the package arrived at my house. The poster is so so beautiful. I really love it!. Great customer service and very good product!

14 January 2021
Unprompted review

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