So far so good! Made a call to Swimart looking for someone to assess our pool asap (filter not working) Request acknowledged and organised without incident. Hope the assessment goes as well and our... See more
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Took my cell there for replacement. They said would investigate and took my details. No callback - rang a week later with no record I was ever there and "speak to the hand. Total waste of time.
I booked the First Time Pool Owner orientation, and I was so glad I did. The process was informative, and I never felt like I was asking silly questions. I understood the how and the why of every aspe... See more
Xavier served me and his customer service was fantastic. It was a very busy day at the shop but Xavier was very nice to deal with.
Company details
Written by the company
Swimart Australia offers a wide range of products for the best swimming pool experience. Visit our website for pool cleaners, pumps, filters and many more.
Contact info
135 Concord Rd North, 2137, Strathfield, NSW, Australia
- 297637005
4.5
Excellent
132 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Waste of my time
Took my cell there for replacement. They said would investigate and took my details. No callback - rang a week later with no record I was ever there and "speak to the hand. Total waste of time.
3 February 2023
Unprompted review
So far so good!
So far so good!
Made a call to Swimart looking for someone to assess our pool asap (filter not working)
Request acknowledged and organised without incident. Hope the assessment goes as well and our pool is back to it’s best soon.
5 February 2023
Unprompted review
Great customer service
Xavier served me and his customer service was fantastic. It was a very busy day at the shop but Xavier was very nice to deal with.
27 December 2022
Unprompted review
New Pool Owner Intro Service - Essential!
I booked the First Time Pool Owner orientation, and I was so glad I did. The process was informative, and I never felt like I was asking silly questions. I understood the how and the why of every aspect of my new pool, and I have much more confidence going forward. I then booked a recurring service plan immediately after. Highly recommended!
15 September 2022
Unprompted review
Friendly, reliable and good service
Friendly, reliable and good service. I have been using Swimart for over 3 years and I highly recommend them.
4 October 2021
Very friendly staff & professional…
Very friendly staff & professional customer service.
20 September 2021
Friend staff and great service always
20 September 2021
Happy customer
I contacted Swimart North Strathfield. The person was helpful and organised a booking. The cleaner arrived on the day, was courteous and knowledgeable. The pool was clean and sparkling the next day. He tested the water and treated it, cleaned filters, vacuumed and left everything tidy. I received a detailed report via email.
15 September 2021
The service was completed and all…
The service was completed and all questions answered. The costs were explained. My only complaint was that chemical residue or something was left on the tiles. This has since washed off with the rain.
13 September 2021
Great service.
Great service.
Knowledgeable team.
Nothing is too much trouble.
Very professional.
12 September 2021
Always friendly service
9 September 2021
Great service A+++
9 September 2021
Professional and attentive service
Professional, friendly and attentive service. Go over and beyond the call of service.
8 September 2021
Always great service from the crew ....
Always great service from the crew at North Strathfield Swimart Pools! Roll on summer!
8 September 2021
They really know pools.
Looking for assistance in the middle of a pool crisis, we found Swimart North Strathfield. They've been regularly servicing our pool ever since. Robert and his team are the very best. They're 100% reliable, committed to the customer and, most importantly, they really know pools.
8 September 2021
Spectacular Scott and Justin. Great Place.
Spectacular, service and advice by Scott and Justin.
Found my new swim shop.
7 September 2021
Thankyou Swimmart especially Kate.
Kate was extremely helpful as well as being knowledgeable about all the different products.
4 September 2021
Good service and good Covid protocols
3 September 2021
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