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Rated 1 out of 5 stars

Fraud company !! I am writing this letter to bring to your notice the fraudulent practices of SYSNSCAN, about which I am a victim. I had purchased insurance coverage for my phone from SYSNSCAN... See more

Rated 1 out of 5 stars

they are just scammers. when you purchase the insurance they will be talking to you in a very good manner, but once you raised the claim process you can see their real face. they will reject your clai... See more

Rated 1 out of 5 stars

Never ever purchase mobile insurance from syncnscan. It’s a fraud company. They only know how to Cheat. The irony is they will mail you on bcc during activation. And at the time of claim they have exc... See more

Rated 5 out of 5 stars

In our family most of mobile insurance taken from Syncnscan insurance Company . It's a good company provide accidendal damge, theft, liqued damage, insurance facility which we used. Claim setalmen... See more

2.1

Poor

TrustScore 2 out of 5

90 reviews

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2.1

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(90)

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Rated 1 out of 5 stars

Fraud company !!

Fraud company !!
I am writing this letter to bring to your notice the fraudulent practices of SYSNSCAN, about which I am a victim.

I had purchased insurance coverage for my phone from SYSNSCAN and had submitted the document required for the claim. However, my claim was rejected by citing some random reasons. On getting my phone repaired without their notice, the company refused to talk to me and take responsibility for the issue.
These discrepancies are an indication of the fraud that SYSNSCAN is perpetrating on its customers. There are many customers who have voiced a similar complaint about the company. Thus, I am writing to request you to look into this matter and take disciplinary action against the company.
I request all the consumers not to purchase insurance from SYSNSCAN. It is a fraud company and only takes money for insurance and later deny the claim. Thank you for your attention and time in this matter.

27 November 2023
Unprompted review
Rated 1 out of 5 stars

Waiting for our claim since 2 months -poor service

I am extremely disappointed with the mobile insurance company's level of service. Despite having paid for insurance coverage, we have faced numerous issues due to their lack of communication and delayed claims processing. Our emails are seldom replied to on time, if at all.

What is even more frustrating is that we have not received a single phone call from them, despite making multiple attempts to contact them. Whenever we manage to get through, their phone lines are always busy or we are told that they will get back to us, but we never receive a call from their side.

For the past two months, we have been trying to get our claim settled, but it seems like they do not care about addressing our concerns or looking into our issues. We have already completed all the required processes for the claim, but they show no interest in resolving the matter.

This level of poor service and lack of after-sales support is unacceptable. We will certainly not be recommending this mobile insurance company to anyone else. It is a complete waste of money and does not live up to its promises.

4 May 2023
Unprompted review
Rated 1 out of 5 stars

Bad response and no services from sync and scan

We are the service user of Sync and Scan. We have taken the services in May 2023. One of our devices from the covered handsets got damaged for which we are following up for weeks with these representatives. The response is lame. They are not bothered to respond to their customers. Their phone is always busy and emails are not responded to.

They are good to take the premiums and after service is not their lookout it seems.

Bad service response. I would not recommend their services, please. Do no waste money.

5 August 2023
Unprompted review
Rated 1 out of 5 stars

they are just scammers

they are just scammers. when you purchase the insurance they will be talking to you in a very good manner, but once you raised the claim process you can see their real face. they will reject your claim anyways & block your number you won't be able to connect with them. also the customer care excecutives are very rude this is a scam company. don

21 July 2023
Unprompted review
Rated 4 out of 5 stars

Responsive support syncnscan Team

I have just received my mobile theft insurance with them.
There are very hidden clauses which customers do not know. I have faced this one time but syncnscan is better than them. I am not saying that they are 100% transparent but syncnscan far better choice than companies.
I lost my mobile and was able to get 75% of the cost refunded.
The team is friendly and helpful. One important thing, make sure you keep the invoice Bill and the registration activation details handy. Because this is very helpful to me.
People take money and stop responding. Syncnscan team is responsive, atleast on email and resolves my query as and when I go to them.My claim was settled very much earlier as compared to others.Felt really happy that I had got this.service was also good, if your reason is genuine definitely you get claim.

8 July 2023
Unprompted review
Rated 1 out of 5 stars

This is a fraud company. Do not buy insurance from them

This is a fraud company. Please do not buy any insurance from them. They lure you into buying the policy and that's it. No customer support when it comes to claims. They try to find the silliest reason to deny your claim.

1. It took them 1 month to respond to my claim after several follow ups
2. They closed the claim 1st time saying my insurance was expired while it was not when I filed the claim. Called and clarified this to them.
3. The closed the claim 2nd time saying I have not sent the damaged images while I had documented each and everything clearly and sent it to them 1 month back
4. They closed the claim 3rd time saying it is a minor crack on the screen and is not any kind of damage. Isn't minor crack a damage ?

This is a full protection accidental damage policy. There is a visible crack on the screen but they are just finding stupid reasons to deny the claim. Policy number SL-0012565. I request people to not buy the policy from them as they are only making you buy the insurance at a discounted price but if you have to file a claim they will find silly reasons to deny it. I would like to see their sales come down hopefully after this. This is the only way the claims department will learn their lesson. Please join me in bringing down this company. Thank you.

23 April 2023
Unprompted review
Rated 1 out of 5 stars

Fraud company !!

Fraud company !!
Sales executive don't explain all the conditions. Claim staff does not attend phone calls, not listen your complete concern and focused only on rejecting your claim.

19 June 2022
Unprompted review
Rated 5 out of 5 stars

Best price

Best price
SyncNScan offers product in the best price from market. I bought 3 products for my family members in the month of January 2021 and got 15% discount on total. I claimed for one of the phones last week and it is in progress.

30 November 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Product

This is very helpful to me. My claim was settled very much earlier as compared to others. Felt really happy that I had got this. Service was also so good.

23 November 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended to everyone

Highly recommended to everyone, especially to ones who use phone a lot. Team is very good, supportive and give us very convenient service. You can ask for pick up and drop also during claims. I asked for it and got support as well.

23 November 2021
Unprompted review
Rated 5 out of 5 stars

Fast Claim Amount Clearance for me

Fast Claim Amount Clearance for me
Me and my friend took syncnscan product together and we got a discount of 15% during purchase. I claimed for my damage phone in May 2021 and got my claim cleared in 10 days. This was very surprising and shocking for me. I found myself very lucky as I never saw such a quick insurance clearance from any other insurance companies. Just go for it, Guys!!

9 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Response

Very cooperative, supportive and helpful staff. I bought SyncNScan last year and claimed for it this year. Sales team was no doubt very helpful while purchasing and helped me through end-to-end purchase process, whereas claims team helped me in claims process, though payment took some time around 20 days. I will recommend you to bug from here.

9 November 2021
Unprompted review
Rated 5 out of 5 stars

Timely claim settlement!!

I am happy that my claim was settled on time. I sent all the required documents and Sync n scan cleared my payment within 15 days of receiving documents and bank details. I recommend my friends, relatives using and purchasing it in future.

27 October 2021
Unprompted review
Rated 5 out of 5 stars

Responsive support

Responsive support

People take money and stop responding. Syncnscan team is responsive, atleast on email and resolves my
query as and when I go to them.
Excellent support.

27 October 2021
Unprompted review
Rated 5 out of 5 stars

Got my claim settled on time

I bought syncnscan for my iphone in November last year. I got my claim settled August this year.
I faced a bit challenge in reaching the support on phone, as their number remained busy or unanswered, but
I was getting active respond on emails.
I recommend buying it in future.

25 October 2021
Unprompted review
Rated 5 out of 5 stars

Go for it!!

Go for it!!! this is the best, one could buy for themselves. I found this one best in terms of support. The customer service is very good and the claim processing is good too . I raised my claim in the end of December and I got my claim settled in January. Though I had to call / email them several time, but finally it got settled. There was also pick and drop for my mobile (though they charged me for this) and repair was being done within 2-3 days. All the process was hassle free. I would highly recommend it, its the best one could ever get for such a small insurance amount and supportive trustworthy team.

24 February 2021
Unprompted review
Rated 1 out of 5 stars

Never ever purchase mobile insurance…

Never ever purchase mobile insurance from syncnscan. It’s a fraud company. They only know how to Cheat. The irony is they will mail you on bcc during activation. And at the time of claim they have excuse of not sending pic of mobile and invoice. While activating the insurance, you need to upload both on their webapp. Never ever trust these people.

12 January 2021
Unprompted review
Rated 1 out of 5 stars

Wrost service

Wrost service
Maine syncscan ka insurance liya tha ab jab mera phone damaged ho gaya hai isne custmer care wale ka call hi nahi lagta mail bhi send nahi hota .
Call back bhi nahi aata

Please dont buy this isurance west off money hai

22 December 2020
Unprompted review

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