Swissklip Reviews 

954
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 284 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting that support staff are extremely responsive, polite, and always quick to resolve any issues. People also deeply appreciate the user-friendly experience, fast shipping, and effective devices that perform wonderfully for cleaning dental items and eliminating household odors. Some reviewers were not happy with the product quality, mentioning that certain items arrived completely broken or stopped working shortly after the initial purchase. Other consumers felt that specific devices did not deliver the expected results, failed to provide a sufficiently close shave, or did not solve their problems at all.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise items like tooth whitening foam,... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly across different... See more

Response time

Reviewers highlight positive aspects of response time, frequently praising the speedy and professional... See more

Customer service

Consumers find customer service to be positive, highlighting polite and responsive agents who resolve issues... See more

User experience

Reviewers mention positive feedback about user experience, noting that products are very easy to set up and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using your product on a regular basis. I bought a few of the HALOUV but unfortunately still have a bedbug issue. I will say that it has reduced seeing them however I believe because they a... See more

Company replied

Rated 4 out of 5 stars

I LOVE MY LITTLE SWISSKER DEVICE. SO MUCH EASIER TO USE THAT DISINFECTING BY HAND! BUT MY ONLY COMPLAINT IS THAT I FIND IT VERY DIFFICULT TO SEE EXACTLY WHERE THE “FILL LINE” IS BECAUSE OF THE SILVER... See more

Company replied

Rated 4 out of 5 stars

I have been using my UVC lamp in my car to kill bedbugs. I feel it has greatly diminished them. Every now and then if I see one, I just plug it in for an hr or two and leave the car shut and un attend... See more

Company replied

Rated 3 out of 5 stars

Good: ease of application, nice smell, fast drying. Not yet observed: positive results. Although it appears while the nail is growing it’s lower part (4-5 mm) at least for now appears healthy.

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

Personal grooming products


Contact info

3.8

Great

TrustScore 4 out of 5

954 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(954)

262 reviews in the last 12 months

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Rated 1 out of 5 stars

HORRIBLE RETURN POLICIES

I purchased 3 Swissker Plaque Busters for $27.24 on March 9, 2026.
Opened & tried 1. I didn't like it.
Seems like a person would only need 1 of these if they haven't been to a dentist or had their teeth cleaned in a long time.
Trying to return it isn't even worth it. They only return the exact purchase price MINUS shipping cost.
Then I also have to PAY to ship them BACK!!
With this kind of return policy, I would never recommend buying anything from this company.

13 April 2026
Unprompted review
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Reply from Swissklip

We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 5 out of 5 stars

I had no idea what to expect from this…

I had no idea what to expect from this funny little light! I had a bed bug and odor problem in my bedroom, I tried everything and nothing was permanent. So,I placed the light on top of my bed and set it for an hour to start with. When the time was up I opened the door and I was immediately struck by a crisp odor in the room, it slowly dissipated and I inspected my twin bed, I didn't see any evidence of life and my mattress was odor free. I knew the real test would be at bedtime, and I slept undisturbed by any little bites. I have 3 cats and that is where my odor issues come from, well, I can't believe how efficiently this light actually disinfects the air. This was a worthwhile investment. It doesn't cover up odors, it eliminates them. And it destroyed the bedbugs. I am thrilled, and I feel confident that I have a much cleaner, and more pleasant home than before. I am 73 and I have seen inventions come and go, but this one is a keeper!

6 April 2026
Unprompted review
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Reply from Swissklip

Thank you so much for sharing your feedback!

Rated 5 out of 5 stars

Great Customer Service

Swissklip was extremely helpful with assisting me on getting my cleaner replaced. The Customer Service team was very polite and responsive. I really appreciated their assistance

30 March 2026
Unprompted review
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Reply from Swissklip

Thank you so much for sharing your feedback!

Rated 1 out of 5 stars

Item was fraudulently advertised

Item was fraudulently advertised and did not function as described. They attempted to have me keep the item and give me a 50% refund for an item that did not perform. The only reason that they completed the refund is that I used a credit card and filed a complaint through the card company

2 October 2025
Unprompted review
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Reply from Swissklip

We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 5 out of 5 stars

Plan to use three 3x a week within the next month for dust mites mites

I'm hoping it will be helpful in clearing the dust mites because I'm in a senior building with old indoor/outdoor carpeting,if bugs are in my apartment I hope it'll kill whatever and wherever their eggs are, and I can stay comfortable within my apartment thank you Anthony Hobbs and Gayla Redrick

24 March 2026
Unprompted review
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Reply from Swissklip

Thank you so much for your feedback!

Rated 3 out of 5 stars

first time shaving my head

first time shaving my head. Second time one of the rotors fell out. Plastic piece would not snap back in. Not sure the second shave was complete. did like the initial response from others. However, don't reckon I can afford a disposable razor of such a price. Especially without a replacement plastic piece / head. ty Part 2. I finished with one head missing. I would like to upgrade to 3 stars.

21 March 2026
Unprompted review
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Reply from Swissklip

Thank you for your feedback. We’re sorry to hear that one of the rotors came loose during your second shave. Please contact our support team with your order details so we assist you further.

Rated 5 out of 5 stars

Lost and Found

Lost original charger and inquired about replacement. Though they no longer carry, they were able to give me the specs and I will be able to replace independently. Timely and cordial. What else can we ask in these graceless times? Thanks

19 March 2026
Unprompted review
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Reply from Swissklip

Thank you so much for your feedback.

Rated 5 out of 5 stars

Not the proper info on cleaning it

Had mine for like 7months. Very little use maybe 5 times. Just rinsing it is not enough. Hair grime still builds up under the blades causing the spring to pop the blade out. Can't repair it once that happenes...

7 March 2026
Unprompted review
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Reply from Swissklip

Thank you for sharing this feedback about your experience.

Rated 1 out of 5 stars

Refunds

I ordered 3 products as gifts, however, 2 of the recipients did not want them. Their return process was a nuisance and although the returns were delivered on 1/15, I did not receive the refund until 2/24 (their website states: "The return will be processed within 7 days upon receipt of the returned item at the returns facility.")

24 February 2026
Unprompted review
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Reply from Swissklip

To help us track this down quickly, please email us your Order Number to support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 5 out of 5 stars

I found the website very easy to…I got everything stated in the above review for you folks I am very very happy

I found the website very easy to navigate my order now that I understand better that I'm not going to keep getting it every month you explained all that fantastically the product seems to be of high quality and I'm looking forward to start using it I haven't started yet I'm getting rid of the old product that I had from a different company first I tend not to waste anything so I won't just throw something away I think I'd like to look into your nail clippers and things like that can you send me a link to those products again that would be great thank you Rick

5 March 2026
Unprompted review
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Reply from Swissklip

Thank you so much for your feedback.

Rated 3 out of 5 stars

I didn't really notice much difference…

I didn't really notice much difference after using this product for over a month. Not sure I would buy it again

1 March 2026
Unprompted review
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Reply from Swissklip

Thank you for sharing your feedback and giving us a review. We are sincerely sorry that your product experience did not meet expectations.

Rated 5 out of 5 stars

I love the UV light

I love the UV light. It really helps my house's indoor air quality. Great price too! A+

22 January 2026
Unprompted review
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Reply from Swissklip

Thank you so much for sharing your feedback!

Rated 2 out of 5 stars

BE PATIENT WITH USE ON BEDBUGS.

The device works well on controlling bedbugs in a recliner chair for only two days. Treatments need constant repeating at these intervals or they come back.. Also, would like to know if bottled water and packaged foods are safe in the room when the device is activated? What may need to be removed from the room other than open food items,etc.?

23 February 2026
Unprompted review
Swissklip logo

Reply from Swissklip

Hi Michael, thank you for sharing this feedback. Sealed bottled water is safe to have in the room while the device is running. It does not penetrate plastic bottles or glass deeply enough to affect the water inside. Same goes for the packed food, It won’t pass through opaque packaging or significantly alter food inside.

Rated 5 out of 5 stars

Personal and prompt response

Personal and prompt response. Friendly and very helpful. No bots! True customer service!

20 February 2026
Unprompted review
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Reply from Swissklip

Thank you so much for your feedback. Our Customer Service Team works very hard to ensure we provide the best experience for our customers and so we really appreciate your review.

Rated 5 out of 5 stars

Great company - great customer service!!

In error, I ordered two laser kits one right after the other.
I saw my mistake and called customer service ASAP to fix this.
I sent an email and was immediately informed that they saw the same error too and that my order was adjusted and I anticipate my card to be refunded.
Professional, helpful, kind and understanding the issue and responding quickly

17 February 2026
Unprompted review
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Reply from Swissklip

Thank you so much for your feedback.

Rated 2 out of 5 stars

Basically the unit is working as…

Basically the unit is working as promised, but you charge me$103.88 three timed on credit card and $15.57 two timed on credit card. I received two item and two of the bright item.You owe me an refund. Not happy

1 January 2026
Unprompted review
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Reply from Swissklip

We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

Rated 5 out of 5 stars

Spectacular Device!!

I have a removeable custom dental device designed to hide two implant sites in the process of being completed. That device collects all the "stuff" in one's mouth and is very difficult (nearly impossible) to clean properly. That was before I started using the ultra-sonic cleaner from Swissklip, A short cleaning cycle and my dental device is as clean as the day my dentist presented it to me. When the device is completely clean, it fits so snugly in my mouth I can forget it's there!

If you have a retainer, removable braces, or anything in your mouth that is removeable and needs to be cleaned, GET ONE OF SWISSKLIP'S ULTRA-SONIC CLEANERS!

15 February 2026
Unprompted review
Swissklip logo

Reply from Swissklip

We want to make this right, so please email our Customer Services team at support@swissklip.com so we can remedy this. We look forward to receiving your email.

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