What a fantastic experience! Returned my call promptly, researched to find the most suitable solution and best deal. Walked me through the online booking process… then waited on the phone to ensure I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are very happy with our experience with this storage place in Redland Bay East, on the Business Park. We had a reduced rate/special for the month we stored our belongings there. The booking was ea... See more
Company replied
Couldn’t recommend this storage facility highly enough, the easiest from start to finish, good sizes, secure and easily accessible every time I was there. Had my storage unit 18 months and never had... See more
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From the first emails to Swift Storage communication was clear and helpful. We utilised the storage for 2 months during the house move and access was simple and easy to use all off a phone app. The... See more
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Company details
- #6 of 8 best companies in Self-Storage Facility
- #4 of 6 best companies in Automobile Storage Facility
- #1 of 2 best companies in Boat Storage Facility
- #2 of 2 best companies in Records Storage Facility
- #2 of 3 best companies in RV Storage Facility
- #8 of 11 best companies in Storage Facility
About Swift Storage
Written by the company
At Swift Storage, we're dedicated to providing hassle-free storage solutions with a digital-first approach. With our easy-to-use online booking system and user-friendly app, customers can quickly reserve and access storage units from the convenience of their devices.
Our facilities are known for their cleanliness, security, and accessibility, ensuring that customers have a positive experience every time they visit.
We prioritise customer satisfaction and aim to exceed expectations with our exceptional service and support. Whether you're storing personal belongings or business inventory, Swift Storage offers peace of mind and convenience at every step of the process.
Join our community of satisfied customers and experience the Swift Storage difference today!
🚀 Swift Storage – Fast, Secure & Hassle-Free Self Storage
Written by the company
- Your space, your way – instant online booking and app access.
- Manage your storage entirely online with a seamless digital experience. No paperwork, no waiting – just easy, instant access when you need it.
- 🔐 Safe & Secure Storage You Can Trust
- State-of-the-art security to keep your belongings protected. Our facilities feature 24/7 CCTV surveillance, PIN-coded entry, and AI-powered monitoring at select locations for total peace of mind.
- 📱 Digital-First Convenience
- Self-storage, simplified – no office visits required. From booking to move-in, everything is done online. Use our secure app to access your unit anytime, anywhere.
- 📅 Flexible, No Lock-in Contracts
- Month-to-month rentals with no hidden fees. We keep it simple with straightforward pricing, no lock-in commitments, and complete control over your storage period.
- 📍 Convenient Locations Across Queensland
- Find the perfect storage solution near you. With multiple facilities across Queensland, we offer a range of unit sizes to fit your needs – whether you’re storing a few items or a full household.
- 🛠 Exceptional Customer Support
- Our friendly team is here to help when you need it. Got a question? Our expert team is always ready to assist with clear, helpful support.
- 💰 Honest Pricing, No Gimmicks
- Competitive rates with no unnecessary upsells. We offer fair, transparent pricing with no surprises – just great value storage.
- 🌟 Trusted by Thousands
- Real people, real experiences – see what our customers say! Join the many happy customers who trust Swift Storage for secure and hassle-free self-storage.
Contact info
4.7
Excellent
541 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
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I have found the staff to be extremely…
I have found the staff to be extremely helpful, when I have had a couple of issues with the exit gate. I met the maintenance man on the premises at one point & he was also very nice to talk to.
26 June 2025
Reply from Swift Storage
Hi Debbie,
Thanks so much for your lovely feedback! We’re really glad to hear our team has been helpful when you've needed support, and that your experience with our on-site maintenance staff was a positive one too. We’ll be sure to pass on your kind words to the team — and if you ever have any more issues or questions, we’re always here to help!
Reply from Swift Storage
Hi Colin,
Thanks for your review! We’re glad to hear you found the process fairly easy to use. If there’s ever anything we can do to make it even smoother, we’re all ears — feel free to reach out anytime!
Easy to apply
It was easy to apply online and when I rang and spoke with staff they were helpful.
I don’t have to worry about padlocks everything is done from my phone making it easy and convenient
21 June 2025
Reply from Swift Storage
Thanks so much for the great feedback! We’re glad to hear the online process was easy and that our team was helpful when you called. It’s great to know you're enjoying the convenience of app-based access — no padlocks, no hassle! If you ever need anything, we’re always here to help.
I thought it might be a bit mind…
I thought it might be a bit mind blowing as this thing were you use your phone for everything was OK in the end.
15 June 2025
Reply from Swift Storage
Hi Ben,
Thanks for your review! We totally understand that using your phone for everything can feel a bit overwhelming at first — but we’re really glad to hear it all worked out in the end. If you ever need help with anything along the way, our team’s always here to support you!
Reply from Swift Storage
Hi Sue,
Thank you so much for the Review :)
Great experience
Great experience. Very nice facility. Clean, dry and well lit. Love the electronic entry. Was pretty quiet when I moved in so no competition for trollies or lift.
18 June 2025
Reply from Swift Storage
Thanks so much for the great review! We're so glad to hear you had a smooth move-in and enjoyed the clean, dry, and well-lit facility. It’s great that the electronic entry and availability of trolleys and lifts made things even easier. If you ever need anything, we’re just a call away!
Easy to access our storage unit
Easy to access our storage unit. Although it wouldn't let me share with my husband as it wouldn't send him a message through text and there was no other option .
There isn't enough trollies. We have gone there and 1 group is using both trolleys. 2 isn't enough for the whole centre.
11 June 2025
Reply from Swift Storage
Hi Kimberley,
Thanks for taking the time to share your experience. We're glad to hear access to your storage unit has been easy, but we're sorry to hear about the trouble with sharing access and the limited availability of trolleys.
We really appreciate your feedback — it’s helpful in showing us where we can improve. We’ve passed your comments on to the team to review both the app access options and the need for additional trolleys at the facility.
If there’s anything else we can assist with in the meantime, please don’t hesitate to get in touch. We're here to help!
Great understanding of my needs
Great understanding of my needs. Customer service was able to guide me through the complexities of changing units simply and clearly. The change was due to size restrictions in the original unit. There was no issue with doing the change.
11 June 2025
Reply from Swift Storage
Thanks so much for your kind review! We're really glad our team was able to clearly guide you through the unit change and help find the right fit for your needs. It's always our goal to make the process as simple and stress-free as possible. If you ever need anything else, we're always here to help!
The app works ok And I have been able…
The app works ok And I have been able to negotiate my way around ok.
14 June 2025
Reply from Swift Storage
Thanks for your review! We're glad to hear the app has been working well for you and that you've been able to navigate everything smoothly. If you ever run into any issues or need a hand, our team is always here to help!
Leigh went above and beyond helping me…
Leigh went above and beyond helping me getting my belongings into storage which was greatly appreciated
9 June 2025
Reply from Swift Storage
Hi Ryan,
Thanks so much for your lovely feedback! We're so glad to hear Leigh was able to go above and beyond to help you — we’ll be sure to pass along your kind words. If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Great location and Price
Great location and price , and so easy to set up, enter and exit.
6 June 2025
Reply from Swift Storage
Hi Barry,
Thanks so much for the great review! We're glad to hear you found the location and pricing spot on, and that the setup and access were nice and easy. That’s exactly what we aim for — simple, secure storage with no stress. Let us know if you ever need anything!
Reply from Swift Storage
Hi Owen,
Thanks for the great feedback! We're glad to hear you found access easy and the trolleys helpful — we know how much of a difference they can make on move-in day. If you ever need anything, we're always here to help!
Fast response to phone calls and too…
Fast response to phone calls and too easy to communicate
9 June 2025
Reply from Swift Storage
Hi Rose,
Thanks so much for the kind words! We're glad to hear our team was quick to respond and easy to communicate with — that's exactly what we aim for. If you ever need anything, we're just a call away!
Reply from Swift Storage
Hi Lance,
Thanks for the great review! We’re so glad to hear you found the app simple to use and loved the convenience of keyless access. Making storage easy and secure is exactly what we aim for. Let us know if you ever need anything!
Reply from Swift Storage
Hi Jay,
Thanks so much for the great feedback! We're thrilled to hear our customer support hit the mark. If you ever need anything, we’re always here to help!
Very easy to book and pay online
Very easy to book and pay online, I also love that I don't need a padlock as it's all electronically locked and unlocked with my phone
5 June 2025
Reply from Swift Storage
Hi Mark,
Thanks so much for the great feedback! We're glad to hear the online booking and payment process was easy, and that you're loving the convenience of phone access with no need for a padlock. That’s exactly the kind of simple, secure experience we aim to provide!
The Swift Storage team
Easy process & access.
1 June 2025
Reply from Swift Storage
Hi William,
Thanks for the great review! We’re so glad to hear the process and access were easy for you — that’s exactly what we aim for. Let us know if you ever need anything!
The Swift Storage Team
Your helpful staff.
Your helpful staff.
They assisted us in setting up the App.
And how to enter our Unit.
They where very good.
30 May 2025
Reply from Swift Storage
Hi Moira,
Thanks so much for your kind words! We're so glad our team could help you get set up with the app and into your unit smoothly. We’ll be sure to pass on your feedback to the staff — they’ll really appreciate it. If you ever need anything else, we’re just a call away!
The Swift Storage Team
Quick easy no maintenance
31 May 2025
Reply from Swift Storage
Hi Colin,
Thanks for the great review! We're glad to hear everything was quick and easy — just how storage should be. If you ever need anything, we're here to help!
The Swift Storage Team
Mackay - Seamless set up and immaculate facility
Seemless and immaculate facility. In only wish the gate sensor range for entry/exit was a little larger as you have to be quite close to activate the gate. When entering if it doesnt work for any reason you are already blocking the whole roadway.
29 May 2025
Reply from Swift Storage
Hi Courtney,
Thank you so much for the great feedback! We're really glad to hear you found the facility seamless and immaculate — we take pride in keeping things clean and easy to use.
We also appreciate your note about the gate sensor range. That’s valuable feedback, and we’ve passed it on to our technical team to look into possible improvements. Your input helps us continue refining the experience for everyone — thank you again!
The Swift Storage Team
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