I order a t-shirt
I order a t-shirt. I got several emails saying it owas on the way and then two that said it was delivered. But it wasn't..
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I order a t-shirt. I got several emails saying it owas on the way and then two that said it was delivered. But it wasn't..
I placed an ordered over 2 weeks ago. I sent email to request status no response. I have called and no response due to phone call back voicemail box not setup. I have called every day of the week at different times no answer. I'll be in Houston next month and will stop by shop .
I purchased a polo t-shirt from Tactically Acquired. The product that was delivered was missing large portions of the logo and stitching. I attempted to contact the company by phone on their website, but the number that is listed on their website is not functional. I made multiple attempts to contact their customer service email, but I received absolutely no responses. As a military veteran (21+ years of service), I wanted to support veteran's owned businesses, yet I was very disappointed with this company's lack of accountability and customer communication. While I would appreciate a full refund, I would much rather prefer transparent communications, and perhaps an apology for poor service. To date I have received neither.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.