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Swyft Home DE Reviews 

181
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers had a great experience with this company. Customers frequently mention that the furniture is exceptionally comfortable, looks wonderful in their homes, and comes with impressively high quality. Consumers also appreciate the straightforward assembly process, along with the friendly and well-coordinated support provided throughout the purchasing journey. However, some customers also noted that shipping took a very long time or that delivery dates were changed repeatedly without proper communication. A few people experienced frustrating issues with items arriving broken, delayed for months, or missing entirely from their orders. Despite these occasional logistical setbacks with transportation, most people remain very satisfied with the final products they received.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that furniture items like sofas and chairs... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many consumers praise the fast... See more

Quality

Users describe positive interactions with quality, consistently praising the craftsmanship and stylish design... See more

Order

Clients share ambiguous opinions on order experiences, balancing frustration with satisfaction. Consumers... See more

Service

Customers report general satisfaction and positive experiences with service, highlighting great quality and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product is great, quality and assembly, too. I was not completely satisfied with the delivery. I could choose a date-which I did-but it got changed to another day without notification. The phone numbe... See more

Company replied

Rated 4 out of 5 stars

The chairs are great. They were well packed so that they arrived in one piece. One star off for not keeping our original delivery date - which was a huge hassle- because i stayed home from work for no... See more

Company replied

Rated 4 out of 5 stars

Box was a bit damaged but the chairs were packed well enough that they were fine. Chairs look great and we are really happy with. Shipping took forever but arrived when they said they would.

Rated 4 out of 5 stars

The quality is very good. The product is exactly as described. The delivery company was friendly and delivered on time.

Company replied


Company details

  1. Sofa Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Flat Pack Assembly
  5. Furniture Store
  6. Living Room Furniture Store

About Swyft Home DE

Written by the company

Wir sind ein Möbelunternehmen aus London, das die Möbelbranche revolutioniert.

Uns war klar, dass es eine bessere Möglichkeit geben musste, Möbel herzustellen, und fragten uns, warum Möbel nicht in kompakten, handlichen Kartons geliefert werden. Wäre es nicht einfacher, wenn Möbel in wenigen Tagen direkt zu deiner Tür geliefert und auch durch schmale Treppenhäuser passen würden? Und du die Möbel in wenigen Minuten ohne Werkzeug zusammenbauen könntest?

Wir finden, dass Möbel so flexibel sein sollten, dass du dein Zuhause ganz nach Wunsch gestalten kannst. Deshalb haben wir in den letzten fünf Jahren zeitlose Produkte entwickelt, die unsere Kunden lieben.

Swyft macht Möbel einfach.

Contact info

4.1

Great

TrustScore 4 out of 5

181 reviews

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4.1

All reviews

(181)

142 reviews in the last 12 months

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Rated 4 out of 5 stars

Great looking chairs

Box was a bit damaged but the chairs were packed well enough that they were fine. Chairs look great and we are really happy with.
Shipping took forever but arrived when they said they would.

11 February 2026
Rated 1 out of 5 stars

Never again!!

Ordered 4 Chairs and a TV Bank in the beginning of september. All articles should have been delivered in the end of October. Turned out, they just delivered the Chairs and said they have issues with the TV Bank (which was in stock when I ordered in September btw.).
TV Bank was finally delivered mid December, unfortunately broken! It got replaced mid January - guess what? BROKEN! Exactly at the same spot!
Customer service is very hard to reach and it takes ages to get support.
Sending back the TV Bank now and will never ever purchase again from Swyft!!

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Great company, great product

Fantastic experience from customer service and communication, order, and the product itself. I really really like my new chairs! Such a pity to they have just discontinued delivering to Switzerland..

19 December 2025
Swyft Home DE logo

Reply from Swyft Home DE

Thank you so much for your wonderful feedback!

Rated 5 out of 5 stars

Great experience & products

Very friendly customer service, fast delivery, great user surface. Great products.

29 December 2025
Swyft Home DE logo

Reply from Swyft Home DE

Thank you so much for your wonderful feedback!

Rated 5 out of 5 stars

Quality product

Quality product, better than expected. Plus quick delivery. I will def shop again at Swyft.

17 December 2025
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Reply from Swyft Home DE

Thank you so much for your wonderful feedback!

Rated 5 out of 5 stars

Friendly, helpful and punctial

The overall impression was that of a company well trained to be effective and proffessional. Happy to do
their business and proud of their creations. I am truly happy to have bought with them.

10 December 2025
Unprompted review
Swyft Home DE logo

Reply from Swyft Home DE

Thank you so much for your wonderful feedback!

Rated 5 out of 5 stars

2x Sofa Modell 2

Amazing products! Love my new funiture.
Communication and service were excellence.
It was not the last time I bought there.
Thank you so much.

16 November 2025
Unprompted review
Rated 5 out of 5 stars

The customer service is really…

The customer service is really outstanding and helpful. Thank you Abdulrahmen Kahled - you sorted everythig out for me! The delivery also really well coordinated with Rhenus.
The products from Swyft are super quality for the price and very stylish.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Good quality

Good quality, nice Design and quick delivery!

11 November 2025
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Reply from Swyft Home DE

Wir freuen uns sehr, dass Ihnen unser Produkt so gut gefällt. Vielen Dank für Ihre positive Rückmeldung!

Rated 5 out of 5 stars

fast delivery

fast delivery, good product, easy assembly

3 November 2025
Swyft Home DE logo

Reply from Swyft Home DE

vielen Dank für Ihr wertvolles Feedback!

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