Symprove Reviews 11,379

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,605 reviews, reviewers overwhelmingly had a great experience with this company. Many customers express high satisfaction with the product, often describing it as life-changing and effective for various gut health issues like IBS and acid reflux. They appreciate its ease of use, pleasant taste, and the noticeable improvements in digestion, bloating, and overall well-being. The staff is frequently praised for being lovely and providing informative presentations about the product. Reviewers also highlight the consistent and timely delivery service, ensuring they receive their orders without issues. However, some customers also noted that they did not experience any changes after consistent use, or even reported adverse effects such as changes in bowel movements and weight gain. A few other people also felt that the delivery service could be inconsistent, with parcels being left in inconvenient locations, and some expressed dissatisfaction with customer service regarding returns or delayed packages.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many stating it has significantly... See more

Quality

Customers report positive experiences with product quality, noting significant improvements in gut health and... See more

User experience

People report positive experiences with user experience, finding it informative, easy to understand, and a... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising them as lovely, friendly, and efficient.... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m currently trying Symprove. It is convenient and tastes nice - a bit like pineapple juice or kombucha. There is less plastic waste compared with products available in little bottles. To reduce pack... See more

Company replied

Rated 5 out of 5 stars

Spoken with Alex @symprove help and support phone line this morning. Extremely helpful sorted my query quickly and efficiently. Very happy with service and Symprove product is great! I have a gluten... See more

Company replied

Rated 5 out of 5 stars

This product has literally changed my life!! I no longer have irritable bowel and my health in general is now just soo much better. The customer service is excellent and it’s soo refreshing that y... See more

Company replied

Rated 5 out of 5 stars

Great presentation about the product prepared by Bob Smith. It was very informative and interesting. I work as a pharmacy technician and gut issues like IBS is a very common problem among the patients... See more

Company replied


Company details

  1. Vitamin and Supplements Store

About Symprove

Written by the company

Symprove is the award-winning gut supplement recommended by scientists and experts. Symprove is one powerful solution – our friendly bacteria are proven to reach your gut alive and active.

Alive
Our unique liquid solution keeps billions of friendly bacteria alive and active.

Survive
By fermenting our friendly bacteria, they are well prepared for your highly acidic stomach environment.

Thrive
Arriving alive and active, our friendly bacteria can get to work before they’re flushed away.

Easy to take:

  • While the science is complex, taking Symprove couldn’t be simpler.
  • Just one 70ml shot every morning.
  • No dairy, no gluten, no emulsifiers, no artificial colourings. Suitable for vegans.
  • Choose from Original, Mango & Passionfruit, Strawberry & Raspberry, or Pineapple — whichever helps you start your day your way.

94% of customers feel the difference in 12 weeks or less*

Written by the company

It’s time for a good gut feeling!
Find out why thousands of people are choosing to start their day with our powerful liquid solution. *According to a 2021 survey of 490 customers

Whoop - you get free delivery!

Can't wait to get started with us?

Order before 4pm (by phone or online) and we'll deliver totally free of charge to your doorstep. Visit symprove.com to find out about our flexible subscriptions.

Contact info

Fancy £20 off your next order?

Get £20 off when you refer your friends and family to Symprove

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

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Rated 5 out of 5 stars

This has made a huge difference to my…

This has made a huge difference to my overall gut health and I’m definitely going to be taking this for the foreseeable future

25 March 2026
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Reply from Symprove

Thanks for making our day by sharing this! Wishing you continued success as you carry on with your daily shot.

Rated 2 out of 5 stars

Look

Look, this hype has died down now in the USA years ago and now it's the UK's turn to get some money out of people. Yes, probiotics help the gut and immune system but you don't have to pay silly money for it. Supermarket stuff is just as good and a diet of foods like sauerkraut, yogurts etc is just as good, cheaper and safer. The body will only use what probiotics it needs and can digest, the rest is excreted.

I had a free sample trial, no way I'm wasting my hard earned cash on gimmicks

1 May 2026
Unprompted review
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Reply from Symprove

We pride ourselves on our unique, science backed product and believe in what it can do for people but with each gut microbiome being different, we are aware every experience will vary and may not work for each individual.

We understand the price is something that needs to be considered, especially when you have benefitted from one of our trials but we believe in our products and the support it can bring to warrant the cost.

If you would like to contact us on support@symprove.com, or call us on 10252 413600 we would be happy to discuss further.

Rated 5 out of 5 stars

I started Symprove on the…

I started Symprove on the recommendation of one of their ambassadors, Gemma Atkinson who I met recently at a media event.

I can honestly say it’s been a game changer for me. I feel happier, more balanced and healthier. There is a really strong connection between the gut and the mind and I must admit I was quite sceptical having tried many probiotics in the past.

In a couple of days I noticed a complete difference in my digestion and also in my sleep and more importantly my mood.

I now have it on repeat subscription and cannot imagine what it would be like not having Symprove in my life.

Unfortunately this week, I was badly let down by Evri (the courier company) however their head office a special thank you to Will and Alex kindly sent me replacements by next day delivery at no extra cost to me.

They went above and beyond and I am so grateful.

If you haven’t started your Symprove journey I would highly recommend that you start today.

Gemma’s daughter actually calls it “magic water” and it’s very true!

22 May 2026
Unprompted review
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Reply from Symprove

We're so pleased to read this! Thank you for sharing your experience and for being part of the Symprove community.

We’re so glad to hear Symprove is helping you and that you were well supported by the team when faced with a problem. We wish you continued success on your journey and please do not hesitate to get in touch should you have any questions.

Rated 3 out of 5 stars

I have been taking Symprove for a…

I have been taking Symprove for a number of months now. I did see improvements but have found that, over time, my stomach is becoming more sensitive again so I have stopped using it. I might have a break for a few months and then finish up the rest of my stock.

23 March 2026
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Reply from Symprove

Thank you for sharing your experience, and we are sorry to hear that you started feeling some sensitivities again. It’s wonderful to hear that you felt an improvement at the beginning of your journey.

The gut microbiome is unique to each individual therefore responses will vary from person to person. A small proportion of people report mild and transient changes in gut symptoms. If you have a sensitive gut, we often recommend lowering the dose for a week or so to allow the gut time to adjust.

If you would like to discuss anything further, please do contact support@symprove.com and we can take it from there.

Rated 5 out of 5 stars

Great support team and product..Spoken with Alex @symprove help and…

Spoken with Alex @symprove help and support phone line this morning. Extremely helpful sorted my query quickly and efficiently. Very happy with service and Symprove product is great! I have a gluten intolerance and 8 months ago my digestive system was awful. Now, yes i am more careful with what I eat but I wouldn't be without Symprove. Thank you Alex 😊

22 May 2026
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Reply from Symprove

Thank you for your 5-star review! We're really pleased to hear that Symprove has been making a difference for you. Your feedback means a lot to us. Wishing you continued success as you carry on with your daily shot.

Rated 5 out of 5 stars

It's actually for my dad that I've…

It's actually for my dad that I've subscribed to Symprove for. He has long suffered from gut issues. Early days, but hopefully working it's magic. Thank you.

22 March 2026
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Reply from Symprove

We’re so grateful for your kind words. We do hope that that your dad can start seeing some benefits soon! Don’t hesitate to reach out if there’s anything else we can do for you or your dad.

Rated 5 out of 5 stars

Great product

Great product, easy subscription service, lots of freebies!

8 December 2025
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Reply from Symprove

Thanks for making our day by sharing this! Wishing you continued success as you carry on with your daily shot.

Rated 4 out of 5 stars

Some improvement after 3 months, hoping for further success

Following a four week long bout of antibiotics, I was feeling run down and my bowel habits had changed. I decided to try Symprove and after 12 weeks, I noticed that my gastric reflux, which required regular antacids, had disappeared and I hadn't taken the medication in all that time. I'm now on my second three month course and hoping for further improvement to my gut health.

21 May 2026
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Reply from Symprove

This is so lovely to hear — thank you for sharing your experience with Symprove! We're thrilled it's helping you.

We wish you all the best with your Symprove journey and please do get in touch with our Customer Care team on 01252 413600 if you have any questions or need some support.

Rated 5 out of 5 stars

Great presentation by Bob Smith

Great presentation by Bob Smith. Very informative without being too lengthy. Can't wait to try the product!

19 May 2026
Unprompted review
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Reply from Symprove

Thank you for attending our presentation for Health Care Professionals and we hope that you now feel confident to recommend Symprove.

Rated 5 out of 5 stars

Transformational …

Initially recommended by a friend who was aware of my diverticulosis. I was sceptical at first as I’ve had issues for years but I decided to take advantage of the 12 week offer. From day one I have had no gastrointestinal issues which is truly amazing. My GP was supportive of my use of this supplement.I have continued with the regime which is easy follow. I am considering signing up for a 4 weekly subscription and I’d like to try different flavours after having had the Mango and Passion Fruit for a number of weeks. I would like to think that if there is a flavour I really don’t like then I could get a refund on my subscription? Overall having suffered from GI issues for year my current life has been transformed

21 March 2026
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Reply from Symprove

Thank you for taking the time to share your experience and leave us a 5-star review! We're so pleased to hear that Symprove has been helping you and we really appreciate your support. Thank you for trusting us with your gut health.

A member of our customer experience team will be in touch to offer more support and information on our subscriptions as this is the perfect way to enjoy Symprove longer term.

Rated 5 out of 5 stars

Love it

Love it, Hubby rarely takes his Omeprazole now, can only be this

21 March 2026
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Reply from Symprove

It’s wonderful to hear that Symprove has been helping your husband. Thank you so much for your review.

Rated 5 out of 5 stars

It has radically improved my gut/bowel…

It has radically improved my gut/bowel issues. Ihave also just had a very informative conversation with someone from symproove

22 February 2026
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Reply from Symprove

Thank you for sharing such positive feedback! It is great that you were able to receive help from our experts. We’re thrilled to hear that Symprove is working well for you and we really appreciate your support and kind review.

Rated 5 out of 5 stars

Quick and efficient delivery and easy usage. April 2026

It is a very efficient service - quick and painfree apart from being expensive though ‘you pays for what you gets!’ It is very easy to take, reasonably palatable and as promised. It is difficult to assess what good it is doing as I have no way of measuring the bacteria in my biome. However, various digestive symptoms do seem to have been alleviated so it would be a bit of a non-brainer not to ascribe this to the Symprove.

6 December 2025
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Reply from Symprove

We’re delighted to hear that Symprove is making a positive difference for you. Thank you so much for your lovely review and for sharing your experience with us. The microbiome is very complex and it can be hard to pinpoint what is helping exactly, but it sounds adding Symprove good bacteria into your system should help support it.

Rated 2 out of 5 stars

Did not work

Unfortunately did not work for me, was on symprove for 4 months and still had stomach issues, however might work for you

31 December 2025
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Reply from Symprove

Thank you for taking the time to leave this review, and we are sorry to hear you were not able to see the benefits you were hoping for. It's understandable to feel disappointed if you're not seeing the desired improvements with Symprove. However, it's important to recognise that everyone's gut health journey is unique, and various external factors can influence the effectiveness of any supplement.

A member of our customer experience team will be in touch to offer more information and support.

Rated 1 out of 5 stars

Double Charged

Be very careful with this.
Emailed to cancel my subscription a few months ago. Had it confirmed by email that my subscription was cancelled.

I cancelled because I was skint and couldnt afford £50 a month for this.

Took out a new contract (subscription) a few months later. For some reason they took this as me automatically starting TWO contracts.

They never asked? Or asked me to confirm? Just randomly set up TWO contracts and billed me £90 for the month.

WHY ON EARTH WOULD I WANT 8 BOTTLES ARRIVING ON THE SAME DAY?

Asked them to refund this and they wont.

Wont be using again.

19 May 2026
Unprompted review
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Reply from Symprove

Thank you for taking the time to share your feedback, and we’re very sorry to hear about your experience.

We can see that you’ve previously been in contact with our Customer Experience team, and at that time your subscription was cancelled. More recently, a subscription was reactivated and an additional subscription was created, which resulted in two boxes being issued.

As a gesture of goodwill, we have arranged a partial refund for the order as confirmed on email, which has now been processed. We’d still welcome the opportunity to discuss this further and ensure you feel satisfied with the outcome.

Please feel free to contact our Customer Experience team if you would like to speak with us further.

Rated 5 out of 5 stars

I highly recommend Symprove probiotics

I highly recommend Symprove probiotics. Symprove has kept me going through bowel surgery. Easy to take for those who do not want to swallow a pill. 70 ml shot each morning, ten minutes before meals, and great-tasting, too.

6 October 2025
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Reply from Symprove

Your wonderful review means a lot to us. We’re so glad to hear Symprove has been helping you and we wish you continued success on your journey.

Rated 5 out of 5 stars
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Reply from Symprove

Your 5-star review has made our day! Thank you for trusting us with your gut health.

When recommending, don't forget to make sure you're registered for our Refer a Friend scheme so you can offer a discount to anyone new and receive a reward yourself too

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