Synergy EV Reviews 

231
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and highly knowledgeable staff who arrive promptly and complete installations with impressive efficiency. People consistently appreciate the clear communication and expert advice provided regarding the best EV charger options. Consumers also highlight the seamless app setup and thorough demonstrations explaining how everything works before departure. Reviewers note that workspaces are consistently left exceptionally clean, tidy, and entirely free of any packaging mess. Many buyers emphasize that these polite engineers go above and beyond to guarantee complete customer satisfaction. Every person expressing an opinion describes a smooth, hassle-free process from the initial office call to final completion.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Users describe positive interactions with service, highlighting punctual and professional installers who... See more

User experience

Customers consistently note positive experiences with user experience from start to finish. Consumers... See more

Application

Clients share positive opinions on app functionality and support. Reviewers consistently mention that staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lewis your engineer made a fantastic job today, he was polite and his work was efficient thorough throughout, clean and tidy up afterwards would highly recommend, And would like him to come back t... See more

Rated 5 out of 5 stars

Lewis (Brand) fitted our Ohme kit today. Arrived at time agreed, very friendly & knowledgeable, great communication. Job done in 2 1/2 hours, including fixing an earthing problem in the kitchen. Helpe... See more

Rated 5 out of 5 stars

i had Lewis Brand install my OHME home pro today, what a great experiance, he was extremely polite, friendly, and professional.. super tidy, no cables or mess left behind, cleaned everything, very nea... See more

Rated 5 out of 5 stars

Robert installed our new EV charger and did a brilliant job. He was very professional, punctual, and friendly. The installation was carried out quickly and to a very high standard. Everything was left... See more


Company details

  1. Electrical Installation Service
  2. Electrician

Written by the company

Synergy EV are a family run electric car charger installation company based in the south east serving all of Kent, Surrey and London.


Contact info

5.0

Excellent

TrustScore 5 out of 5

231 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(231)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from the synergy team…

Excellent service from the synergy team and in particular to Lewis. Despite getting delayed on another job, the team kept me updated. Lewis diagnosed the fault and quickly replaced the unit, making sure everything was working before leaving. Should be mentioned that Lewis is a thoroughly nice chap too, pleasure to work with!

2 September 2025
Unprompted review
Rated 5 out of 5 stars

The engineer Lewis was Great.

The engineer Lewis was great very impressed by the way he installed my EC and very self conscious of wearing boots in the house.
Lewis was very polite and knowledgeable and did a great job an asset to the company.
Thank you Lewis

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Great installation

Great installation, clean and tidy and no cables showing very great work, professional, polite, very happy customer, thank you Lewis for installing our ohme e Pod.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Newly installed EV charger

Lewis Brand arrived promptly within the time frame given. He had a very friendly and knowledgeable manner and we are happy with our new EV charger!

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Synergy EV Ohme ePod install

Lewis from Synergy EV installed our Ohme ePod. He was polite, helpful and did a great job. The installation is neat and tidy, he clearly explained how to use the system to charge my car. He kept me informed before and during the installation via phone and text. Highly recommend this company and Lewis their engineer.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Perfect installation

The engineer assigned to carry out our works, Lewis Brand, was professional from the word go. He notified me that he was going to be 10 minutes late and when he arrived he was polite and helpful. He suggested where the charging point should be positioned and carried out the work with diligence. He was very thorough and talked me through what he was doing, keeping me informed and updated throughout the installation. Lewis was very tidy and cleaned up after he had finished. He then showed me everything I needed to know about the charging point and asked if I had any questions. Thank you Lewis for carrying out the installation, would thoroughly recommend you to anyone who needs this kind of job done!

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience all around

Just had Lewis and Danny install the Ohme ePod in my ground floor flat. They came up with a clever way to run the cables via the basement, were quick and friendly, and left everything spotless. Also kindly took their time to help me figure out the apps/tariffs. All around a great service, would 100% recommend!

21 August 2025
Unprompted review
Rated 5 out of 5 stars

My engineer was Robert.

My engineer was Robert.
He phoned before hand to let me know when he would arrive.
All work carried out professionally, and kept me informed about what he was going to do.
Great job completed excellently

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service – Professional, Punctual, and Meticulous

Robert is by far one of the best engineers we’ve ever had. Unlike others who often leave behind a mess, Robert was punctual, courteous, and respectful of our home—he even took off his shoes before starting work.

He clearly explained the process and the support he would need, then carried out the installation with precision and care. The job was completed neatly, and Robert took the time to walk us through every feature and function of the device.

A truly professional experience from start to finish. Thank you, Robert, for your exceptional work.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

We would like to say thankyou very much…

We would like to say thankyou very much to Robert for installing our EV charger He done a wonderful job He guided us what app to install and showed us how it worked Synergy is a brilliant company We have had good communication with them I highly recommend this company and Robert there lovely engineer

11 August 2025
Unprompted review

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