The apartment was not as described. The number of stairs was more than suggested and there was a lack of sufficient light when entering the last floor. This made for a dangerous situation for falli... See more
Company replied
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The apartment was not as described. The number of stairs was more than suggested and there was a lack of sufficient light when entering the last floor. This made for a dangerous situation for falli... See more
Company replied
The site was very good, although they were in the process of closing up for the season, so lovely and quiet, no too many visitors. Holiday cottages were immaculately clean. Staff were helpful and pol... See more
Company replied
We had the most fantastic stay at Le Petite Venise in Colmar. A wonderful location, so central but very peaceful and waking up early smelling the Boulangerie baking just a street behind was... See more
Company replied
We absolutely loved our stay which was 2 weeks. It is a spotless camp and the children loved every minute of it. They made lots of friends and had brilliant fun in the pool. Evening entertainment was... See more
Company replied
Streamline your reservations by requesting down payments and security deposits online, without the hassle of dealing with cheques or bank transfers.
Lyon, France
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 62% of negative reviews
Typically replies within 1 week
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Easy to use and good to be notified when the deposit expires

Reply from Swikly
THE PROCESS WAS GOOD BUT THE TIME BETWEEN HANDING BACK THE RENTAL VEHICLE AND SWICKLY NOTIFYING THAT THE SECURITY DEPOSIT HAD BEEN CLOSED OFF (€2500) WAS RIDICULOUSLY LONG (3 MONTHS!!) IT SHOULD NOT TAKE SO LONG AS THE VEHICLE WAS CHECKED ON RETURN WITH NO DAMAGE.
Deposit was closed 8 days after it was agreed.
It was amazing staying in the apartment and I advise to stay . It has perfect location and comfortable beds

Reply from Swikly
I felt like a criminal from start to finish.
The Swikly team were clear about how the service functioned and responded efficiently to any queries.
The concept is a positive approach for all parties concerned.
The space was large, clean, well equipped, etc. The best thing was the location. You're in an alley so you don't get all the noise, but at about 30m one way is a Christmas Market, and about 30m (the other end of the alley) is a grocery store, coffee, shopping, everything you need to survive.
Finally, the dude that met us to give us the key was lowkey awesome. Because my mother is has serious mobility issues we had to take an Uber. The old town is pedestrian only during the Christmas Markets, so he met us. The Uber took legit 40mins to go like a mile. I'd have been better off strapping my mom to my backpack and rucking her. The dude stayed late to meet us. Showed us the ins and outs. Gave us some great tips and then just GTFO without overstaying. It was a great way to kick off our 3 week visit to the region. I would definitely stay again and would not hesitate to recommend this place to anyone.
I will write in english. We put in a deposit, and after the stay the Fidalsa just said we had broken the intercom system when it never functioned in the first place which was quite inconvinient as we needed to then call on phones to come in the main door as we just had got one kry for that door. So we had to pay for our inconvenience. No-one wanted to listen to our part, and the amount was taken. The apartment was very nice. But the thing with the deposit was a sad end of the nice long vacation.
Best service ever! Highly recommend. Specially Sandrine who helped us with the whole process. We will be definitely come back.
Unable to process multiple credit cards for a deposit on a booking. Extremely frustrating.
Very badly implemented technology.
Do not believe their marketing.
The deposit has been kept for two and a half months after the car had been returned. This is completely inappropriate.
This is good news about my money. However I get 1 star, because of your forced politics. Another thing - why paying 9 euro for something that I was forced to do? This is a robbery!
Swikly kept me informed and it was very easy to use it.

Reply from Swikly
A fast and simple manner to insure your deposit for a rental without immediate payment. Pleasant communication added to the experiance. Thank you.
Bad communication, unhelpful, unable to solve my questions and issues regarding my frozen deposit despite multiple contacts with their tech support. In many cases I wouldn’t even get an answer.
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