Switched On Yorkshire Reviews 49

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Heat pump and panels fitted and working fine by a friendly and professional group of lads. Any teething problems and they were straight out,and most importantly I can call any time for any aftercare n... See more

Rated 1 out of 5 stars

Just the worst, simply pathetic to the point the point we had to get the boiler replaced after a year. Wasnt powerful enough, broke instantly and needed a new pump and they tried to give us the manu... See more

Company replied

Rated 5 out of 5 stars

Had new ideal boiler fitted by Carl today. Lovely guy, very professional, he was very efficient, explained everything very clearly. He did a fabulous job and cleaned up after himself excellently. Was... See more

Company replied

Rated 5 out of 5 stars

We had Danny and Josh fit our solar panels today and Ben and another guy ( sorry didn’t get his name) doing the electrical work . Such nice young men , worked hard , didn’t stop , from the time they... See more

Company details

  1. Boiler Supplier
  2. Energy Equipment and Solutions
  3. Heating Equipment Supplier
  4. Boiler and Heating Service
  5. Solar Energy Equipment Supplier

Written by the company

At Switched On Yorkshire, we pride ourselves in providing the best service to our customers. Whether that's a one-time boiler replacement, a service or a smart home installation. Whatever your home improvement needs, we're here to help. We're registered suppliers of the Government backed ECO4 funding scheme. The Energy Company Obligation (ECO4) is a UK Government energy efficiency scheme, to tackle fuel poverty and help reduce carbon emissions. If you’re household income is below £31,000, OR you are in receipt of certain benefits, you may qualify for the funding. Get in touch to find out if you are eligible. Renewable Technologies are the future, providing clean, effective and cost-efficient ways to heat your home and power your electric vehicles. We can guide you on the ideal solution for your renewable technology journey. Everyone should have access to home improvement and energy efficient solutions. This is why we provide finance options with affordable rates and repayment plans.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

49 reviews

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Rated 5 out of 5 stars

Spoke with Charlotte today in regards…

Spoke with Charlotte today in regards to having an airsource heatpump at my property shes explained the process from start to finish answered all the questions I had and arranged a call back from a surveyor to discuss further, she was polite and friendly and real credit to the company, im looking forward to the rest of my journey with switched on.

24 November 2022
Unprompted review
Rated 5 out of 5 stars

Recently had a new boiler installed…

Recently had a new boiler installed with switched on and was very pleased with their services, Rachel was the first person I spoke with and she arranged everything for me and kept me in the loop throughout, everything went smoothly and I am very happy with my new boiler especially with the weather getting worse!

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Electrical work to support connections of Solar Panels

The two electricians Jake & Ben were excellent, two very diligent electricians who carried out the work to my property with respect for my property & were extremely polite & helpful.
Their workmanship was of the highest standard, involved us in every step of installation, this made us very confident that we had engaged a top quality company & operatives.
The finished product is great quality, looks good & delivers exactly what we required.
10* for a great Company

23 November 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful staff

Spoke to Rachel about my new solar panels. She was very friendly and knowledgable. Would definitely recommend.

16 November 2022
Unprompted review
Rated 5 out of 5 stars

New boiler, just in time for christmas

Recently had a new boiler and Hive device installed for the first time in my first home.

Luckily the process was made less stress inducing by everyone involved from Switched On. Everyone throughout the process was personable, professional and luckily patient (with my many questions).

I had a worker called Ryan install the Boiler and he was excellent.
I was very pleased with how quickly everything as sorted.

Overall a great experience and I'm really happy with both the boiler and Hive.

27 October 2022
Unprompted review
Rated 5 out of 5 stars

Recently had an air source heat pump…

Recently had an air source heat pump and solar panels fitted with Switched On and they were fantasic throughout the whole process, i dealt with Rachel in the office from start to finish and she was brilliant, nothing was too much trouble and she kept me informed through the entire install, very happy with my new system.

14 November 2022
Rated 1 out of 5 stars

Dragging on for months

We had an AirHeat Source Pump and Solar Panels on order since august. Took 4 weeks from having the old boiler removed to get the new heating working. Left us with no hot water & heating for 3 weeks. Still got problems which have not been resolved. I didn’t want to give a negative review but I’ve been waiting weeks for them to ring back. The solar panels were meant to be installed in September. Still waiting. Terrible service.

RE: Response; Seriously ? How many customers do you have called Saffron Prior who are waiting for Solar Panels to be installed? The link that you have provided just takes me to your website. Surely, with only a small amount of effort, you can managed to find my contact details.

16 November 2022
Unprompted review
Switched On Yorkshire logo

Reply from Switched On Yorkshire

Good afternoon, we're sorry to hear of your experience and we'd like to look into this further. Can you send further details including your contact details and property address via following the contact us link on our website; https://switchedon.info/contact-us/.

Thank you

Rated 5 out of 5 stars

Ben and Jake arrived on time to check…

Ben and Jake arrived on time to check the new boiler. Great electricians very helpful. Plus they liked dog.

14 November 2022
Unprompted review
Switched On Yorkshire logo

Reply from Switched On Yorkshire

We will pass this on the Ben and Jake, they always have time for the four legged members of peoples families. Thankyou for taking the time to leave this lovely review.

Rated 5 out of 5 stars

Fantastic service from Rachel

I booked a boiler service and received excellent service at a great price. Rachel who made the booking over the phone was lovely, extremely friendly and helpful to me as an older person.

4 October 2022
Unprompted review
Switched On Yorkshire logo

Reply from Switched On Yorkshire

We will be sure to pass this back to Rachel, thankyou for your amazing feedback.

Rated 5 out of 5 stars

Solar Install - Great Team, Great Service

Installers (Josh & the other roofer, Ben, Mark) were very friendly and knowledgable on what they were doing. They clearly explained the Solar system that they installed and how it worked They were very quick and very professional. Would highly recommend SwitchedOn Yorkshire if your looking to get Solar installed

11 November 2022
Unprompted review
Switched On Yorkshire logo

Reply from Switched On Yorkshire

We will send this review to all the installers involved, Thankyou for the lovely feedback.

Rated 5 out of 5 stars

Efficient heat installation

Recently had an Air source heat pump and solar installation completed; couldn’t have asked for a better service. The team were so helpful and super informative. Would use again.

15 October 2022
Unprompted review
Switched On Yorkshire logo

Reply from Switched On Yorkshire

Thankyou for taking the time to leave us this review, we will pass this on to the teams involved. Thankyou

Rated 5 out of 5 stars

Absolutely fantastic experience boiler…

Absolutely fantastic experience boiler fitted expertly to a very high standard ..everybody from the start was so helpful from office staff to engineers and management well done ..i dont write reviews but had to for this WELL DONE.....(from kev in the boro)

25 July 2022
Unprompted review
Switched On Yorkshire logo

Reply from Switched On Yorkshire

We appreciate you taking the time to leave us this great review, we are happy we could provide such a positive experience.

Thankyou

Rated 5 out of 5 stars

Tado Installation

I decided to give Switched On a call a few months back now as I wanted a new smart thermostat fitting and liked the fact they are a family run business. The price was decent and Carl arrived on time as promised in the morning, I had to leave him to it as I was rushing to work, came home later that day to not a single bit of dust or mess anywhere, he even give me a call once it was done and explained where everything was and how to use it. I did have a few questions a week or so later as I was struggling to figure the app out and spoke to a lovely girl in the office who was so helpful and answered all my questions. Overall very happy with the service I received and will 100% be using them again when I next need something doing

6 February 2022
Unprompted review
Switched On Yorkshire logo

Reply from Switched On Yorkshire

Good Morning, Thankyou for your review we are very happy to read that you had a great experience and that we could help with your questions over the phone, if you need anything else please don't hesitate to call us and thanks again.

Rated 5 out of 5 stars

Boiler installation

Matthew and Chris came today to replace our boiler they were very friendly, helpful and professional. The job was completed to a very high standard cleaning up after themselves and we could not fault them.
Thank you both for a great job.
Peter & Ivy Warnes

4 February 2022
Unprompted review
Switched On Yorkshire logo

Reply from Switched On Yorkshire

Good Morning, we are very please to read your great review, thankyou for taking the time to leave this and we will be sure to pass on your lovely feedback to our engineers. Thankyou

Rated 5 out of 5 stars

Excellent service

Had new ideal boiler fitted by Carl today. Lovely guy, very professional, he was very efficient, explained everything very clearly. He did a fabulous job and cleaned up after himself excellently. Was also careful to wear shoe protectors on my new carpet and not let my Houdini dog escape. Absolutely five star service. Thank you Carl 😊

3 February 2022
Unprompted review
Switched On Yorkshire logo

Reply from Switched On Yorkshire

Good Afternoon, Thankyou for your amazing response we will be sure to pass this review on to Carl. Enjoy your new boiler. We are grateful that you took the time to leave us this feedback!

Rated 5 out of 5 stars

Job completed (satisfactory)

Had a boiler conversion from tank to combination boiler, I was happy with the initial fit but then we formed a leak under the sink from a spurred pipe . After a little confusion Charlotte was brilliant and sorted the problem ASAP, can not thank her enough. Would also like to mention Carl the fitter who was a smashing pleasant bloke whose work was of a very high standard and he explained every aspect of the fit before he proceeded, thankyou switched on Yorkshire

2 February 2022
Unprompted review
Switched On Yorkshire logo

Reply from Switched On Yorkshire

Good afternoon, we're sorry to hear of your experience and we'd like to look into this further. Can you send further details including your contact details and property address via following the contact us link on our website; https://switchedon.info/contact-us/.

Thank you

EDIT: I am very please we could get this sorted for you and I will be sure to pass on your kind feedback to Carl and Charlotte. Thankyou for your valued custom.

Rated 5 out of 5 stars

New boiler fitted today great service…

New boiler fitted today great service start to finish highly recommended.

25 January 2022
Unprompted review
Switched On Yorkshire logo

Reply from Switched On Yorkshire

Thanks for your kind review! We’re always grateful to receive such positive feedback from our valuable customers

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