The customer service is extremely helpful and responsive very quickly. There's benefits to bringing your friends and referrals. The information and market stats are dead on accurate. I cannot s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It's my first time experience with switch market and I've found it's kinda weird that we need to agreed on document for 100% bonus and I kept searching for it. However Carlo the customer service, help... See more
Company replied
Setting up has been made a breeze with Switch Markets customer support team. I've been guided throughout the setup with different customer support specialists as I've been stepping away my computer du... See more
Company replied
I have opened second account with them and can’t describe how flexible and friendly they are. 100% deposit bonus every time withdrawals literally instant. Customer service spot on. Today Carlo helped... See more
Company replied
Company details
Written by the company
Regulated and transparent trading broker. Trade markets from around the world. 24/7 support.
Contact info
4.7
Excellent
881 reviews
Replied to 93% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Julliet E
Julliet E
I am most grateful and delighted with the kind and professional way this staff assisted with my issue. I am privileged and pleased to join this platform, thank you.
4 July 2025
Unprompted review
Reply from Switch Markets
Hi Raia,
Thank you so much for your wonderful feedback! We're truly happy to hear that Julliet provided you with kind and professional support. We're excited to have you on board and look forward to being part of your trading journey.
If you ever need anything, we're here for you!
Regards,
The Switch Markets Team
Juliet E is diligently working into an…
Juliet E is diligently working into an issue by my own fault. She has been great this far
3 July 2025
Unprompted review
Reply from Switch Markets
Hi Greg,
Thank you for your kind words! We're glad to hear Juliet has been helpful and supportive while assisting you. We appreciate your trust in us and are always here to help whenever you need it.
If there's anything else we can do, don’t hesitate to reach out!
Regards,
The Switch Markets Team
Best Broker ever
Best Broker ever. Hands down. And thanks Jonathan R for your quick, professional and friendly response!
30 June 2025
Unprompted review
Reply from Switch Markets
Wow, thank you so much, Chris! We're thrilled to hear you had a great experience. Big shoutout to Jonathan for delivering such quick, professional, and friendly support.
We appreciate your kind words, and if you ever need anything, we're always here to help!
Regards,
The Switch Markets Team
Reply from Switch Markets
Hi Muhammad, thanks for sharing your feedback!
If you're new to using our platform, don't worry, we're here to guide you every step of the way.
Feel free to reach out anytime if you have questions or need support. We're happy to help you get started!
Best regards,
The Switch Markets Team
Reply from Switch Markets
Thanks for the shoutout, Ryke! We're glad Carlo could assist you. If there's anything else you need, we're always here to help.
Been with switch markets for a while…
Been with switch markets for a while now . Never has issues with withdrawls I’ve had 3 so far and all have come within 24 hours . I had a slight issue with crypto but a member of there team Danilo L has been brilliant and was fast responsive and got the issue resolved quick
22 June 2025
Unprompted review
Reply from Switch Markets
Hi Logan,
Thank you so much for the amazing review! We’re thrilled to hear that your withdrawals have been smooth and timely. We're also glad that Danilo was able to assist with your crypto issue and resolve it quickly. We always strive to provide excellent service, and your feedback means a lot to us.
If you ever need anything else, don’t hesitate to reach out. We’re here to help!
Cheers,
The Switch Markets Team
Best broker service
This is a highly secure and professional broker I would recommend to my friends.
11 June 2025
Unprompted review
Reply from Switch Markets
Hi Mohammad,
Thank you for your kind words and trust in Switch Markets! We're committed to providing a secure and professional trading environment, and it's great to hear that you'd recommend us to your friends.
We’re grateful to have you with us! Happy trading!
Regards,
The Switch Markets Team
Customer service ios brilliant
I joined switch markets recently and its been a great service from customer support. They are fast to answer any questions and very efficient and friendly. Carlo has helped me getting to know their products and I highly recommend this broker to all traders
18 June 2025
Unprompted review
Reply from Switch Markets
Hi Christian,
Thank you for the wonderful review and for choosing Switch Markets! We're so glad to hear you've had a great start with us. Carlo and the rest of the team are always here to support you — fast, friendly, and efficient is what we aim for!
We truly appreciate the recommendation and look forward to being part of your trading journey.
Warm regards,
The Switch Markets Team
Good service from Juliet E.
16 June 2025
Unprompted review
Reply from Switch Markets
Hi Pawel,
Thank you for your feedback! We're glad to hear you had a good experience with Juliet E. We'll make sure she sees your message.
We appreciate you being part of the Switch Markets community!
Cheers!
The Switch Markets Team
Jonathan R
Jonathan R. he helps me lot for resolve my vps problem.Thank you very much
15 June 2025
Unprompted review
Reply from Switch Markets
Hi there,
Thank you for your great feedback! We're glad to hear that our team was able to help, and we’ll be sure to pass your thanks on to Jonathan for resolving your VPS issue.
We’re always here to support you. Happy trading!
Warm regards,
The Switch Markets Team
No matter how good the offer of other…
No matter how good the offer of other trading platforms, I always come back to SWITCH MARKET. Their customer service support is SUPERB! A BIG shout out to Carlo, - MY KABAYAN, he makes the customer at home and serves fast and efficiently.
13 June 2025
Unprompted review
Reply from Switch Markets
Hi Jonathan,
Thank you so much for the kind words and for your continued trust in Switch Markets! We're thrilled to hear that our customer support, especially from Carlo, made you feel at home. We'll make sure he sees your shoutout! 💙
Happy trading, and we’re always here if you need anything!
Regards,
The Switch Markets Team
Fast and as usual great experience with…
Fast and as usual great experience with boss carlo
6 June 2025
Unprompted review
Reply from Switch Markets
Hi Shaheed,
Thank you for the awesome review! We’re so glad to hear you had another great experience, and we’ll make sure to pass along your kind words to Carlo. He’ll be happy to know he’s been such a positive part of your experience!
If you need any help or have more feedback, feel free to reach out anytime.
Cheers,
The Switch Markets Team
I love this broker
I love this broker
With all the bonus and the benefits
And most of all they have a very wonderful customer service. I chart with Juliet at customer service and the experience was wonderful
5 June 2025
Unprompted review
Reply from Switch Markets
Hi Fabong,
Thank you for the wonderful review! We're so happy to hear that you love the bonuses, benefits, and, most importantly, our customer service. Juliet will be thrilled to know that you had such a positive experience chatting with her!
If you ever need anything else or have more questions, don’t hesitate to reach out. We’re always here to help!
Best regards,
The Switch Markets Team
I am a fully registered and verified…
I am a fully registered and verified trader with switch market. And my experience is wow. This the only broker I have ever seen that offer free VPS, free AI for building forex bot, and 100% bonus on your deposit. Adding to that they have wonderful customer service. I chart Mr Carlo at the customer service he was the best. And feel like I should also request to talk to him. I like this broker switch market very much.
4 June 2025
Unprompted review
Reply from Switch Markets
Hi Angelbel,
Thank you so much for the fantastic 5-star review! We’re thrilled to hear that you’re having a great experience with Switch Markets.
It's awesome that you’re taking advantage of our free VPS, AI tools, and deposit bonus, we’re committed to offering the best resources to help traders like you succeed!
We’re also glad to hear that Carlo in customer service has been so helpful. We’ll be sure to pass on your kind words to him. 😊
We’re looking forward to supporting you on your trading journey, and don’t hesitate to reach out anytime if you need anything!
Cheers,
The Switch Markets Team
Instant services and good to have…
Instant services and good to have business with them
2 June 2025
Unprompted review
Reply from Switch Markets
Hi VE R,
Thanks so much for your positive feedback! We’re happy to hear you’re satisfied with our instant services. Looking forward to continuing to work with you!
Warm regards,
The Switch Markets Team
Thank you
Thank you, Carlo for the quick customer service response!! I really appreciate it!!! Best for Pinoy traders out there!!
28 May 2025
Unprompted review
Reply from Switch Markets
Hi Ned,
A huge Salamat from all of us at Switch Markets!
We're thrilled to hear Carlo came through with lightning-fast support, we’ll be sure to pass along your thanks.
It means a lot to be called the "best for Pinoy traders", we’re proud to support our Filipino trading community with service that truly delivers.
Thanks again for the love, we’ve always got your back.
Happy trading!
The Switch Markets Team
Great customer support within minutes
Great customer support within minutes. unmatchable service
27 May 2025
Unprompted review
Reply from Switch Markets
Hi Prabhu,
Thank you for your amazing feedback! We're glad to hear you had a great experience and that our support team was able to assist you so quickly. Providing fast and reliable service is what we strive for every day.
We appreciate your trust in Switch Markets!
Best regards,
The Switch Markets Team
Great experience
Great experience! Very smooth transaction. Big thanks to Mr. Carlo for the excellent assistance and hassle-free service. Highly recommended
27 May 2025
Unprompted review
Reply from Switch Markets
Hi Nestor,
Thank you for your kind words and for sharing your great experience with us!
We’re so pleased to hear everything went smoothly and that Carlo was able to provide excellent, hassle-free assistance. Your recommendation means a lot to us, we’ll be here whenever you need support.
Warm regards,
The Switch Markets Team
Jonathan R
Jonathan R. was really helpful and prompt when giving answers to a question. which is what i really liked.
26 May 2025
Unprompted review
Reply from Switch Markets
Hi Aristeo,
Thanks for sharing your experience! We’re happy to hear Jonathan was helpful and quick with his answers, that’s exactly the kind of support we aim to provide.
If you ever need anything, we’re here 24/7 to assist you.
Best regards,
The Switch Markets Team
What can I say? Switch over today!
Great experience with my broker. I’ve been with them for over a year now and can’t complain about anything. In particular, Carlo has been able to help me set up some accounts and get running. Definitely recommended if you’re looking for a reliable broker and service experience. Withdrawals are also handled fast which is a huge benefit.
23 May 2025
Unprompted review
Reply from Switch Markets
Hi Nate,
Thank you so much for your fantastic review and for being with us for over a year. We truly appreciate your continued trust in Switch Markets!
We’re thrilled to hear that you've had such a great experience, especially with Carlo’s support. It's great to know our fast withdrawal process and reliable service are making a real difference for you.
Thanks again for the recommendation, we're here whenever you need us!
Best regards,
The Switch Markets Team
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