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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, supportive approach, and dedication, which significantly contributes to a positive learning environment. The product, including courses, practice materials, and mock tests, is frequently highlighted as highly effective, well-organized, and instrumental in helping users achieve their goals. The service is often described as excellent, with many people appreciating the valuable guidance and strategies provided. However, some customers expressed dissatisfaction with the one-on-one classes, finding them less effective or not aligned with their expectations. A few people also felt that the video content could be more concise and include more practical examples, while some found the provided practice materials to be too similar to official OET resources, leading to a less engaging experience.

What people talk about most

User experience

People report positive experiences with user experience. Many customers praise the well-structured courses,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the teachers and the entire... See more

Product

Clients share positive opinions on the product, with many reviewers highlighting its effectiveness in helping... See more

Service

Customers consistently note positive experiences with service. Many reviewers express gratitude for the... See more

Quality

Users describe positive interactions with quality. Many reviewers praise the high-quality learning materials,... See more

Based on these reviews

Rated 5 out of 5 stars

I passed my OET exam first attempt with Swoosh English. I contacted them on WhatsApp and immediately I got a call, got linked to Cyreal who did an amazing job. Based on our conversation he helped me c... See more

Company replied

Rated 5 out of 5 stars

Tasnim made my learning experience absolutely wonderful. She’s not only incredibly knowledgeable and skilled, but also patient, supportive, and genuinely caring beyond just academics. I truly wouldn’... See more

Company replied

Rated 5 out of 5 stars

Thanks to the amazing teachers at Swoosh English—especially Alex, Else, Fraser, and Louise—I was able to understand the OET structure, the types of questions, and how to approach them with confidence.... See more

Company replied

Rated 5 out of 5 stars

🌟 I Finally Did It ! After many trails , I’m beyond happy to share that I’ve finally passed my OET with Band B!✨ At the beginning, I studied on my own — but joining Swoosh English one to one... See more

Company replied


Company details

  1. English Language School
  2. English Language Instructor
  3. Language Course Provider
  4. Language School
  5. Private Tutor

Written by the company

Swoosh English is an online school offering OET, PTE & IELTS preparation for medical & other professionals, brought to you by a team of fully qualified and experienced teachers and ex-examiners. Get the score you deserve, and live and work in your dream country.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

596 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Keep working

Keep working, keep striving, never give up! I failed at reading in my first attempt. Then, Else and the rest of the live classes teachers helped me to achieve my score in OET Medicine! Was taught, but not impossible! To God be the Glory! Happy Passover, beautiful people!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

We finally got in touch after 8 days…

We finally got in touch after 8 days and they explained that it was a system error. Now I've got the course and some bonus materials and hope this was just "one off". The support is really polite, in my case it was Icy. If I could advise something to improve it would be responsivness to peoples messages. Other than that, my commendation.

7 April 2026
Unprompted review
Rated 4 out of 5 stars

Try out Swoosh OET tutorials!!

The tutorial videos are easy to understand and they contain key tips which changed the way I approach questions. I can feel my confidence increasing steadily, and I can't wait to write the exams. I guess the end will justify the means.

5 April 2026
Unprompted review
Swoosh English logo

Reply from Swoosh English

Hi Abdul-Rauf,

Thank you for your kind words, we really appreciate it.

It’s great to hear that the tutorials and key strategies are already helping to shift how you approach the exam. That change in approach is often what makes the biggest difference, and it’s good to hear your confidence is building as a result.

Keep going with the process, and we’re here to support you all the way through to exam day.

Wishing you the very best of luck with your exam.

Swoosh English Team

Rated 1 out of 5 stars

Disappointing experience

While the videos are presented by a teacher who explains the material clearly, all of the examples used are taken directly from official OET preparation materials. None of the examples appear to be original, which in my opinion raises concerns about intellectual appropriation.

For me, this resulted in a disappointing experience and ultimately felt like a waste of time, as I was already familiar with the official examples and had memorized many of the answers. I was expecting original practice material that would help me genuinely improve my skills, rather than repeated content from existing sources.

1 April 2026
Unprompted review
Swoosh English logo

Reply from Swoosh English

Hi Rachel,

Thank you for your feedback, and I’m really sorry to hear that your experience didn’t meet your expectations.

We want to reassure you that we have already responded to your review and made multiple attempts to contact you directly, as it’s very important to us that we fully understand your experience and put things right. At the moment, we haven’t been able to identify your contact and account details in our system, have not received any support queries through our customer service channels and we haven’t yet received a response to our request for further details, which is preventing us from supporting you properly.

We would genuinely like to resolve this for you and make sure you get the value and support you were expecting, so if you can share your details with us, we will prioritise this straight away.

To clarify, the vast majority of the material in our courses is original, in-house content developed by our academic team specifically to help candidates improve and pass the OET exam. This includes our own practice materials, mock exams, model answers, writing corrections, and structured lessons built from years of experience supporting students.

In addition to this, we do reference some official OET preparation materials. This is used deliberately as a teaching tool, allowing us to break down real exam-style questions and demonstrate how to approach them effectively. These are included as supplementary examples rather than the core of the course.

It sounds like you may not have been directed to the full range of our original materials, which is something we would be more than happy to help you with once we’re able to locate your account.

We appreciate you raising this, and we’re here to help resolve it as quickly as possible.

Swoosh English Team

Rated 5 out of 5 stars

The live and recorded lectures were…Enriching

The live and recorded lectures were awesome, and the teachers were so supportive and friendly throughout.

31 March 2026
Unprompted review
Swoosh English logo

Reply from Swoosh English

Hi Silas,

Thank you so much for your feedback.

We’re really glad to hear you found the live and recorded lectures enriching, and that our teachers made a positive impact on your experience. That support is something we take a lot of pride in.

We appreciate you taking the time to share this.

Swoosh English Team

Rated 5 out of 5 stars

My experience was great because of the…

My experience was great because of the strategies used to ensure you always want to reach yout for your laptp and practice more. the institution helps you practice smart .
They are really doing very well for candidate. Just follow what your teacher tells you and you are good to go

27 March 2026
Unprompted review
Swoosh English logo

Reply from Swoosh English

Hi Yvonne,

Thank you for your lovely feedback.

We’re really pleased to hear that the strategies and approach helped you stay motivated and practise more consistently. Learning how to practise smart is such an important part of succeeding in the OET.

We appreciate your recommendation and are glad you had a positive experience with us.

Swoosh English Team

Rated 5 out of 5 stars

It was truly amazing to review at…

It was truly amazing to review at Swoosh most especially having the most kind and considerate mentors. To name a few let me extend my sincerest gratitude to Alex, Louise, Mark, Tasnim and most especially to lovely Lisa, who has been so generous and amazing mentor since day 1. I highly recommend Swoosh and all my mentors, not to mention lisa as I had several sessions with her and learned a lot from her. Again, thank you very much and hope you all the best.

25 March 2026
Unprompted review
Swoosh English logo

Reply from Swoosh English

Hi Rechelly,

Thank you so much for your kind words and recommendation.

It’s wonderful to hear that you had such a positive experience with the team, and we’ll be sure to pass your message on to Alex, Louise, Mark, Tasnim, and especially Lisa. They’ll be delighted to hear this.

We really appreciate you taking the time to share your experience.

Swoosh English Team

Rated 5 out of 5 stars

Was really Good and I recommended some…

Was really Good and I recommended some people to try it. Its worth learning with you

9 February 2026
Unprompted review
Swoosh English logo

Reply from Swoosh English

Hi Hanna,

Thank you for your feedback.

We’re really glad to hear you had a positive experience and that you’ve recommended us to others, that means a lot to us.

Swoosh English Team

Rated 5 out of 5 stars

The speaking and writing part so much…

The speaking and writing part so much better than the listening and reading, the speaker is more dinamic and invite you to be really into the class

18 March 2026
Unprompted review
Swoosh English logo

Reply from Swoosh English

Hi Francisca,

Thank you for your honest feedback.

We’re really pleased to hear that you found the speaking and writing classes engaging and effective. We also appreciate your comments on listening and reading, and we’ll take that on board as we continue to improve those areas.

Thanks again for sharing your experience with us.

Swoosh English Team

Rated 5 out of 5 stars

Enough room for learning situation

17 March 2026
Unprompted review
Swoosh English logo

Reply from Swoosh English

Hi Fredrick,

Thank you for your review.

We’re glad to hear you found the learning environment supportive and beneficial. We appreciate you taking the time to share your experience.

Swoosh English Team

Rated 5 out of 5 stars

I love how simplified and every thing…

I love how simplified and every thing sounds fun, how all the teachers are doing thair best to satisfy the students.

1 February 2026
Unprompted review
Swoosh English logo

Reply from Swoosh English

Hi Yosra,

Thank you so much for your kind feedback.

We’re really glad to hear that you found the lessons clear, engaging, and enjoyable, and that our teachers made a positive impact on your experience.

We appreciate you taking the time to share this.

Swoosh English Team

Rated 5 out of 5 stars

I find it very helpful especially for…

I find it very helpful especially for me.

13 March 2026
Unprompted review
Swoosh English logo

Reply from Swoosh English

Hi Faith,

Thank you for your feedback.

We’re really pleased to hear that you’re finding the course helpful, and we wish you all the best with your preparation.

Swoosh English Team

Rated 5 out of 5 stars

I'm enjoying the courses,very…

I'm enjoying the courses,very explanatory

12 March 2026
Unprompted review
Swoosh English logo

Reply from Swoosh English

Hi Eunice,

Thank you for your kind words.

We’re really glad to hear that you’re enjoying the course and finding the explanations clear and helpful.

Wishing you continued success with your preparation.

Swoosh English Team

Rated 5 out of 5 stars

Thank you very much Swoosh English

Thank you very much Swoosh English. The package was really helpful with adequate practice materials. A special thanks to Lisa Irvine for the one-to-one speaking classes. She was very supportive.

12 March 2026
Unprompted review
Swoosh English logo

Reply from Swoosh English

Hi Wilhemina,

Thank you very much for your feedback.

We’re really pleased to hear that you found the course helpful and that your one-to-one speaking sessions with Lisa were valuable. We’ll be sure to pass your kind words on to her.

We appreciate you taking the time to share your experience.

Swoosh English Team

Rated 5 out of 5 stars

Passed in my FIRST attempt with a…

Passed in my FIRST attempt with a series of scores: L390R350W390S430
Initially, I was overwhelmed with the tremendous numbers of materials when I opened my portal. Then, as I started watching videos, I learned a day at a time. As days passed, I started to explore my materials and joined the online classes. I patiently watched the recorded videos if I missed to attend the online class. It helped me greatly. How I thanked Grace's recorded videos, Mark's online class for reading and listening class, Fraser's one - on - coaching, and Lisa's speaking class.

12 March 2026
Unprompted review
Swoosh English logo

Reply from Swoosh English

Hi Katrina,

Congratulations on passing on your first attempt, that’s an excellent achievement.

We’re really pleased to hear that the structure of the course, along with the live classes and recorded content, helped you build your skills over time. It’s great to see how you made full use of the resources available.

We’ll also be sure to pass your kind words on to Grace, Mark, Fraser, and Lisa.

Thank you for sharing your experience, and we wish you all the best moving forward.

Swoosh English Team

Rated 4 out of 5 stars

I have an excellent experience with…Swoosh

I have an excellent experience with Swoosh English. As I was struggling with listening and reading and I was fully desperate. Although, I joined Swoosh just before 2 weeks of my exam,it helped me alot. I believe that joining them at least for 1 month before exam would be more than helpful to get your desirable grades.

7 February 2026
Unprompted review
Swoosh English logo

Reply from Swoosh English

Hi Rokiya,

Thank you for your feedback.

We’re really glad to hear that the course helped you, especially with listening and reading, even within a short period of time. We completely agree that giving yourself more time can make an even bigger difference.

We appreciate you sharing your experience and recommendation.

Swoosh English Team

Rated 2 out of 5 stars

The videos should be more straight to…

The videos should be more straight to the point and should contain more explanations about the exemples. Too much talk and very little practice. The quiz are silly, should be a simulation of each section instead about theory. Also one to one classes available only Monday to friday until maximum 6pm. For who works, would be impossible to find a slot. I think the course is too expensive for those youtube videos that it contains. Not happy at all

11 February 2026
Unprompted review
Swoosh English logo

Reply from Swoosh English

Hi Ricardo,

Thank you for taking the time to share your feedback. We're sorry to hear that the course didn’t meet your expectations.

We’re always working to improve our materials, so your comments about the videos, explanations, and practice activities are very valuable. We also understand that class scheduling can be challenging for students who work full-time, and we’re continuing to review ways to offer more flexibility.

If you're open to it, we’d really appreciate the opportunity to discuss your experience and see how we can better support your preparation. Please feel free to contact our team at support@swooshenglish.com.

Thank you again for your feedback.

Best wishes,
The Swoosh English Team

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