Sweet Bee Organics Reviews 

430
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and effectiveness of the natural products, noting how wonderfully they soothe the skin and significantly improve their nightly sleep without any trouble. People additionally point out the outstanding customer support team and the charming, careful packaging that makes receiving orders a wonderful daily delight. However, some people mentioned significant issues regarding unexpected delivery delays, missing tracking updates, and excessively long waiting times for packages. A few consumers also noted occasional problems with an unusual product consistency, unpleasant smells, or items arriving melted during transit.

What people talk about most

Product

Customers had positive experiences with product, noting that the magnesium butter and sleep salves help them... See more

Quality

Customers consistently note positive experiences with quality, praising the effective and high-quality... See more

Customer service

Consumers find customer service to be positive, highlighting prompt, helpful, and polite interactions with... See more

User experience

Users describe positive interactions with user experience, highlighting how wonderful and calming the nightly... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising the swift shipping times and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Totally love Glow, it really does make my skin look and feel hydrated and glowing. Not sure about African soap, as I need to use a different cleanser for my eyes - they water when it gets close. Othe... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery and perfectly packaged. And fantastic, effective, high quality products. I love the summer stillness magnesium deep sleep. For me this is the best one, and the most effective helpin... See more

Company replied

Rated 5 out of 5 stars

Love all these products - I sleep better, feel better and my skin has improved. I have very sensitive skin and prone to dry, sore allergy related episodes. Using the daily Sacred African black soap, f... See more

Company replied

Rated 5 out of 5 stars

Your magnesium foot butter is literally my go to life saver. I am peri menopausal and adhd and I can't sleep without it and it's completely got rid of my morning anxiety and panic! If I run out I'm ba... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop

Written by the company

At Sweet Bee Organics we are passionate about creating natural Organic skincare and wellness products designed to support healthy skin and everyday wellbeing. We specialise in plant based, organic products that are free from harsh chemicals, synthetic fragrances and unnecessary additives. Offering gentle yet effective solutions suitable for all different body types. Our mission is to provide honest, transparent and sustainable products that customers can trust. Every product is carefully formulated using thoughtfully selected natural and organic ingredients With a strong focus on nourishment, balance and long term health. We believe wellness products should be simple, effective and kind to both the people and the planet. That is why we prioritise ethical sourcing, eco conscious packaging and responsible production practice across everything we create. At Sweet Bee organics customer care is at the heart of what we do. We are passionate about building trust. Listening to feedback and continuously improving our products and services to meet the needs of our community. We are proud to be a part of the growing movement towards clean beauty, sustainable skincare and conscious living.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

430 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(430)

222 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Organic all the way!

I absolutely love that you stick to your organic principles. That's why I support you and your products.

2 September 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Theona,
We are so happy to hear that our commitment to organic principles resonates with you. Your support means a lot to us!

Warmest wishes
Jennifer

Rated 5 out of 5 stars

Such a lovely company and products.

Such a lovely company and products.
The magnesium butter works so well.
It helps me sleep 😴 would not want to be without it.

3 September 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Thank you so much for these lovely kind comments, we are absolutely delighted to hear how much you love your Sweet sleep magnesium butter and that you are seeing such wonderful results.

Wishing you many nights of restful sleep!
Jennifer

Rated 5 out of 5 stars

Beautiful products

Beautiful products, packaged with care. Dispatched quickly.
I had had a break from the magnesium butter, but I'm glad I've gone back to it. Such a good bedtime ritual, and it means I fall asleep much more easily.

1 September 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Katherine,
We're so happy to hear you're enjoying our products and that Sweet sleep magnesium butter is helping you with your bedtime routine! It's wonderful to know it's making a difference and we are so happy to have you back.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

Amazing product and customer service!

Amazing!
I’ve had a fantastic experience with Sweet Bee from the moment I ordered my first product. They had an offer which included the sweet sleep magnesium butter and a completely complementary 100% silk sleep mask!! what a treat.. then there was a minor issue in delivery. which was dealt with by their customer service team so fast and efficiently, with minimal disruption to me. I couldn’t have asked for more. The sweet sleep butter is lovely, gentle, it melts in between your hands before you can apply is to the feet, legs or I actually applied it to my lower abdomen too. Just lovely!
I think people need to appreciate that whilst it can help with sleep, you may have other issues affecting your sleep which magnesium can’t address alone. but it’s a lovely help and experience nonetheless ❤️

1 September 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Shelley
We are so happy to hear you had such a fantastic experience with us from your very first order! We are delighted that you enjoyed the sweet sleep magnesium butter and your silk sleep mask. It is wonderful to know that our customer service team was able to resolve the minor delivery issue swiftly and efficiently, causing minimal disruption for you. We truly appreciate your understanding and kind words regarding Sweet sleep magnesium butter's benefits for sleep and your knowledgable advice on consistent use is amazing to read, thank you so much for sharing this.

Thank you for your lovely feedback!
Jennifer

Rated 5 out of 5 stars

Love the products

Love the products, especially the magnesium butter, really helps with my restless leg to get a good night's sleep

2 September 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Rachel. Thank you so much for taking the time to share this with us, we are over the moon to hear you are having some relief from your restless legs using Sweet sleep, This feedback honestly means so much to us.
Wishing you the best and many more nights of restful sleep.
Jennifer

Rated 5 out of 5 stars

Excellent product and efficient fast…

Excellent product and efficient fast delivery.

2 September 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Julie,
We're so glad to hear you're happy with your product and our efficient delivery. We truly appreciate your positive feedback!

Thank you so much
Jennifer

Rated 5 out of 5 stars

Amazing products

Amazing products! I have never been convinced by a brand ad quickly as this one if ever. Their customer service is also extremely prompt and solution focused. Highly recommend and will continue using Sweet Bee for a long time.

2 September 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Haizea,
This is such a delight for us to read, thank you so much for taking the time to share. We are so pleased you have been so happy with your experience with us and we are honoured to have you as a customer.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

Customer satisfaction is a top…

Customer satisfaction is a top priority.. the question i asked was answered quickly and was extremely helpful in helping me decide to order . The cream is proving helpful for my grandson it is now part of his night time routine..

2 September 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Rhona, Thank you so much for this amazing review! your comments on our customer support team make us extremely proud. Our customers mean the world to us and ensuring you have the best experience from start to finish is so important.

We are so happy to hear your Sweet sleep magnesium butter has become a lovely bedtime ritual for your grandson. Thank you so much for being such a valued member of our community.

Warmest Wishes
Jennifer

Rated 5 out of 5 stars

Lovely product

Quick delivery.
Easy to use and think it helps reduce my leg cramps at night.
Lovely fragrance.

25 August 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Clare,
We're so happy to hear our product arrived quickly and is helping with your leg cramps! We appreciate your kind words about the lovely fragrance.
Warmest wishes
Jennifer

Rated 4 out of 5 stars

game changing sleep balm

The sleep balm is a game changer. Stopped my restless legs (mostly) and really does work. I have way more deep sleep than before and feel more rested. Lost a star as its not a total miracle for sleepless nights, but does help; and for some reason the lovely smooth skin on the bottom of my feet wrinkles up like elephants skin after use. I have to use a really good foot balm in the morning to counteract. No idea what is in it to do this, but the product makes such a difference I’m not stopping!

25 August 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Paula, Thank you so much for leaving us such a detailed review, I am so pleased to hear you have experienced better sleep since using our Sweet sleep magnesium butter and feel more rested.

As Sweet sleep is made with magnesium chloride and magnesium is a salt, it can be drying so it is fantastic that you are also using a good hydrating moisturiser after use. If you are using our lavender Sweet sleep you might find you have a slight sensitivity to Lavender and actually our Fragrance free sweet sleep may be a better suit for your skin type. Feel free to send us an email too - hello@sweetbeeorganics.com and we can certainly help.

Warmest Wishes
Jennifer

Rated 5 out of 5 stars

Amazing products and I have yet to try…

Amazing products and I have yet to try all of them! I love their Glow Cream, it's the first one in a long time which has made my skin feel nourished and comfortable for the entire day. The cream is this luscious texture and completely natural and cruelty free.
Their customer service is above and beyond, I am amazed that for an independent business that they have assistance around the clock and are so helpful and polite.
Really glad I found them and can't wait to try more of their range!

25 August 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Alex,
We are so happy to hear how much you are enjoying our products, especially the Glow Cream! It's wonderful to know it leaves your skin feeling nourished and comfortable all day. We also appreciate your kind words about our customer support team, we always strive to be helpful and polite and We look forward to you trying more of our range.

Thank you for being such a valued member of our community ❤️

Warmest Wishes
Jennifer

Rated 4 out of 5 stars

I’m in love with the magnesium butter

I’m in love with the magnesium butter, it’s now a nightly ritual that really helps me drift into a deep sleep! However, disappointed with the Glow cream which has a strange consistency, even when warmed in hands it’s got a gritty texture which sadly iv had to stop using.

25 August 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Mrs Miller,
We are so happy to hear our magnesium butter has become a cherished part of your nightly routine! We're truly sorry to learn about your experience with the Glow cream's texture and would love to look into this for you. Please could you send us an email to - hello@sweetbeeorganics.com and we will have this resolved for you.

Thank you so much
Jennifer

Rated 5 out of 5 stars

Lovely product

Lovely product. Quick delivery.

1 September 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

We are so glad you love the product and that our delivery was quick. We appreciate your kind words!

Warmest wishes
Jennifer

Rated 5 out of 5 stars

Great company

Great company, products are effective

1 September 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Heidi, Thank you so much for your lovely kind words, we are thrilled you are enjoying your products and seeing great results.

Warmest Wishes
Jennifer

Rated 5 out of 5 stars

easy management of subscription

easy management of subscription. great product.

1 September 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Barbara
We're glad to hear you find our subscription management easy and enjoy our products! Thank you for your positive feedback we so appreciate you.

Warmest wishes
Jennifer

Rated 5 out of 5 stars

Good product

Good product. Free elixir not sure what it's used gor

1 September 2026
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Sandy,
Thank you so much for your kind words, Your Elderberry elixir is packed with gorgeous elderberry's giving you a good boost of vitamin C, it is a wonderful daily support to keep your immune system strong especially as we are approaching the colder months. Please do get in contact if you need any help or advice.

Warmest Wishes
Jennifer

Rated 5 out of 5 stars

This company has great products and…

This company has great products and great customer service. They respond quickly and actually seem to care about making things right and good! HIGHLY recommend this company and the products they produce.

3 September 2026
Unprompted review
Sweet Bee Organics logo

Reply from Sweet Bee Organics

Hi Pamela, Thank you so much for this lovely feedback! It is so wonderful to read how great your experience has been with our support team and that you feel valued as a customer.

Thank you so much for recommending us and being a customer of ours we truly appreciate you.

Warmest wishes
Jennifer

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look