Synap Reviews 

We have been customers of Synap for over 5 years now and could not be more pleased with our experience. We have been constantly impressed by the developments they have made to improve the platform, creating features that make the experience better for our students without us even asking. The team are friendly, helpful and so receptive to feedback and I could not recommend them enough as a solution for your test-prep needs.

Being a customer for 5 years, we've seen Synap develop into a truly customisable platform. With off the shelf features that can make any small organisation run, there are also great ways for larger groups to personalise the users experience and connect with other tools. A great product and great team to work with.

Given the long-standing partnership, we have very large volumes of content on the platform. The current library system isn't ideal for querying this, however, I know they are actively working on improved solutions and we look forward to using them.

I've had an outstanding experience with Synap, particularly due to their exceptional, personable service. Whether it’s meeting with clients, developing concepts, or providing updates, Synap consistently prioritizes a personal touch. I’ve never hesitated to reach out for assistance, and every interaction has been met with remarkable patience and expert problem-solving.

Additionally, Synap excels in keeping clients informed about the latest feature updates on their platform. This proactive approach is invaluable for SMEs like ours, where small, busy teams often struggle to stay on top of new tools. The regular alerts and educational content ensure that we can effectively leverage new features. Char and James have even gone the extra mile to customize certain features to better meet our specific customer needs.

Finally, I’m incredibly impressed with the rapid progress Synap has made across all their features and products over the past 18 months. They strike a perfect balance between innovation and maintaining a personal connection with their clients, ensuring that we benefit from both cutting-edge technology and a personalized service experience. Synap truly offers the best of both worlds for us!

Synap are very good to work with, very responsive to any queries, and clear in their communication.

We've been working with Synap for a number of years now and I've always been impressed by the quality of the services they provide. The team is always so helpful and quick to act on any issues. I would highly recommend Synap!

Great service, always ON IT. Thanks Charlotte and Team

I must admit that the first meeting wan’t as smooth as I expected, but the manager’s reaction and the company’s overall response has turned that moment of doubt into a nice opportunity. Still not 5 stars, cause I want to use the plataforma for at least 6 months with real students, but right now everything seems very promising.

I would not recommend Synap to students. They do not respond to emails about issues and they refuse to fix issues associated with their app. Their apple platform app does not work. I highly suggest using an alternative.

Synap is an amazing revision tool that uses evidence based strategies to teach and prompt revision. During my masters I found that the hardest part of revising was actually getting round to doing it regularly- Synap does that for you. With reliable prompts whenever it’s time to revise, it’s actually pretty hard to avoid a quick 5 minute revision session. I’d recommend Synap to anyone from the most committed postgrad to the laziest college student who just needs to get through the year. Try it, you’ve no reason not to.

Very beautiful, friendly and amazing service to learn more things. It’s Spaced Repetition is a Jewel.

Perfect app that makes revision easy and even lets you track your progress. Couldn't recommend more!

Amazing platform- helped me so much. The Indian girl I spoke with on the phone was charming, too