I had the pleasure of ordering a Leatherman Surge Swiss Army Knife & Accessories from this company and I found the process a Joy. The online ordering process was very easy and I thought that th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Three great top quality 5.11 polo shirts. They are both smart and functional. With the recent high temperatures they were super cool whilst maintaining comfort and style. Super fast free delivery.
Company replied
once I placed order I was updated quickly with an acknowledgement then when it was despatched the next day.. it was to be delivered the day after that although it took an extra day.. because we are in... See more
Normally shop in store. Staff have always been fantastic, really friendly, helpful, knowledgeable and patient. Everything on line is in store so can make a nice list before I arrive and I know it’ll a... See more
Company details
Written by the company
TacTree is a UK based, worldwide distributor of tactical & military equipment including tactical clothing, boots & footwear, bags, backpacks, torches, knives and multi-tools. We also stock an extensive tactical medical supplies range including tourniquets, haemostatic dressings, chest seals, IO needles and complete haemorrhage control kits. We are also proud to be the UK's only 5.11 Select Premium Dealer which means we stock the largest range of 5.11 clothing, gear and equipment in the UK and are able to bring you the best prices and deals both online and through our flagship UK 5.11 Shop in Telford, Shropshire where you can get your hands on the 5.11 gear and try it before you buy. With an extensive range of tactical clothing and products as well as excellent customer service, TacTree provide an unrivalled service that you can rely on for all your tactical needs...
Tactical Gear from the UK's only 5.11 Select Premium Dealer
Written by the company
- Free UK Delivery
- As standard, all UK orders over £30 are despatched on our free delivery service. Need it quickly? We have a range of delivery options available including 24 hour and Saturday delivery to ensure you get your order as quickly as possible and with our courier's (Parcelforce) text and email notifications you will be provided with a 90minute delivery slot so no more hanging around waiting for the driver to turn up (for more details please go to http://tactree.co.uk/delivery )
- No-Hassle Online Returns
- If you are not happy with your purchase or if it is not suitable, simply return the item to us in it's original condition within 30 days from the date of shipping and we will happily refund or exchange the item for you. Full details about our no-hassle returns policy can be found at http://tactree.co.uk/returns
- Help is just a phone call away
- As well as quick replies to emails we have a dedicated customer service team ready to take your calls and help you find the item you are looking for. Call us on 01952 56 56 70 today.
- Rewards Club - Earn money while you shop
- With our Rewards Club you can earn money while you shop. Simply sign up at http://tactree.co.uk/rewards and shop like you normally would, then at the end of each month you will get a voucher based on your spend to use the following month!
Contact info
Unit 3, Stag Business Park, TF2 7NA, Telford, United Kingdom
- 01952 56 56 70
- sales@tactree.co.uk
- tactree.co.uk
4.9
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect order product and delivery.
5 May 2026
Can’t fault anything.
Normally shop in store. Staff have always been fantastic, really friendly, helpful, knowledgeable and patient. Everything on line is in store so can make a nice list before I arrive and I know it’ll all be there. Working towards a gold customer.
30 April 2026
Quality kit at a very good price
Easy to order kit and delivered within 48 hours, quick and efficient. Good quality kit at a good price.
5 May 2026
I baught Bates GX X2 boots for work
I baught Bates GX X2 boots for work. They are the best shoes I’ve ever had and my feet are grateful every day. They arrived quickly and where worth the investment.
20 April 2026
Delivered intact
28 April 2026
Ryan was very helpful
Ryan was very helpful. I'm very happy with the service...
I've shopped with TACTREE before... Always very very good! I shall shop with them again & again!
Great!!
8 May 2026
Unprompted review
Look click next day Mr postman…
Look click next day Mr postman delivered so happy thanks tactree
27 April 2026
An excellent selection of products…
An excellent selection of products available and a quick delivery.
Well recommended.
27 April 2026
Great order experience with TacTree
Great order experience with TacTree, not for the first time. Slishman Wrap and pouch for a good price and delivery was good as well.
I definitely recommend this company.
1 May 2026
Easy website to navigate
Easy website to navigate, placed order, order arrived in good time.
Another Viktos product I own, my second pair of leo pants .
1 May 2026
Great trousers
Great trousers. Really beneficial for the physical job that I do! No rips, no tears, just pure quality
1 May 2026
First class service
First class service
Swift delivery and quality products
Thank you TacTree team
It’s always a pleasure to do business with the company
Regards
Mr Ismael
30 April 2026
Easy to order website
Easy to order website, clear description of products, very fast delivery and well packed. Top class company
24 April 2026
fast service great boots thanks
29 April 2026
Really fast delivery and no issues with…
Really fast delivery and no issues with the Leatherman products ordered. Great service thank you!
2 March 2026
Very Poor Customer Service
Despite updating my default address on my account page (and also with ShopPay) item was delivered to my old house which is currently vacant- parcel was left by the front door & wasn't there when I went to the property.
Contacted TacTree 'Customer Services' (Craig); email exchange was far from satisfactory- I'm now £130 down & don't have my item!
I've been a customer of both TacTree & MedTree since the company was originally formed and I have to say I am highly disappointed to say the least.
27 April 2026
Reply from TacTree
Hi Rhodri, thank you for your review. As per our telephone conversations and emails, I'm glad we got this resolved for you, and you have now received your replacement order. Please do accept our apologies for all the inconvenience caused. If we can be of any further assistance, please do let us know.
Quality service and products are really…
Quality service and products are really good . The delivery was quick with no hassles.
27 April 2026
Quick delivery and easy to navigate…
Quick delivery and easy to navigate site to place an order. High quality 5:11 clothing and fantastic selection to choose from.
20 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.