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Swiss-Store Reviews 

699
•
TrustScore 4.5 out of 5

4.7

Gift Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with their purchases. Consumers consistently highlight the exceptional quality of the merchandise, noting that items are robust, well-made, and highly durable. Shoppers also appreciate the incredibly fast delivery times, with many packages arriving promptly ahead of schedule and in pristine condition. Some reviewers were not happy with occasional fulfillment errors, noting unfortunate instances where items were sent incorrectly, severely delayed, or disrupted by website ordering glitches. A few individuals additionally pointed out that products could definitely benefit from more comprehensive descriptions to easily help differentiate between similar available options.

What people talk about most

Product

People report high satisfaction with the product quality, describing items as robust, well-made, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive very... See more

Quality

Consumers find quality to be exceptional, expressing strong satisfaction with products that arrive in perfect... See more

Order

Clients share satisfaction on order experiences, highlighting that the website is easy to use and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There is a genuine reason that Swiss Army Knives are as iconic as they are, they are not only the face of survival but convenience. I don’t hunt, fish or ride horses yet I find a way to use this t... See more

Rated 5 out of 5 stars

Swiss Army knives' reputation speak for themselves so I don't need to particularly convince anyone here- save to say the quality continues with a robust and (in this case) a satisfyingly weighty m... See more

Rated 5 out of 5 stars

Great product I was given one when I was 14 fast forward 21 years and I bought my son his first Swiss knife for his 14 birthday with all the new options available it was great to get him one he can... See more

Rated 5 out of 5 stars

Ordered this as a Christmas present for my daughter to give to her dad, the man who has everything! He absolutely loved it!! Beautiful personalised and of course, exceptional quality. It arrived real... See more

Company details

  1. Gift Shop

Information provided by various external sources

UK's largest range of Swiss brands from Victorinox, Mondaine, Luminox, Felco & Wenger - All available with next day delivery.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

699 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(699)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A great knife

A great knife. Blades properly sharp. Scissors that can actually cut finger nails.
It’s was delivered promptly. Plus it came with a totally unexpected lovely chocolate.

12 June 2025
Unprompted review
Rated 4 out of 5 stars

I Had one of these knives many years…

I Had one of these knives many years ago having ordered them for customer gifts when I was working. I lost it and after a few years decided to buy one as it was an excellent knife with everything on it I needed but still very compact. My one surprise and dislike was the price,everything else was excellent.

15 June 2025
Unprompted review
Rated 5 out of 5 stars

A pleasure!

I found the process easy and seamless. The knife arrived a week after placing my order leading to a very happy nephew !

22 May 2025
Unprompted review
Rated 4 out of 5 stars

Great Service

I ordered an item which arrived at the time I expected and was exactly what I wanted so the service was great.

22 April 2025
Unprompted review

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