Swissklip Reviews 

954
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 284 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting that support staff are extremely responsive, polite, and always quick to resolve any issues. People also deeply appreciate the user-friendly experience, fast shipping, and effective devices that perform wonderfully for cleaning dental items and eliminating household odors. Some reviewers were not happy with the product quality, mentioning that certain items arrived completely broken or stopped working shortly after the initial purchase. Other consumers felt that specific devices did not deliver the expected results, failed to provide a sufficiently close shave, or did not solve their problems at all.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise items like tooth whitening foam,... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly across different... See more

Response time

Reviewers highlight positive aspects of response time, frequently praising the speedy and professional... See more

Customer service

Consumers find customer service to be positive, highlighting polite and responsive agents who resolve issues... See more

User experience

Reviewers mention positive feedback about user experience, noting that products are very easy to set up and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using your product on a regular basis. I bought a few of the HALOUV but unfortunately still have a bedbug issue. I will say that it has reduced seeing them however I believe because they a... See more

Company replied

Rated 4 out of 5 stars

I LOVE MY LITTLE SWISSKER DEVICE. SO MUCH EASIER TO USE THAT DISINFECTING BY HAND! BUT MY ONLY COMPLAINT IS THAT I FIND IT VERY DIFFICULT TO SEE EXACTLY WHERE THE “FILL LINE” IS BECAUSE OF THE SILVER... See more

Company replied

Rated 4 out of 5 stars

I have been using my UVC lamp in my car to kill bedbugs. I feel it has greatly diminished them. Every now and then if I see one, I just plug it in for an hr or two and leave the car shut and un attend... See more

Company replied

Rated 3 out of 5 stars

Good: ease of application, nice smell, fast drying. Not yet observed: positive results. Although it appears while the nail is growing it’s lower part (4-5 mm) at least for now appears healthy.

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

Personal grooming products


Contact info

3.8

Great

TrustScore 4 out of 5

954 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(954)

262 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have been using this product as…

I have been using this product as instructed and there is no change in my teeth color.

29 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 1 out of 5 stars

WSe could not have in our house with…

WSe could not have in our house with the pets and kids. I sent it back and they refunded the money. I wish it would have been okay But coulkd not take a chance it wouls be harmful to all of us.

9 December 2025
Unprompted review
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Reply from Swissklip

Please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 1 out of 5 stars

I’m sorry

I’m sorry, but my experience has not been good. I have the UV lights plugged in around the apartment and I have them on several times a day, every day, but the apartment still smells old and musty. I’m very disappointed.

27 December 2025
Unprompted review
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Reply from Swissklip

Please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 3 out of 5 stars

I STILL HAVE BED BUGS

I STILL HAVE BED BUGS. I PLACED THE RIGHT NEXT TO A BED BUG FOR AN HOUR AND IT WAS STILL ALIVE! I GAVE IT ANOTHER 30 MINUTES WITH THE SAME RESULTS.

10 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you for sharing your feedback and giving us a review. We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 5 out of 5 stars

So far it’s been about a month and I’m…

So far it’s been about a month and I’m already noticing the infection starting to lighten up .
I know it’s going to take a bit longer to clear up completely but you can definitely tell the difference !!!

23 December 2025
Unprompted review
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Reply from Swissklip

Thank you so much for your feedback.

Rated 1 out of 5 stars

Checkout and shipping is poor

Checkout is not transparent, I was charged for shipping twice. Tracking information was never provided. Email response showed me a link to provide a review with options from good to poor. When I clicked poor there was no place to leave a review, when I check good it took me to a different link and I can actually leave a review. Questionable practices, would not recommend this company

19 December 2025
Unprompted review
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Reply from Swissklip

Please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 1 out of 5 stars

I want to return these

I want to return these. I didn’t realize that we could not be in the home while using them. I have a very sick son (terminal pancreatic cancer) and he is bedridden.

8 December 2025
Unprompted review
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Reply from Swissklip

Thank you for sharing your feedback and giving us a review. We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 5 out of 5 stars

I appreciate the wonderful customer…

I appreciate the wonderful customer service. The item is well made and easy to use.

20 December 2025
Unprompted review
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Reply from Swissklip

Thank you so much for your feedback. Our Customer Service Team works very hard to ensure we provide the best experience for our customers and so we really appreciate your review.

Rated 1 out of 5 stars

Ordered a couple of sizes- got 4 of the…

Ordered a couple of sizes- got 4 of the same. Ordered silicon mats for under the boards and they arrived ripped

20 December 2025
Unprompted review
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Reply from Swissklip

Thank you for sharing your feedback and giving us a review. We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 1 out of 5 stars

Avoid this company

Edit: After posting this review, they reached out to me and refunded my money. I'm a fair person, so I will acknowledge that. However, my rating stands due to the fact that it took a trustpilot review to get someone to contact me after all the attempts I made. I appreciate the refund, but i would not order from them again.
________________________

I ordered a lamp on 11/23. I was supposed to get it on 11/26. I messaged support a week later after tracking my order and it still showed pending. Then they provided tracking information that was different from what I could see, and it showed that it delivered on 11/26. I assured them that I had not received it and my tracking didn't show it moving. They put out another order on 12/9. Ive been tracking it every day. It is now 12/20 and it still shows pending. I have been trying to contact them for a couple days now and they will not return any of my messages or emails. I paid $100 for a lamp and replacement bulb. I want the product or my money back

22 November 2025
Unprompted review
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Reply from Swissklip

We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 5 out of 5 stars

It was probably the best purchase I…

It was probably the best purchase I got. It's like it was a miracle having that.
Took every bed bugs out of my house.
Thank you very much.

18 December 2025
Unprompted review
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Reply from Swissklip

We’re thrilled you are enjoying the product! Thanks so much for taking the time to share your positive experience.

Rated 5 out of 5 stars

Trustworthy

There was a problem with shipping address, and they got ahold of me right away and got the problem taken care of ! Very good work !

17 December 2025
Unprompted review
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Reply from Swissklip

Thank you so much for your feedback. Our Customer Service Team works very hard to ensure we provide the best experience for our customers and so we really appreciate your review.

Rated 5 out of 5 stars

uv-c light killed fleas

Bought uv-c light because of a flea infestation from the dog and cats. I tried everything to get rid of them enough chemicals to make your eyes water.After daily use about an hour a day per room for a couple of weeks they are finally gone.

17 December 2025
Unprompted review
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Reply from Swissklip

We’re thrilled you are enjoying the product! Thanks so much for taking the time to share your positive experience.

Rated 1 out of 5 stars

Does not work on bedbugs I bought 2…

Does not work on bedbugs I bought 2 units just to make sure I got rid of them.After trying one unit I realized I probably made a huge mistake.I don't use the units anymore

1 September 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you for taking the time to share your experience, and we are truly sorry to see this 1-star review. We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 5 out of 5 stars

One of the best purchases I’ve made

One of the best purchases I’ve made! It keeps my room smelling fresh and bug free! My kids and I moved my furniture around and found a bunch of dead bugs. I’m quite sure it’s because of my UV light, and I thank you for this invention.

19 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We’re thrilled you are enjoying the product! Thanks so much for taking the time to share your positive experience.

Rated 5 out of 5 stars

Prescription v. Swissklip

I had been using an expensive prescription solution
that did not work. Swissklip is working!!! Thank you
so much

1 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We’re thrilled you are enjoying our product! Thanks so much for taking the time to share your positive experience.

Rated 5 out of 5 stars

It made the room smell clean and the…

It made the room smell clean and the musty smell was gone.

19 November 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We’re thrilled you are enjoying our product! Thanks so much for taking the time to share your positive experience.

Rated 4 out of 5 stars

Seems to work quite well with…

Seems to work quite well with noticeable results after the first week. Using it for my SomnoGuard has now become a regular morning ritual

13 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

We’re thrilled you are enjoying our product! Thanks so much for taking the time to share your positive experience.

Rated 5 out of 5 stars

Excellent service, good instructions

Personal answer to my inquiry is much appreciated. Also, I can’t speak to the results quite yet, but the product was very well packaged and the assembly is very easy. Everything worked as directed. There is a smell but if you air out the room as directed, it works!

12 December 2025
Unprompted review
Swissklip logo

Reply from Swissklip

Thank you so much for your feedback. Our Customer Service Team works very hard to ensure we provide the best experience for our customers and so we really appreciate your review.

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