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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use and navigation of the platform, finding it simple to set up and integrate with their stores. Many appreciate the wide selection of products available, noting the high quality of product rendering and the ability to quickly add items to their shops. However, some customers experienced issues with product availability and communication regarding supplier changes. These individuals reported that products were removed without warning, leading to wasted time and effort in setting up product pages and causing disruption to their websites.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the platform for... See more

Website

Customers generally report positive experiences with the website, finding it easy to use and navigate. Many... See more

Product

Users describe positive interactions with product. Many customers appreciate the wide selection of products,... See more

Service

Clients share ambiguous opinions on service. Some customers express disappointment, stating that poor... See more

Customer service

People report ambiguous experiences with customer service. While some customers describe the company as very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was almost about to give up on sourcing products in the UK for Shopify from AutoDS (useless), CJ Droppshipping so cluncky and difficult to work with. The came across this and all the products are ve... See more

Company replied

Rated 4 out of 5 stars

Quick and easy tools for starting the business. I wasn’t worried about LLC or business checking account.

Company replied

Rated 4 out of 5 stars

Easy to use and navigate its features. Executes various products very instantly to the your store.

Company replied

Rated 5 out of 5 stars

Amazing selection of products for all types of categories. Catering for everyone & anything. Easy handling of imported items, quick to load each page. Creativity can be expressed with unique products/... See more

Company replied


Company details

  1. Software Company
  2. e-Commerce Service
  3. e-Commerce Solution Provider

Written by the company

Syncee is a premium dropshipping and wholesale marketplace where online stores from multiple ecommerce platforms connect and sell each others' products. Stores can either find complementary products to sell from other local brands or sell their own items to them. Within this premium marketplace, businesses build lasting partnerships, reach new audiences, and selling more, together.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

624 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I am to beginning an online store

I am to beginning an online store, inexperienced but syncee helped me in various ways that my online store is now superb and doing great
Thanks to SYNCEE

30 July 2025
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. We are happy that Syncee was of great help to your store. Thank you for choosing our solutions.

Rated 1 out of 5 stars

Dreadful horrible lying organisation.

Dreadful horrible lying organisation.
Steal your money and are faceless.
Some guy called Peter came across as arrogant, insincere and patronising.
Avoid this company at all costs.

21 July 2025
Unprompted review
Syncee logo

Reply from Syncee

Hi there,

We are sorry to read your review. Please let us highlight that regarding the subscription our application is fully transparent. Installing an application and purchasing a subscription can only be done by the store owner or a staff member with appropriate permissions. The subscription for your store was selected and you had a 3-day free trial which was followed by our promotional offer that allows you to use our application for 1 USD in your first month of using our app. After this promotional period, the total monthly cost is added to your invoice. Also, the app charges are managed by the ecommerce platform your store is running on.
As for your support experience: our team aims to assist respectfully and professionally at all times. It's important to note that while we are open to helping with any issues, we expect the same level of respect in return.
If you have any questions, please feel free to reach out to our customer support team via email.

Rated 1 out of 5 stars

Criminals they stole £30.25 from me

Criminals they stole £30.25 from me. I never subscribed to their app. Yet they took funds.
I have complained and they rejected.
Certainly act in a fraudulent manner and I will report them.

They are faceless cowards who steal money. I have never signed up for their APP.
Avoid this company they take innocent money and are faceless.
I have never used them or even heard of them until they took money.

Please everyone avoid this organisation they will be reported

21 July 2025
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
We are sorry for the inconvenience. Allow us to mention that installing an application and purchasing a subscription can only be done by the store owner or a staff member with appropriate permissions. The subscription for your store was selected and you had a 3-day free trial which was followed by our promotional offer that allows you to use our application for 1 USD in your first month of using our app. After this promotional period, the total monthly cost is added to your invoice. Also, the app charges are managed by the ecommerce platform your store is running on. If you have any questions, please feel free to reach out to our customer support team.

Rated 5 out of 5 stars

Helping ppl with their stores

Helping ppl with their stores

20 July 2025
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. We are happy to help stores like you find and manage products. Thank you for choosing us!

Rated 5 out of 5 stars

Very easy to use

Very easy to use, no hassle, business done.

18 July 2025
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. We are more than happy to see that you find Syncee easy to use and it helps your business a lot. Thank you for choosing us!

Rated 5 out of 5 stars

Step by step guidance easy to use and…

Step by step guidance easy to use and information and resource support availability. 😊😁

17 July 2025
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. We are happy you are satisfied with what Syncee offers. Thank you for being a member of our community.

Rated 4 out of 5 stars

Simple Start

Quick and easy tools for starting the business. I wasn’t worried about LLC or business checking account.

9 July 2025
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. We are happy you like what Syncee offers. Thank you for choosing our solutions.

Rated 5 out of 5 stars

excellent communication

4 July 2025
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. We are pleased to see that you are satisfied with the communication with our customer support team. Thank you for choosing us.

Rated 5 out of 5 stars

Very simple

Very simple , fast and reliable software. It helped me by making life easier. Thank you.

29 June 2025
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. We are happy Syncee has made your days easier with the service it offers. Thank you for choosing our solutions.

Rated 5 out of 5 stars

EASY TO LINK AND GET THROUGH

EASY TO LINK AND GET THROUGH

19 June 2025
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you so much for your review. It's our pleasure to see you find Syncee easy to use and you love the solutions we offer. Thank you for choosing us.

Rated 5 out of 5 stars

Amazing selection of products for all…

Amazing selection of products for all types of categories. Catering for everyone & anything. Easy handling of imported items, quick to load each page. Creativity can be expressed with unique products/brands.

18 June 2025
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your kind review! We're glad you found the product selection diverse and easy to work with. It's great to hear Syncee helps support your creativity with unique items and smooth importing.

Rated 1 out of 5 stars

An expensive subscription for non-existent service and poor support

I strongly advise against this company, which advertises itself as a supplier for dropshippers. After paying a €60 monthly subscription, I was extremely disappointed with their service. Not only was my order placed 17 days ago and still hasn't been delivered, but their support team is completely unresponsive. When there is a problem, the response is non-existent, and their support team only responds with generic phrases, without any real solutions.
It is unacceptable that a company that claims to help dropshippers should demonstrate such a lack of professionalism and customer service. Not only do they not keep their promises, but they also have no consideration for the impact this can have on your reputation and sales.
If you value your business and customer satisfaction, move on and definitely do not partner with this company. Syncee is simply not viable in the dropshipping market.

6 March 2025
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
We’re sorry to hear about your experience. In commerce—whether it's retail, e-commerce, or dropshipping—unexpected shipping challenges can sometimes arise that are beyond the control of both the sender and the recipient.

Syncee is a marketplace that connects retailers with suppliers, and while we are not directly responsible for order fulfillment or shipping, we always aim to assist in resolving any issues that arise as flexible as possible. However, when a shipment is delayed due to an internal review process, even the shipping company, has no influence over the matter and may not be able to provide updates.

Our team responded to all your inquiries and did everything we could and contacted the appropriate department to seek a resolution. Ultimately, since the package was not delivered, we ensured that the full amount of your order, including shipping costs, was refunded.

We understand how frustrating this situation must have been for you, and we appreciate your patience. If you have any further questions, please don’t hesitate to reach out via email or chat.

Rated 5 out of 5 stars

The service is great, fast

We have been using SynceE for about 8 years now primarily for updating and adding skus on our Shopify website. Imre and the team are extremely patient and have solved any problems we've experienced.

The change in platform last year was a bit of a challenge but they answered our questions and offered solutions faster than other tech departments I've dealt with in my 20 years of e-commerce.

Rik Hawkins
The Arts Music Store

19 March 2025
Unprompted review
Syncee logo

Reply from Syncee

Hi Rik,
Thank you for your review. We're happy to hear you've had such a positive experience with Syncee over the past 8 years. Your continued trust means a lot. We're especially glad we could navigate the platform change smoothly for you. We appreciate your 5-star review!

Rated 5 out of 5 stars

I am new to dropshipping and Syncee has…

I am new to dropshipping and Syncee has made things a lot easier to import goods to my Shopify store

4 March 2025
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. We are happy that Syncee was so helpful for your business. Thank you for choosing our solutions.

Rated 5 out of 5 stars

Best platform

Today, I had a small problem with my account. András from Syncee was very pleasant and helpful in resolving it. If you are considering starting your own e-commerce business, I highly recommend Syncee.

28 February 2025
Syncee logo

Reply from Syncee

Hi there,
Thank you for your review. We are always happy to help you anytime needed. Please feel free to reach out to us anytime. We are here for you.

Rated 5 out of 5 stars

Benjamin provided great assistance and…

Benjamin provided great assistance and helped with the problem. Even though I wasn't happy, he remained calmed and helped find a solution I aboslutely like. He really understood me and was kind enough to go with his supervisors to help my case.

27 February 2025
Unprompted review
Syncee logo

Reply from Syncee

Hi there,
Thank you so much for your review. We appreciate your kind words about Benjamin’s dedication. It’s great to hear that he was able to find a solution that worked for you. If you ever need assistance in the future, we’re here to help.

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