Swimart - Lindfield Reviews 82

I trust this Swimart shop. When I have trouble with my swimming pool, they can give me a help. All staffs are friendly.

I requested a replacement elbow connector for my Hayward pool cleaner. Was told that it would need to be ordered in. A week later I rang to get an update and was told that the person I spoke to would check with their manager. No one has contacted me since and I ended up researching and ordering one myself on eBay two days ago and it has just arrived

The service is fantastic, always able to help with even the dumbest questions. Love these guys.

I am unhappy with the level of customer service. My appointment to replace a salt cell has been changed 3 times without me being contacted. Each time I have called Swimart Lindfield to ask where the guy is, only to be told my booking has been pushed back. There has been no email, SMS or phone call to confirm the appointment time nor advise it is being changed. I’ve also paid 50% for the part already. In this market you need to do a LOT better Swimart Lindfield !

Water check done quickly and details of test discussed with me; salt loaded into my car.

Quite knowledgeable staff and good customer service

Whilst the casual staff are polite, when it comes to problems with the pool they have no idea. Every time I have been there I have never seen or spoken to anyone with the proper experience.

We recently converted our dated yellow pebblecrete pool into a sleek contemporary glass bead finish. Brandon and his team were utterly professional through every stage of the process. We had to contend with COVID construction lockdowns at critical stages of the project, but Brandon was adaptive and navigated a safe path forward with minimal delays. His team of tradespeople were punctual, quiet, neat and inspired confidence. We are delighted with the end product which finished on time and on budget. Thanks Swimart Lindfield.

Went in to do a water test. The service person was friendly and courteous.

I may revise this rating if I discover that the test results were incorrect. I couldn't believe that my salt level was well above the last reading when I know that I had not put in any salt since March and the pool had mustard algae last week.

Efficient and friendly service. Always helpful and solves the problem every time!

I had a problem which you guys were able to fix. Thankyou

The product Cal Stop I bought was $20 more than on all previous occasions and on checking the internet when I got home, the suppliers retail price is still $78.
Swimart charged $97 - I won’t be going back even though I’ve been with them for 20+ years and spent $10,000 on my pool resurfacing 7 years ago!
All other outlets were less than $80

Pool treatment for blackspot and product worked really well, thanks

Always reliable - Brandon runs a good team

Free pool water test

Report font is too small and faded (low ink) difficult to read.
Service was fine.

They are always helpful and are conveniently situated

Thought he was a bit short on how to use it