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2.0

Poor

TrustScore 2 out of 5

11 reviews

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1-star

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2.0

All reviews

(11)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

I don’t understand why I have to pay…

I don’t understand why I have to pay someone to come out and look at my equipment for $150. I pay a monthly fee for you that and it should include any service fees to the equipment that you own. In addition, I had to cancel this because I don’t have anyone that lives in that area yet.

11 August 2026
Unprompted review
Rated 2 out of 5 stars

Discontinued having internet through…

Discontinued having internet through them they didn’t say what all equipment was needed sent back to them and they touched disability money in a bank account which they wasn’t supposed to due to no longer having service with them they ain’t nothing but scum bags after money and they don’t have good service their service is shitty as they are

12 August 2026
Unprompted review
Rated 1 out of 5 stars

If I could give them zero stars

If I could give them zero stars, I would. The absolute worst internet service I ever used. We're in a rural area and thought this was our only choice. It started out pretty reasonable, but then it shot up to $150 a month for terrible internet and customer service. Nothing would load, if you had more than two devices it would slow down to a crawl, and we had the fusion! We switched to Starlink and couldn't be happier! It's way less expensive, and works GREAT!

13 August 2026
Unprompted review
Rated 1 out of 5 stars

This ISP is now undertaking an approach…

This ISP is now undertaking an approach whereby disabled Internet service caused by “their” damaged equipment is forcing subscribers to buy their service Technician insurance in order to have it repaired. This is a total money grab. I will be changing my service to Starlink.

11 August 2026
Unprompted review
Rated 1 out of 5 stars

The worst customer service!

The worst customer service!! Its been 11 days since I placed an order, it keeps saying "Delayed activation". No one know Why and how long more it will take. Its impossible to get thru anyone to find out!!

12 August 2026
Unprompted review
Rated 1 out of 5 stars

Only gave 1 star as can't give no stars…

Only gave 1 star as can't give no stars Worst company I ever dealt with, Requested a line shift, 1st was sent an engineer from Openreach to mend a fault, who said a line shift had to be requested by phone provider and they has said there was a fault. Now say they can't shift the line even though openreach advise you must book an appt through your phone provider. Staff have no idea what they are doing, keep asking will get back to us in 72 hours still waiting. Don't ever use Now cheap but completely useless and a waste of money.

11 August 2026
Unprompted review

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