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Willkommen bei swisscasinos.ch – dem offiziellen Online Casino von Swiss Casinos. Bei uns erleben Sie echtes Casino-Feeling bequem von zu Hause aus. Als Teil der Swiss Casinos Gruppe stehen wir für Seriosität, Sicherheit und verantwortungsvolles Spielen nach Schweizer Standards. Unser Online Casino bietet eine grosse Auswahl an Slots, Tischspielen und Live-Casino-Erlebnissen, bei denen Sie in Echtzeit gegen professionelle Dealer spielen können. Dabei legen wir grossen Wert auf modernste Technologie, sichere Zahlungsabwicklungen und ein faires Spielerlebnis. Unser engagiertes Customer Support-Team steht Ihnen jederzeit zur Verfügung und hilft Ihnen gerne bei Fragen oder Anliegen. Swisscasinos.ch verbindet die langjährige Casino-Erfahrung der Swiss Casinos Gruppe mit modernem Online-Gaming – transparent, sicher und unter Schweizer Lizenz.
Seedammstrasse 3, 8808, Pfäffikon, Switzerland
4.4
594 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 2 weeks
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Reply from swisscasinos.ch
Grüezi
Wir danken Ihnen vielmals für Ihre positive Bewertung und freuen uns, dass Sie mit unserem Angebot und Service zufrieden sind.
Weiterhin viel Glück und Unterhaltung auf unserer Seite!
Spielerische Grüsse
Ihr Swiss Casinos Team
Reply from swisscasinos.ch
Hello,
Thank you very much for your positive review. We are delighted that you are satisfied with our offer and service.
We wish you the best of luck and lots of entertainment on our site!
Kind regards,
Your Swiss Casinos Team
Reply from swisscasinos.ch
Hello,
Thank you very much for your positive review. We are delighted that you are satisfied with our offer and service.
We wish you the best of luck and lots of entertainment on our site!
Kind regards,
Your Swiss Casinos Team
They won’t allow you to withdraw to some accounts with a Swiss IBAN (although you can deposit to the platform from them without any problem).
Avoid it like the plague
Reply from swisscasinos.ch
Dear Mr. Kożuch,
Thank you for your feedback. We are sorry to hear that you experienced difficulties with your withdrawal.
For regulatory and security reasons, withdrawals are subject to certain requirements. This means that withdrawals can only be made to accounts that meet the necessary checks. With certain financial service providers, a withdrawal may not be possible, even if a deposit was previously processed successfully.
We understand that this can be frustrating. Our Customer Support team is happy to review such cases individually and help you find a suitable withdrawal method. Please contact us with your case details by email at support@swisscasinos.ch, so we can look into your request in more detail.
Kind regards,
Swiss Casinos
Different games contribute differently to wagering, fine. But their table is buried and some new games aren’t even listed. I played a new slot for an hour only to find out later it counted 0%. Massive waste of time and money.
Reply from swisscasinos.ch
Dear Mr. Weber,
Thank you for your feedback.
We’re really sorry to hear about your experience, we understand how frustrating that must have been.
Just to clarify, the contribution of each game towards bonus wagering is always transparently listed. You can find this information in the bonus terms, including newly added ones.
That said, we appreciate your point about visibility, we’ll definitely take this on board to make this information even easier to find in the future.
If you’d like us to take a closer look at the specific game you played or clarify anything further, please feel free to reach out to our Customer Support team at support@swisscasinos.ch, we’re always happy to help!
Kind regards,
Your Swisscasinos Team
Friend said to try it so I did. Site looks dated. The lobby is messy and I couldn't find half the games I normally play. Lost like 30 and just didn't feel like trying again. Nothing here grabbed me at all.
Reply from swisscasinos.ch
Dear Mr. Brooks,
Thank you for your feedback.
We’re sorry to hear that your first impression of our platform wasn’t a positive one. We understand how important a clear layout and easy navigation are, especially when you’re looking for your favorite games.
Your comments about the design and lobby structure are valuable, and we’ll make sure to pass them on to the relevant team for review. We’re continuously working on improving the user experience and expanding our game offering.
Kind regards,
Your Swisscasinos Team
Operates like a scam disguised as a legitimate business. Easy to deposit but nearly impossible to withdraw. Games feel manipulated, customer service is non-existent, business practices are predatory.
Reply from swisscasinos.ch
Dear Mr. Green,
Thank you for your feedback.
We’re sorry to hear that your experience did not meet expectations. Our goal is to provide a fair, transparent, and secure environment for all our players. Withdrawals are subject to regulatory requirements and verification processes, which can sometimes take time, but they are never intended to be obstructive.
Regarding customer support, we regret if you felt unsupported, this is not the level of service we aim to provide. We would appreciate the opportunity to review your case in detail and clarify any misunderstandings.
Please contact us directly at support@swisscasinos.ch with your account details so we can assist you further.
Kind regards,
Your Swisscasinos Team
Reply from swisscasinos.ch
Hello,
Thank you very much for your positive review. We are delighted that you are satisfied with our offer and service.
We wish you the best of luck and lots of entertainment on our site!
Kind regards,
Your Swiss Casinos Team
Reply from swisscasinos.ch
Hello,
Thank you very much for your positive review. We are delighted that you are satisfied with our offer and service.
We wish you the best of luck and lots of entertainment on our site!
Kind regards,
Your Swiss Casinos Team
The most scammed online casino in the world! Never play it or register
Reply from swisscasinos.ch
Hello,
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.
Please note that game outcomes are based on random chance, and unfortunately, there can be periods without wins.
We understand your frustration and would appreciate the opportunity for our Customer Support team to take a closer look at your situation. You can reach us via email at support@swisscasinos.ch or by phone at 0800 227 466.
Greetings
Your Swiss Casinos Team
The biggest scam from Switzerland with all stolen data and algorithms..etc
Reply from swisscasinos.ch
Hello,
Protecting our players’ data is our top priority, and we operate strictly in accordance with legal requirements and the highest security standards.
We would be happy to review your concern in detail and clarify any misunderstandings. Please contact our Customer Support, which is available for you 24/7:
Email: support@swisscasinos.ch
Phone: 0800 227 466 (toll-free, 24/7 hotline)
Kind regards,
Your Customer Support Team
Reply from swisscasinos.ch
Grüezi
Wir danken Ihnen vielmals für Ihre positive Bewertung und freuen uns, dass Sie mit unserem Angebot und Service zufrieden sind.
Weiterhin viel Glück und Unterhaltung auf unserer Seite!
Spielerische Grüsse
Ihr Swiss Casinos Team
I have never seen a casino pay less than this in my life, I do not recommend it, I have played on many sites, but here there is nothing to pay, it works very badly
Reply from swisscasinos.ch
Hello,
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.
Please note that game outcomes are based on random chance, and unfortunately, there can be periods without wins.
We understand your frustration and would appreciate the opportunity for our Customer Support team to take a closer look at your situation. You can reach us via email at support@swisscasinos.ch or by phone at 0800 227 466.
Greetings
Your Swiss Casinos Team
Reply from swisscasinos.ch
Hello,
Thank you very much for your positive review. We are delighted that you are satisfied with our offer and service.
We wish you the best of luck and lots of entertainment on our site!
Playful regards,
Your Swiss Casinos Team
Reply from swisscasinos.ch
Grüezi
Wir danken Ihnen vielmals für Ihre positive Bewertung und freuen uns, dass Sie mit unserem Angebot und Service zufrieden sind.
Weiterhin viel Glück und Unterhaltung auf unserer Seite!
Spielerische Grüsse
Ihr Swiss Casinos Team
Its really good wensite and all problem solve fasz as possible no scam and all i played and i like to play and more this website
Reply from swisscasinos.ch
Hello,
Thank you very much for your positive review. We are delighted to hear that you are satisfied with our offerings and service.
We wish you continued luck and enjoyment on our platform!
Kind regards,
Your Swiss Casinos Team
Reply from swisscasinos.ch
Grüezi
Wir danken Ihnen vielmals für Ihre positive Bewertung und freuen uns, dass Sie mit unserem Angebot und Service zufrieden sind.
Weiterhin viel Glück und Unterhaltung auf unserer Seite!
Spielerische Grüsse
Ihr Swiss Casinos Team
Not a bad casino at well. Has some decent slots and got a good bonus
Reply from swisscasinos.ch
Hello,
Thank you for your positive review. We are happy that you are satisfied with our offer and service.
We wish you good luck and entertainment on our site!
Greetings,
Your Swiss Casinos Team
The chat was very helpful, fast and very kind.
Reply from swisscasinos.ch
Hello
Thank you very much for your positive review. We are glad that you are satisfied with our offer and service.
We wish you good luck and entertainment on our site!
Greetings
Your Swiss Casinos Team
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