I needed help to cancel a phone contract as, for some reason, I couldn't do this online. After a lot of patience trying different solutions Kim helped resolve the issue. I have always dealt with Kim r... See more
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Company details
Written by the company
Award winning not for profit energy and telecoms broker - donate upto 80% of our profits from your switch to your chosen good cause.
Contact info
Unit 3 Bensham Street, NE35 7LN, Sunderland, United Kingdom
- 0191 303 9404
- info@switchaid.org
- switchaid.org
Great Service
Brandon and the rest of the team at Switchaid were all really helpful. Found me some fab deals at really competitive prices.

Reply from SwitchAid
Great service for not-for-profits like…
Great service for not-for-profits like us in need of essential communications tools like mobile phones! Once the right documentation had been completed we received the phone the next day.

Reply from SwitchAid
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