Swish Cycles Reviews 

141
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Paul at Swish Cycles was excellent. Friendly, responsive and clearly very knowledgeable, with good communication throughout. The work on my bike was completed quickly and to a high standard, and it fe... See more

Rated 5 out of 5 stars

"I can’t recommend Paul enough! As someone who knew absolutely nothing about bicycles, I was a bit nervous, but Paul was incredibly patient and helpful. He took the time to explain the basics and help... See more

Rated 5 out of 5 stars

Paul @Swish Cycles was great to work with. He helped set up my son's new MTB, after it had been packed poorly for delivery and needed some adjustments to the gears, seat-post and euro-config brakes -... See more

Rated 5 out of 5 stars

Paul is a cycle enthusiast who clearly loves his work, and does a lovely job. He helped fix up two rescue bikes for our refugee family, making them good-as-new on exactly the schedule he suggested.... See more

Company details

  1. Bicycle Repair Shop
  2. Bicycle Store
  3. Bike Accessories Store
  4. Taxi Service

Information provided by various external sources

Service & choice, choice & service! Make it easy to get what you want, how you want it. Personal & professional service. Nationwide + GU24 8HU Fairoaks Airport


Contact info

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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4.9

All reviews

(141)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

A great experience again

A great experience again. Paul knows his stuff, is clearly passionate about bikes and their maintenance, and has developed a simple communication process so you know what's going on and what he's done.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service very knowledgable

Paul has had my old & my first ever new bike over the past couple of years, repairs & service. Great communication & excellent work. The bikes have since been through ironman events & long cycle rides and will continue to go back to swish in the future. Many thanks

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Swish Cycles 5⭐️

Paul @Swish Cycles was great to work with. He helped set up my son's new MTB, after it had been packed poorly for delivery and needed some adjustments to the gears, seat-post and euro-config brakes - and gave it a proper PDI (post delivery inspection) and set-up service.
When every other bike shop was giving 4-week lead times, Paul moved mountains to fit us in (hitting his birthday deadline 🙌). The work was done quickly, reasonably priced and with excellent communication. A 5* service.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a fully…

I recently purchased a fully reconditioned secondhand mountain bike for my granddaughter from Paul at Swish Cycles. The bike had been donated to him, and after refurbishing it, Paul sold it to me at a fair price. What impressed me most was that he donated the money I paid—after covering the cost of the replacement parts—to a local food bank charity.

Well done, Paul. It’s heartening to know there are still decent people out there.

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Electric bike adjustment

I went in with an electric bike - slightly on the big side for me and just not comfortable. I rode away absolutely fine. Patient careful knowledgeable service. Thank you very much.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and competent

Very happy with the service which is straightforward and fully explained
Paul is committed to the environmental impact of maintenance as opposed to replacement
Was given good advice and after sales service,
I am now enjoying cycling again after many years,

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant local and trustworthy

Brilliant local and trustworthy. I am so pleased I found Paul. He provided a thorough and detailed assessment of the condition of my bike and proceeded to fix everything….. and a little bit more! I feel safe riding my bike again. Thanks.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Returning customer to Swish cycles

Returning customer to Swish cycles and again such an excellent service. So helpful, knowledgable and really stepped up and went the extra mile for us to get my son a bike. Reconditioned and in great order. Great value, very happy. Thank you.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Paul was great

Paul was great, found the right bike for Emerson, gave him some tips amd serviced the bike for us, and nice to know that he supports the food bank with the proceeds

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to make contact

Very easy to make contact. My bike was booked for the next day and I was given feed back the same day . Paul made a video of all the faults and there was the option to proceed or not . I went ahead with the work . Payment is up front . The repair was all completed in the agreed time scale . My bicycle is now like new . Great result and very reliable service .

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellence all round!

Such friendly customer service from Paul and so refreshing to find someone who really cares about doing a great job! Had 2 bikes serviced and was impressed with the quality of the work and the cost. Will definitely use Swish Cycles again!

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Paul was super helpful and communicated really well to let me know what was needed to get my bike up and running. Quick service too and bike was like new when all done.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

First class

A thorough, expert assessment and the work
completed was exemplary.

21 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service & communication

Paul has had my old & my first ever new bike over the past couple of years, repairs & service. Great communication & excellent work. The bikes have since been through ironman events & long cycle rides and will continue to go back to swish in the future. Many thanks

4 September 2024
Unprompted review
Rated 5 out of 5 stars

I am delighted to have entrusted my…

I am delighted to have entrusted my bike to an expert, as I am not a mechanic and have no desire to be! The problem with being a keen cyclist is that the bike needs a regular service as parts tend to wear out, in that respect, it's just like a car! I think this is the third service that Paul has provided, and he keeps getting me back on the road! I will keep coming back to Paul as and when servicing and repairs are required.

14 June 2024
Unprompted review

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