Swimply Reviews 

5,389
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and well-maintained facilities, often highlighting the cleanliness and thoughtful amenities like seating areas, umbrellas, and even fire pits. The staff is frequently described as welcoming, friendly, professional, and accommodating, making the overall user experience smooth and enjoyable. Many people appreciate the ease of the booking process and the accurate descriptions of locations, which often provide a private and relaxing atmosphere. However, some customers also noted issues with the booking system, where confirmed bookings were sometimes cancelled by hosts or were unavailable upon arrival, leading to frustration. A few other people also felt that the platform could improve by providing clearer information about pool depth and ensuring that hosts update their availability more frequently.

What people talk about most

Facilities

Reviewers mention positive feedback about facilities, consistently praising the cleanliness and beauty of the... See more

Staff

People report positive experiences with staff, frequently highlighting hosts as welcoming, kind, and helpful,... See more

User experience

Users describe positive interactions with the user experience, with many reviewers consistently reporting an... See more

Location

Consumers find the locations to be excellent, with many describing them as beautiful, welcoming, and safe,... See more

Booking process

Customers had positive experiences with the booking process, finding it easy and straightforward, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been to multiple properties. The way you can experience a little luxury every now and then paying close to nothing? I'm sold! Just look at these beautiful places to swim intimately with your fami... See more

Rated 5 out of 5 stars

The host was welcoming and the pool was beautiful. They had several seating areas with umbrellas and tables to sit at also with umbrellas. The children and adults had a good time. Their was a cargo t... See more

Rated 5 out of 5 stars

That was an amazing experience, It was our 1st time to use Swimply and that experience made it definitely not the last!!! We simply felt home, unexpected privacy level, well organized and clean, sm... See more

Rated 5 out of 5 stars

I rented this private pool and had the most amazing experience! The space was clean, peaceful, and exactly as described—if not better. The water was crystal clear and the temperature was just right.... See more


Company details

  1. Online Marketplace
  2. Outdoor Activity Organiser
  3. Swimming Facility

Written by the company

Have a blast with Swimply! Swimply is an online peer-to-peer marketplace that allows hourly rentals of pools, courts, entire homes, and many other amenities. Swimply is built for experiences and joy – whether that’s bringing your family to one of our incredible pools, trying a game of pickleball for the first time, or renting a beautiful home for a party, Swimply has a place for your passion. Swimply has +25k listings across the United States, Canada, and Australia and has continued to grow to bring millions of users and hosts together throughout the year. With great listings starting as low as $20 per hour and venues that can accommodate hundreds of guests, you always find the place of your dreams on Swimply. Swimply prides itself on being a way for local communities to engage and benefit from each other. Unlike other companies which displace local residents in favor of tourists, Swimply democratizes access to amazing amenities, homes and pools that would otherwise go unoccupied. This allows homeowners to earn more to maintain these expensive assets, while simultaneously making them accessible to a great number of customers that do not have the resources to own these amenities themselves. Since 2019, Swimply has experienced steady growth worldwide to deliver its mission of providing a place for every passion.


Contact info

  • 726 N Martel Ave, 90046, Los Angeles, United States

  • swimply.com

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,389)

101 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loved it

Loved it! Easy to find, super relaxing! Host was communicative and would come back for sure!

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Pool Day for Our Team

Our company had a great time in the pool! The atmosphere was relaxing, the pool area was clean, and everyone truly enjoyed the experience. Highly recommended.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Simply amazing

Swimply is one of those things that once you discovered them you are obsessed! Everything was so easy to do, the host was amazing and the team at swimply just so amazing! Thank you!!!

28 December 2025
Unprompted review
Rated 1 out of 5 stars

The customer service is terrible

The customer service is terrible. I got notified that I booked a pool and I did not book a pool. I was out of town. I come home to an email saying I had booked a pool. For $800. About a month prior I had inquired about a few different pools, but I never booked anything. Suddenly get an email that the pool was booked. And they charged my card $800. I messaged Swimply through the chat and the girl told me she would credit my card back and cancel the unauthorized reservation. Well, instead of crediting my card back she gave me a Swimply credit for $800! I Messaged back into customer service and they acted like that wasn’t an option. They told me I had chosen credit even though I wasn’t the one that canceled it. They said there was no record of conversation from the night before. Which floors me. I had to beg to get my money back and they acted like they were doing me a favor. this isn’t my first experience with bad customer service and Swimley.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Sisu Hus is an amazing family experience!

The hosts are wonderful! We truly felt welcome at their home. Their facilities were modern and clean. Everything was top notch and worth every penny! Our family(from toddler to grandpa) had such a great time that it may become our new favorite event.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

We had an absolutely wonderful…

We had an absolutely wonderful experience! The app is a breeze to use, and our host was fantastic. The space had everything we needed—plenty of parking, comfortable seating, and ample tables—all in a really nice neighborhood. Just a perfect experience from beginning to end!

26 September 2025
Unprompted review
Rated 5 out of 5 stars

We rented the pool house for our…

We rented the pool house for our daughters Birthday, it was clean, well maintained and a safe and private area for her and her friends to be in. The owners and host were friendly and very helpful. Everything was easily accessible and they were happy to assist with any questions I had.

12 October 2025
Unprompted review

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