I have a Björnen couch. They say that the fabric is good quality, it is not. Complained about it and they said that it is our fault, even though our clothes do not have sharp edges and we do no... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I actually went into the store one day to have a look and then bought the sofa later online, but the entire process was so smooth. Team are lovely and my sofa is so comfortable. Its also stain-resista... See more
Company replied
Added an online review on the sweef webside that was never published because it was one star. I bought the Sweef Katten gerade sofa with delivery to Germany. I got the Salvador Samt cloth for the sofa... See more
Company replied
We bought the Björnen sofa and we asked for a delayed delivery which the Sweef staff was helpful about. Then due to some circumstances we wanted to hurry up the delivery for a few days and the Sweef s... See more
Company details
Written by the company
Vi har slutat samla in omdömen via Trustpilot och använder oss istället av Lipscore där vårt aktuella betyg är 4,6. För att läsa aktuella omdömen om Sweef, och se bilder från kundhem - vänligen besök oss på: https://sweef.se/kundomdomen
Contact info
Drottninggatan 75, 111 60, Stockholm, Sweden
- 08-410 441 05
- info@sweef.se
- sweef.se
3.0
Average
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First class service
First class service. First class sofa. One of the best companies around!
17 October 2017
Unprompted review
Reply from Sweef AB
Thank you so much for a great review, we are so happy to hear that you feel satisfied with both sofa and service from us! :)
We wish you a very pleasant day!!
Best regards,
Nevena
Reply from Sweef AB
Hej Anneli!
Vad härligt att höra att du känner dig nöjd med vår service överlag. Vi beklagar såklart om din upplevelse i showroom varit något sämre. Självklart tar vi åt oss av din feedback för att ständigt bli förbättra köpupplevelsen både online och i showroom :)
Ha en fin dag!
Mvh,
Nevena
A very good and luxury quality
A very good and luxury quality, the only problem is how to package smartly the furniture for the delivery 📦, I'm so satisfied 👌🏻👌🏻👌🏻👍🏻
4 August 2017
Unprompted review
Reply from Sweef AB
Hi Saif,
this makes us so happy to hear!
Best regards,
Elin
Fast delivery good-quality soffa räven
Bed-Soffa Räven has a very good design, well-made as well. Precise describtion in pictures and texts, video introduction give a plus. Quick delivery. Strongly recomend.
10 December 2015
Unprompted review
A perfect match of Quality and Price
This week I received my new BJÖRNEN BÄDDSOFFA and I found that its a superior quality in almost every aspect i.e. soft feel, conformable to sit or sleep and really spacious (but hidden) storage underneath.
I think I can't find this level of quality product in this price range... and above all Sweef staff is very helpful and nice to answer all your queries :)
5 May 2015
Unprompted review
Reply from Sweef AB
Hello Vibs,
We´re happy to read your feedback! Hope you´ll enjoy your new sofa Björnen!
Have a nice day, Best Regards
Anna Sweef
Easy company to deal with and great products!
We live in Luxembourg and it is quite a 'leap of faith' to order such furniture purely from a website... We did our homework and read several reviews about the company plus we thought the products looked great on the website (we ordered the Lejonet - Livstycket edition)...
Ordering was a breeze - it was done by email..! The sofa set was available within the stated timeframe and we received it in Luxembourg shortly thereafter.
This sofa set is fantastic. The finish and quality of materials are first class - to be frank, we have absolutley no complaints at all. The furniture even arrived with floor protectors for the wheels!
We have absolutely no hesitation in personally recommending this company and their products..!
24 April 2015
Unprompted review
Reply from Sweef AB
Hi Andrew,
We´re happy to read your great feedback! Hope you'll enjoy your new sofa Lejonet!
Best Regards, Anna Sweef
My sofa is amazing, great service too!
Thanks so much for my amazing sofa! I ordered on Sunday with own pick-up, next day I easily got it in the warehouse. Great service & amazing product!
14 March 2015
Unprompted review
Perfect order!
The sofa is stylish and comfortable, easy to assemble, and Sweef had it delivered speedily. Even though the Miljöbud transport company forgot to deliver the legs (possibly a warehouse error?), Sweef had them delivered an hour later.
10 January 2015
Unprompted review
everything went well
... except, that the delivery guy was 2h late. but he did call and was very sorry. not really sweefs fault. so 5 stars!
love the björnen sofa :)
11 September 2014
Unprompted review
Stylish and comfortable chairbed :)
Very high quality chair and bed. Stable and hard bed which i admire. Easy to setup. Delivery was fast. And I hope they last for a long time.
I just wish to buy beige color which sweef didn't have in stock.
11 May 2014
Unprompted review
Efficient Service
Very efficient service. Sofa was delivered within a day and corresponded with the description on the website. Very satisfied
9 March 2014
Unprompted review
Value for money
Good service and products.
Small note, the two armchairs were unpacked and packed again. Most probably for some time exposed in the showrooms.
7 February 2014
Unprompted review
everything worked out just fine
we really enjoy the couch and are very pleased with the service
26 September 2013
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.