T-Hose Reviews 586

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often highlighting its superior quality compared to other options. They appreciate the ease of assembly and storage, noting that the product is much lighter than traditional hoses. The delivery service is frequently praised for its speed and efficiency, and the overall service experience is described as excellent. However, some customers also noted issues with the product, such as the hose gun leaking or the hose head detaching easily. A few people experienced the hose bursting or leaking after some time, and some found the expansion and retraction of the hose to be inconvenient for certain tasks. There were also occasional mentions of slow delivery or communication issues.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers are delighted with their new hose, praising... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the robust brass fixings... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the prompt and fast... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent and speedy service,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use and storage. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hose arrived within 2 days. Everything seems OK but have not connected it yet. This is my second hose as the previous one has developed a hole after only 18 months which was very disapointing as the g... See more

Rated 4 out of 5 stars

A well packaged product that looks good quality. This type of hose can be purchased cheaper so time will tell if the companies claims come good. A point to remember is the hose will start to retract w... See more

Rated 5 out of 5 stars

The T-Hose itself is a great product, much better quality then other hoses. Also just as important is the customer service and support with T-Hose...they are always really easy to deal with, quick to... See more

Rated 5 out of 5 stars

Ordered and received free of charge in the 48 hour promised. Looked at previous reviews before purchasing and a video review on how to assemble. I could not believe how easy it was to assemble. Fittin... See more


Company details

  1. Garden

Written by the company

Expandable hosepipes built to be the strongest in the UK and designed in the Lake District. Sister company of Tuffbag waterproof luggage as seen in Go Outdoors, Blacks & Millets.


Contact info

4.2

Great

TrustScore 4 out of 5

586 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

High quality, good value, performs well.

The T-Hose has brass end-fittings that don’t crack like the plastic ones on other hoses. It comes with a multi-option spray gun that out-performs all others that I have bought in the past. It is longer than other comparable hoses for the same price. It appears to be extremely well made. I like the ‘feel’ of the company and its website. I am absolutely delighted with my T-Hose!

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Responsive

After about a year the spray gun connector broke. I emailed on the off chance there might be a fix i could do myself. Within half an hour i received a reply stating that a new replacement would be sent out. Revenue it 2 days later. Great service.

29 April 2025
Rated 4 out of 5 stars

Replacement Head

Replacement Head. Good value but a little dissapointed its not as sturdy as the one i got when i purchaed my original T Hose Set

29 April 2025
Rated 5 out of 5 stars

A great find!

What a joy to have a hose that does not tangle, twist or annoy me! I can highly recommend the T hose and wish I’d known about it sooner. The spray head is fab also!

28 April 2025
Rated 5 out of 5 stars

Very impressed

Arrived within two days. Best hose ever so far. Light weight and stores on the tap easily. Very impressed so far.

27 April 2025
Unprompted review
Rated 5 out of 5 stars

Great hose

I’ve had a number of expanding hoses, and this one is far superior to any I’ve purchased via Argos etc. very light and easy to use. I’ve just ordered another plus connector as I ordered the 50ft thinking it wouldn’t last long!! How wrong I am.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

After receiving the wrong colour hose I sent an email, I got easy return instructions and the correct one the day after the return. Amazing customer service .

31 March 2025
Rated 5 out of 5 stars

Great Product!

Received your product in good time. Well packaged and received in good order. Your online instructions for use were very easy to follow and I was able to attach the hose successfully.
Was surprised the extent the hose goes to when filled and is easy to move it where needed.

26 March 2025

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